The contact owns a 2021 Ford F-450 SD. The contact stated while driving approximately 70 MPH, the electronic brake control became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Ray's Ford Chrysler Dodge Jeep Ram 385 Bypass Rd., Brandenburg, KY 40108, and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System). The failure mileage was approximately 95,000.
2021 Ford F-450 owner complaints
17 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.
electrical 5 complaints shown
My 2021 Ford F 450 will not actuate the electric over hydraulic brakes on my gooseneck trailer. I was hauling my tractor to one of my hay fields when a car pulled out in front me. I apply my foot to the brake pedal and the truck and trailer did not slow down liked it use to and I almost rear ended the vehicle that pulled out in front of me. After this I try to apply just the trailer brakes using the brake actuator on the dash and the trailer brakes never operated. I check my fuses and they were good and I checked the trailer using another truck and they worked. I then checked the trailer wiring connections on my truck and they were good. I have done a manual reset on my trucks programming and the truck still will not activate the trailer brakes. Please help.
The contact owns a 2021 Ford F-450 SD. The contact stated while the vehicle was parked on the side of the road, the driver attempted to start the vehicle, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the battery junction box harness had failed. The dealer replaced the battery junction box harness assembly, engine module, fuse junction box, and the wiring assembly needed to be replaced. The vehicle was repaired. The contact related the failure to TSB Number: 20-2298. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 124,483.
Power tailgate system fault warning has been coming on nd od. And tail gate opened un commanded and damaged tailgate and horse trailer. It was pouring rain and going les than 10 miles an hour and turning. This started on day 2 of ownership. Truck only has aprox 1000 miles on it. Vehicle is currently at dch Ford in thousand oaks california.
The tailgate system fault light started coming on on day 2 of ownership. Has been on and off a few times since. The talgate yesterday opened un commanded and damaged the tailgate and horse trailer it was connected to. Note I filled one of these I=out a munte ago but had the wrong VIN! Sorry!
other 4 complaints shown
While towing my gooseneck horse trailer the tailgate opened randomly. I had towed for about 20 miles and got off the freeway and was driving through a parking lot when it happened. When I turned the tailgate struck the horse trailer causing body parts to fall in the roadway which could be dangerous to other motorist. Normally when the tailgate is open a message appears on the dash. No message was received, no buttons on keys or dash were depressed to cause this to occur.
The tailgate opened while I was traveling down the road! I did Not hit any buttons. It causes damage to my RV and my truck.
Failure of a $70 thermocouple sensor in the air conditioning unit requires replacement of the entire evaporative cooler, which requires removal and reinstallation of the entire dash from the vehicle. This should be a part serviceable without such extensive work.
The contact owns a 2021 Ford F-450. The contact received notification of NHTSA Campaign Number: 21V379000 (Trailer Hitches). The contact called multiple local dealers, Texas Country Ford (321 E Coke Rd, Winnsboro, TX 75494: (903) 342-3700), Tyler Ford, LTD (2626 S SW Loop 323, Tyler, TX 75701:(800) 788-7876) and Pegues-Hurst Motor Company (200 TX-63 Spur, Longview, TX 75601: (903) 758-6211) and was informed that the dealer was not equipped to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
powertrain 2 complaints shown
Vehicle shut down while in motion on highway which caused for brakes and steering to fail. Vehicle was towed to sun state Ford dealership where they did a diagnosis. They found excessive amounts of metal in the high pressure fuel system. They had to replace the entire fuel system plus replaced all injectors which now has an open invoice of $15,923.97. After research we found out that there is a recall on the cp4 which is the manufactire recall number 24s78 and NHTSA recall number 24v957. Ford is not willing to cover the cost of the recall repairs and the dealership is not cooperating as well. This is a company vehicle losing the company $3k per day.
The contact owns a 2021 Ford F-450 SD. The contact stated that the vehicle was designed with a feature known as neutral idle control (NIC), where the vehicle automatically shifted into neutral(N) while at a complete stop to reduce fuel consumption. The contact stated that while at a stop with the feature engaged, the vehicle abruptly jerked, or hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where the transmission was replaced; however, the failure persisted. The dealer was notified of the failure and informed the contact that the failure was a normal characteristic of the feature and that no additional repairs could be made to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repai
body 2 complaints shown
My F-450 has had the tailgate recall 19S48 completed. However, this did not correct the problem and the tailgate still unlatches and extends without warning while driving. In this latest incident, a cargo trailer I was towing was severely damaged as a result.
Tailgate opened unintended causing minor damage to rail cover and tailgate.
brakes 1 complaint shown
The contact owned a 2021 Ford F-450 Super Duty. The contact stated that while driving 35 MPH on an 8 percent decline and pulling a trailer, the vehicle slightly responded upon depressing the brake pedal. Additionally, the transmission failed to downshift and was stuck in 10th gear. The contact pumped the brakes; however, the failure persisted. The contact drove into the shoulder of the roadway, and the vehicle was able to stop. The contact noticed smoke, and upon inspecting underneath the vehicle, the contact noticed that the rear brakes were on fire. The contact was able to extinguish the fire with a fire extinguisher. There was no injury sustained. The vehicle was towed to the residence of the contact's friend, where the trailer was detached from the vehicle. The vehicle was driven to th
fuel system 1 complaint shown
The contact owns a 2021 Ford F-450 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
tires 1 complaint shown
Technician was airing the tires - zipper ruputer occured on the inside of the tire. 225/70R19.5
engine 1 complaint shown
High pressure fuel pump failed while driving towing a trailer. Was able to pull over safely, entire fuel system needs to be replaced. Unknown if anything else was damaged yet. Vehicle is still in for repairs, estimate is between 9-13k parts and labor. I hope it didn't destroy the entire engine.