Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.
full bulletin at NHTSA ↗2021 Honda Passport visibility problems
moderate 6 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Complaints
6
Recalls
0
Avg fix
$350
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service Bulletin - Customer complaint received regarding the A/C not blowing cold air due to an oil/refrigerant leak from the A/C compressor shaft seal.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
I was pulling out of my drivway on a colder mid-november morning when the windshield on my new Honda Passport spontaneiously cracked from the upper left frame and ran all the way across the driver's side view. I was only pulling out of my driveway at about 5 mph when it cracked. My mechanic suggested Honda's have a problem with frame flex, which cracks the windshields similar to how mine…
See attached document from complainant
At highway speeds, example 70 mph, the driver side mirror vibrates so violently you cannot see clearly what is in the adjoining lane making lane changes difficult, the dealer will not replace the mirror claiming it will just happen again, the dealer claims that honda corporate is aware of the issue but they have bee telling me that for 21 months
Had visibility trouble with your 2021 Honda Passport?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2021 Honda Passport?
It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Based on the 6 complaints filed, visibility issues most often appear around 28,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Honda/Passport.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.