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ProblemsByVin Index / 2021-MERCEDES-BENZ-S-CLASS / COMPLAINTS
Full complaint record · NHTSA

2021 Mercedes-Benz S-Class owner complaints

35 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. 19 of them are reproduced below in full, most recent first, grouped by category.

engine 5 complaints shown

7 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/20/2024 ODI #11631798.0

The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/13/2021 ODI #11443625.0

The contact owns a 2021 Mercedes-Benz S580. The contact received a notification for NHTSA Campaign Number: 21V843000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had also been notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

12/04/2024 20,700 mi ODI #11628889.0

The contact owns a 2021 Mercedes-Benz. The contact stated while driving at 10 MPH, the vehicle stalls until the contact engages the vehicle in sport mode. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure and a case was opened. The contact was relating the failure to  NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING). The failure mileage was 20,700.

11/15/2024 38,000 mi ODI #11625473.0

The contact owns a 2021 Mercedes-Benz S 580. The contact received notification of NHTSA Campaign Number: 24V704000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the engine made an abnormal ticking sound. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

10/17/2026 ODI #11771797.0

Engine oil pressure control valve (Component Y130 / Diagnostic Code P06DA) and internal submerged wiring harness failed at 44,022 miles, triggering a Check Engine Light and causing an immediate failure during Massachusetts state OBD-II emissions inspections. Mercedes-Benz quoted over $16,500 to perform an engine-out repair to fix this internal component flaw. The internal harness sits in hot engine oil and degrades over time, creating an ongoing defect

electrical 3 complaints shown

8 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/11/2021 ODI #11440126.0

Upon startup, the back up camera will not display when putting the car in reverse. I could not see if any pedestrians were behind me when backing out of a parking spot. This problem has happened 2 times in the last 2 weeks. So far, the camera resumes working after the car has been turned off and restarted. I called the Mercedes dealership service center and they suggested I make a service appointment to repair the camera system. The car is 3 months old. I will make an appointment to have the car serviced soon.

10/18/2022 20,000 mi ODI #11489741.0

The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the parts to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not available. Additionally, the contact stated that while driving or while the vehicle was idling, several warning lights and computer screen intermittently illuminated and malfunctioned. The vehicle was taken to the dealer where it was diagnosed that a system software update was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact wa

07/20/2022 ODI #11474889.0

The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

other 2 complaints shown

12/31/2025 ODI #11708011.0

Car was in for recall Dec 7,2025 to Mercedes Benz of Rockville Centre service 110 Graham Avenue Hempstead Ny they are having difficulties with the recall it is now Dec 30, 2025 still not repaired they told me it was a parts problem they ordered parts twice now they are saying it might be a software problem they are not sure they do not know when i will get my vehicle back they dont even know the reason why its not taking the recall

08/22/2023 23,500 mi ODI #11540188.0

The contact owns a 2021 Mercedes-Benz S580. The contact stated that while driving at 50 MPH and attempting to accelerate, the vehicle inadvertently activated the Forward Collision Avoidance feature and briefly applied the brakes hard enough for the ABS to be activated. The contact stated that there were no objects near or around the vehicle. The vehicle returned to normal functionality but had since become a regular failure. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 23,500.

wheels 2 complaints shown

6 total in this category · moderate · avg repair $400 · see wheels cluster analysis →
07/26/2022 ODI #11475880.0

I have had 3 tire failures(blowouts)when I have hit potholes with my 21” wheels and Pirelli P Zero tires. I read on a MBZ Forum for my specific make of car - 2021/2022 MBZ S580 - that many others have experienced the same failures with these Pirelli tires. Those that have Michelin have had none. With such a small area between the road and the rim afforded by super low profile 21” setups, a tire like Pirelli with a weak sidewall will fail when the car strikes a pothole or obstruction. Another owner on the Forum said when he contacted Mercedes, they said it was not their problem, but Pirelli’s. Meanwhile, there are thousands of owners with this combination, many of which have already experienced failures. Something needs to be done before there are injuries, or worse.

06/25/2025 ODI #11669111.0

Excessive Tire failure on "AMG" 21 inch wheel and tires. Pirelli tires have replaced 4 tires in four months. cracks in side wall bubbling.

brakes 1 complaint shown

12/16/2021 1,194 mi Crash ODI #11444036.0

The contact owns a 2021 Mercedes-Benz S580. The contact stated while driving approximately 5 MPH, the brakes failed to function as needed while the brake pedal was being depressed. The failure resulted in a crash. There were no injuries sustained. The contact stated that the accident occurred due to the failure in the braking system as well as the intelligent driving feature. The contact stated that the vehicle inadvertently shutoff and restarted without driving input. The brake assist feature did not engage because the driver was already actively depressing the brake pedal. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was test-driven for two miles however, the contact was yet to receive any information on a possible cause for the fa

cruise control 1 complaint shown

11/29/2021 Crash ODI #11442018.0

The contact owns a 2021 Mercedes-Benz S580. The contact stated while driving at 60 MPH, the contact pressed a button on the steering wheel to engage the cruise control function on the vehicle. The contact stated when driving past a mileage sign stating 40 MPH, the vehicle suddenly reduce in speed to 40 MPH, while the contact was on the highway in the fast lane. The contact was able to move the vehicle over to the side of the road waited a few minutes took off the cruise control function and reapplied it back on and continued to drive the vehicle again. After a few minutes when the contact was exiting off the highway and the contact drove past a sign that said 60 MPH when suddenly the vehicle automatically accelerated on its own which caused the contact to rear-end a parked vehicle in front

lighting 1 complaint shown

09/20/2025 ODI #11688590.0

Adaptive High Beam Assist function on vehicle with Multibeam LED headlights with Digital Light System fail to detect ambient lighting properly. Consequently hi-beam lights operate erratically and unpredictably, switching between high and low beams too frequently. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

fuel system 1 complaint shown

09/08/2023 ODI #11543386.0

The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

visibility 1 complaint shown

09/02/2021 ODI #11431500.0

2021 Mercedes benz s580. Consumer writes in regards to obstructed view thru front windshield. The consumer stated the dashboard reflects onto the windsheild. The dealer and manufacturer were notified, but did not offer any assistance.

suspension 1 complaint shown

08/19/2026 ODI #11758100.0

Shock air leaking front right side. The car has 31,000 miles and is 5 years old. Is this to be expected?

tires 1 complaint shown

07/28/2022 3,000 mi ODI #11476303.0

The contact owns a 2021 Mercedes-Benz S580 equipped with Pirelli tires, Tire Line: P Zero MO-S, Tire Size: P255/35/R21 (Front tires) and P285/30/R21 (Rear Tires), DOT Number: (Unavailable). The contact stated while driving 30 MPH, the drove over a pothole and the driver’s side front tire experienced a blowout. The vehicle was towed to the dealer, and the contact was informed that there was a bubble on the side shoulder of the tire, and the tire needed to be replaced. The tire was replaced. The contact stated that a similar failure reoccurred with the front passenger’s side tire and the rear driver’s side tire. The vehicle was taken to the dealer both times and the contact was informed that the sidewalls on the tires were thin causing the blowouts. The failure mileage was 3,000.

Showing 19 of 35 total complaints. The full federal record is available at nhtsa.gov/vehicle/2021/Mercedes-Benz/S-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-10-25. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.