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ProblemsByVin Index / 2021-HONDA-PILOT / COMPLAINTS
Full complaint record · NHTSA

2021 Honda Pilot owner complaints

393 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 7 complaints shown

12/27/2023 ODI #11562184.0

The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.

12/25/2025 ODI #11707030.0

After I drove for 30 minutes and made a stop in a red light, the car automatically went to neutral position and I wasn't able to turn it back to driving or parking ( the brake locks) and I had to turn the car off for 10 seconds in the middle of the road and put my emergency lights on. After I turn it back on It worked normally.

12/22/2025 ODI #11706509.0

Problems started showing on car a week ago. Tested battery and it was not holding a charge. Replaced battery and problem still persisted. Car is now at dealership and they are quoting close to $2000 due to failure for internal windshield camera. Car has right over 78k miles. This is a safety issue.

12/18/2024 ODI #11631478.0

Popping sounds through speakers and then infotainment screen goes black. No camera no sensors. Nothing.

12/17/2025 ODI #11705589.0

The front camera has malfunctioned after locking down the brakes on my vehicle. Without the camera, the automatic braking system, forward collision, lane departure, adaptive cruise control, and high beam are no longer functioning. While the high beams are not as big of a deal, the safety features such as the braking system and forward collision are of more significance.

12/16/2023 ODI #11560469.0

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

12/09/2025 ODI #11704055.0

Multiple safety features are failing on this 2021 Honda Pilot. At startup, I get the following errors: Collision Mitigation System Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem. Dealership says it is an infotainment system problem and it will cost about $1,200.

electrical 4 complaints shown

104 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2025 ODI #11708058.0

We were driving our 2019 Honda Pilot and at a traffic light the car failed to restart after the auto stop-start system shut off the engine. This happened when I started to step on the gas so we could have been rear-ended by the car behind us. The brakes also appeared stuck when I tried to depress them so I could restart the car. There was no warning until the car refused to start, but the computer system did appear to do some sort of a reboot sequence.

12/31/2024 ODI #11633287.0

Audio and backup camera panel popping noise and disconnects whole panel causing it to go black , which includes the backup camera. Extreme safety issue with no backup camera .

12/20/2025 ODI #11706283.0

Car does not want to start even though the batter and alternator are good (tested by tow truck company). Restarts fine once batter is disconnected and then reconnected again. This has now happened twice.

12/18/2025 ODI #11705983.0

While stopped at an intersection, the car died, the transmission shifted to neutral automatically and the radio would not turn on. The AGM battery was replaced approximately one year ago when a similar situation took place.

airbags 2 complaints shown

26 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/26/2024 47,395 mi Crash ODI #11632504.0

The contact owned a 2021 Honda Pilot. The contact stated while driving at 30 MPH and while attempting to stop depressing the brake pedal, the vehicle accelerated independently. The contact confirmed that the accelerator pedal was not depressed accidentally. No air bags deployed. The contact crashed into unknown private property in a parking lot. No injuries were sustained. No police report was filed. The vehicle was towed to the dealer where the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure, offered no assistance, and referred to the NHTSA Hotline. The approximate failure mileage was 47,395.

12/18/2024 ODI #11631382.0

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

engine 2 complaints shown

41 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/20/2024 ODI #11631834.0

So on Oct 25, 2024 I took my car to get an oil change at the moss bros Honda dealership. I always get all maintenance done there. Then a week later on Nov 3, 2024 my suv pilot broke down on the freeway it just started jerking and the screen kept glitching then right after the engine light went on. I was not aware of any signs for it to happen but Luckily there was a cop and a tow truck close by because who knows what would have happened. After that I took to the dealership on Tuesday and they inspected it then they come and tell me that my engine is done. So they were trying to charge me $8792 for a used engine. I just think is so weird that how everything happened knowing that is a semi new car and I been taking care of the maintenance so for this to happen I find it sketchy.

12/10/2022 ODI #11496885.0

The issue is with a restart after the car engaged the auto idle stop feature. Outside temperature was about 43F, Car had been driven earlier in day, and was parked for about 1 hour. The car started okay after sitting for an hour, then driven at highway speeds for about 10 mins. Car then came to a stop once coming off the highway at a red light. The car's auto idle engaged and the car's engine shut off. As the light turned green, my foot was taken off the brake to start the engine again and the car did not start. I received a message on the dash stating to place car in Park and start the engine, this was done but did not restart the engine. I shut the car off completely and had to use a lithium ion jumper battery pack to restart the engine. At that point the engine did start back imme

tires 2 complaints shown

13 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/20/2022 ODI #11498176.0

I have Continental cross contact 245/50 R20 104H. Upon 1 year inspection of the vehicle I was told all 4 tires need to be replaced and the vehicle is failing inspection. At the time the vehicle, which is a newer lease, had 30k miles on it. I’ve never owned a vehicle of any kind that has needed 4 new tires in just over 1 year. The garage is saying he has seen this issue before because the tires are too soft for the type of vehicle. I’ve managed to find the identical tires recalled just 2 weeks before the tires on my vehicle. I found recall date 2920 and my tires are 3120. It’s hard to image the same tire, manufacturer, and location didn’t have a recall issue they were unaware of just 2 week Ma later. It seems more likely it hasn’t been reported yet with that date.

12/19/2022 29,000 mi ODI #11498139.0

The contact owns a 2021 Honda Pilot equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 245/50R/20, DOT: A376D3K92321. The contact stated while driving 35 MPH, the vehicle started jerking and the contact was able to pull over and notice that both front and rear passenger’s side tires experienced blowouts on the sidewall of both tires. The vehicle was towed to the dealer and the tires were replaced. The vehicle manufacturer was contacted and advised the contact to reach out to the tire manufacturer for assistance. The tire manufacturer was contacted but the contact received no response. The failure mileage was 29,000.

visibility 2 complaints shown

25 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/16/2025 100,000 mi ODI #11705289.0

The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the driver's side mirror was replaced. The contact stated that the failure persisted. The contact stated that before the recall the driver's side mirror never experienced the failure. The manufacturer was not notified of the failure. The fail

12/10/2021 ODI #11443414.0

The problem is the driver's outside rearview mirror. The mirror shakes so much that it is useless at highway speed, you cannot focus on vehicles coming up on your left hand side. The dealer and Honda are aware of the problem since the beginning of 2021. That being said both allowed me to purchase the 2021 Honda Pilot in June 2021. I have been in contact with the dealer over 6 times to see if a fix has been made available? I also filed a complaint with Honda in July 2021 and got no date for a fix. I have avoided an accident on three occasions, my daughter once and my wife has had close calls. How can a dealer and Honda sell me a vehicle with a known defect and not be able to fix it?

powertrain 1 complaint shown

24 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/18/2025 ODI #11705889.0

I have had two major problems with this car. At approximately 84,000 miles, the engine started making a very loud noise, regardless of speed. It was first diagnosed by an independent service center as a control arm bearing failure. I contacted Honda Corporate and was told that it had to be diagnosed by a Honda dealer/service center. It was then diagnosed as a failure of the control arm bearing by a Honda dealer/service center. I was told the engine had to be replaced. Honda Corporate offered a 50-50 split, leaving me with a bill of $8480. This is completely unfair and unjust for me to have to pay this for a manufacturer's defect. In the second incident shortly thereafter, I was on the highway in traffic when the automatic stop-start function failed, and the car stopped and did not

Showing 300 of 393 total complaints. The full federal record is available at nhtsa.gov/vehicle/2021/Honda/Pilot#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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