Fuel pump located in the fuel tank, known recall on other equinoxes of this year and model but not all are covered but it is affecting more than what they are willing to cover putting my safety and other drivers safety at risk.
2021 Chevrolet Equinox owner complaints
100 complaints filed with NHTSA on this vehicle . 20 of them are reproduced below in full, most recent first, grouped by category.
other 5 complaints shown
When the ambient temperature cooled down to the 70's , The auto stop start system will stop the engine of my 2021 Chevrolet Equinox at every stop light , even driving around in a parking lot. Often it will thump when restarting . If my foot is not firm on the brake , the vehicle wll lurch forward . Several times I have almost been rearended because the engine did not restart quickly . I hate the system . My vehicle does NOT have a auto stop start defeat switch ( pushbutton ) . I'm sure GM would consider my vehicle technically correct. But I am scared of the system and think it will cause me an accident . The savings in gasoline is not worth the risk .
Vehicle engine "sputtered" last night on the roadway, made it home then car would not restart. Repair engine light warning came on at time vehicle engine "sputtered". Vehicle will be at Dyer Chevrolet in Vero Beach, Florida on 10/19/2026. Fuel pump module is not providing fuel to engine resulting in engine not starting - See NHTSA Campaign Number 23V013000
The fuel injector module had to be replaced. My car stall while driving and I was stuck at work for over 2 hours waiting to be towed home. I work 40 min from where I live, so there was no getting back home without a tow. The car would not start because it was showing that I had no gas, when in fact I had a half a tank. Had to pay $264.50 for my car to be towed home from work. I would like to be reimbursed for something that happened from the factory. I am attaching the receipt.
On Friday, September 18, my wife was driving down I81 towards Knoxville when the car died on the highway. She pulled over and we had to have a tow truck flatbed the car to a nearby garage to diagnose. They had the car for 4 days and found that there was a low fuel pressure code. They were going to replace the fuel pump but told me that there was a recall on some 2021 Equinox's for faulty fuel pumps so I chose to pick up the car and have it taken to a local Chevy Dealer for their diagnostic as experts. That is where the car is as of the submission of this report.
electrical 4 complaints shown
The contact owns a 2021 Chevrolet Equinox. The contact stated that the horn was intermittently inoperable while driving. The contact stated that the failure progressively worsened, causing the horn to become permanently inoperable. Additionally, the seat belt warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
When purchase vehicle there was only 9,567 miles on it . I had the car for 1 year when lane changing warning and front camera went out. Also effected my car started. Dont know when it was first purchase and they say warranty is up. It could of been the end of 2024 but they say 1/2024.. Miles is under 36000 and the end of 2024 is 3year. My bill they stat is over 1500. I can afford it in this economy. And chevy should honor the bumper to bumper warranty. Im disappointed in Chevy, that there electronics go in less then 3 years. I hope that chevy for a large corporation will make this right. Cause right now im not happy with chevy vehicle [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 55 MPH, the vehicle lost automotive power. The vehicle was towed to a dealer where it was diagnosed, and the contact was informed that the starter had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Odometer Fraud. The contact purchased a 2021 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was approximately 72,170, and at the time of registration, it was discovered that the mileage was approximately 206,352.
powertrain 3 complaints shown
It was a dark cold (minus 18) morning driving to work. All of the sudden a warning came on. The engine power is reduced mode came on and I went from highway speed to 30 mph instantly. I barely got home. I was terrified and the car would hardly go. Very dangerous. After much research because no dealer could get us in ( three week wait) we figured out what was causing it. Code P0234 turbocharge overboost. The dealer said I was safe to drive it. Still reduced power. After one week it warmed up to 17 degrees and the check engine light came off. I still have reduced engine power. New turbocharge feature for the 1.5 lt equinox. This should have been tested in cold climates. We regularly have 20 below temps and it’s a brand name car. I see a recall coming.
2021 Chevy equinox vacuum pump failed causing the breaking to become impossible to use while operating.
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at speeds between 30 and 50 MPH, the front end of the vehicle started wobbling and vibrating severely. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the front half shaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of a TSB related to the failure, but no assistance was offered. The failure mileage was 80,000.
fuel system 3 complaints shown
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle restarted. The vehicle was driven approximately 500 feet and was parked. In addition, the check engine warning light was illuminated. The contact turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact researched and stated that the vehicle had a known failure in the fuel system. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 45 MPH, the vehicle started bucking and then stalled. The vehicle was towed to the dealer where it was diagnosed with a fuel pump power control module failure. The contact associated the failure with GM Recall: N252516900. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 20,800.
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled twice after idling, or while coming to a stop. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
lighting 1 complaint shown
Modern white LED Headlights too bright, even on Equinox (constantly flashed with low beams on). My son (20), wife (56), and I (52) are dazzled by new LED headlights. It's actually a huge problem, headlights are too dazzling. I know we're not the only ones dazzled.
engine 1 complaint shown
I was driving in rush hour traffic on a freeway in Houston when the engine lost power and stalled out (50 mph) without warning. I had to remain on the freeway while cars whizzed past me. Car finally started back up after 30 minutes of trying. Vehicle only has 8800 miles on it and acted like it had run out of gas as it sputtered before dying. Engine light came on and remained on after it finally started back up. All fluids in range and was at 1/2 tank of gas. In process of diagnostics.
wheels 1 complaint shown
Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going
steering 1 complaint shown
When making a sharp turn left or right from a standstill the vehicles makes an audible grinding noise and vibration in the steering wheel. Feels like you're driving over rumble strips. Vehicle was taken to dealer on 7/28/21 and problem was recreated by technician on test drive. Cause of issue was determined to be the electric duel pinion rack and pinion steering gear. This part was replaced under warranty. On 9/30/21 the exact same issue with the same symptoms started happening again. Dealer was contacted and appointment was made for 10/4/21. I feel that my safety and the safety of others are at risk due to if the steering system fails completely I would not be able to control the vehicle.
cruise control 1 complaint shown
Vehicle suffered an intermittent, severe, and dangerous total loss of acceleration while driving in rainy conditions. Upon pressing the accelerator pedal from a stop, the vehicle rolled slowly for 5 to 10 seconds and completely ignored all gas pedal input before finally accelerating. The engine remained at a smooth, dead idle and failed to rev up entirely during the failure, creating an immediate traffic hazard. A scan revealed an active ABS system failure. This dangerous safety hazard occurred less than 4 weeks after a certified GM dealership (Grieco Chevrolet of Fort Lauderdale) performed the official GM Safety Recall N222372310 for Inadequate Fuel Pump Flow on September 4th. The fuel pump recall requires lowering the fuel tank, which sits directly adjacent to the rear ABS wheel speed se