Went to a Tesla dealership to get my car aligned. 4 days later they told me that my car couldn’t be aligned because my fron lower control arm was bent or broken. I purchased the car from Tesla with 5700 miles. The cad had about 19k miles when it went in for alignment. Seen owning the vehicle I never had an accident or damage to vehicle that would cause such damage. Like always they like to blame the customer to we can cover the defects of there vehicles.
2021 Tesla Model S owner complaints
174 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 5 complaints shown
I’ve reported a continually present rack and pinion issue.. FOUR times. Tesla techs claim they don’t experience it or that it is ‘normal’ for this car. The car emits an audible grinding sound plus a visible wheel skipping when turned hard left or right. Today, the right front wheel began to emit a loud whirring sound in addition to the steering issue. Tesla refuses to investigate the issue beyond test drives. The situation could deteriorate quickly resulting in my inability to control the car while driving. It is a very SERIOUS matter.
Dear Sir/Madam, I am highly concerned about the safety of the newest versions of Tesla Model S, Model X (without stalks), CyberTruck and Model 3 with the code name Highland. These models pose a significant danger when operated without intuitive direction signals, especially in the following situations: 1) Roundabouts: It is nearly impossible to correctly activate the signal lights. Please refer to the following example: [XXX] 2) Complete distraction of our focus from the road is required to operate signalling (eyes are EVERY TIME off a road), as shown in this example: [XXX] 3) In the event of a slightly dangerous occurrence, it is impossible to effectively and intuitively use the signals (or honk with the "Yoke" steering wheel). Please see: [XXX] Naturally, all of these points cont
The horn button on the yoke steering wheel is a safety hazard. In a situation that requires quick responsiveness immediate reaction is to press the center of the steering wheel. Tesla has come out with a retro fit and the new yoke has it in the center. I am paying $1,000 for the retro fit for my safety and the safety of others. I expect the NHS to also look at this concern and address to assist with the prevention of accidents.
I have the yoke steering wheel. To activate the horn, you press on the right side of the steering wheel. I was driving at freeway speeds and a car did not see me and started to move into my lane. Due to the placement of the horn on the side next to windshield wipers, the wipers went on but not the horn. You have to take your eyes off the road to look down for the horn. Tesla is aware of the dangers of the placement of the horn and has a new yoke steering wheel with the horn in the traditional position, center of wheel. Unfortunately, Tesla has not on its own recalled the older model yoke although they have taken remedial steps to improve the design. I believe a formal recall should be initiated on this steering wheel.
other 4 complaints shown
All 2021 Tesla Model S and/or X do not have horns in the center of the steering wheel. Instead, they have a button, which is impossible to find during an emergency situation, especially after many decades of muscle memory has been developed. Keep in mind that many, if not most, who can afford one of these cars do have decades of driving experience. I would really appreciate if these cars were recalled and Tesla were forced to replace the steering wheels with one that has a horn in the center of the wheel.
Right and left door pillar cameras accumulate condensation, leaving door pillar cameras “blocked or blinded.” This affects collision avoidance. While the owners manual mentions that condensation can accumulate in these cameras, the stated remedy does not resolve the condensation. If you live in a wet or cold climate, these cameras are blocked or blinded most of the time.
I bought my car used last year! I have almost been involved in many accidents with this car! There is only 1 small button for the horn mixed in with other buttons on the right side of the steering wheel! When stress hits because somebody is heading right for you and you are frantically looking for a small button to lay in the horn it’s almost too late! It’s a MAJOR safety issue and they are offering a new steering wheel for almost 1900.00!!!! I already replaced the yoke wheel it came with! This is a total safety hazard and people are going to end up dead because of it if they don’t fix it!
I lost the use of my right hand and am unable to activate the horn as it is a tiny button on the right side of the yoke rather than simply pressing the center of the yoke.
electrical 3 complaints shown
This was a Autodrive malfunction event on a brand new Tesla Model S. I was in standstill traffic when my car, which had been engaged in Autodrive, lurched forward and suddenly accelerated at a high rate of speed into the car in front of us, without any driver prompts. The problem was immediately reported to Tesla who has been delaying in providing the data logs and engineering analysis for over two months. Tesla did what they called a "safety inspection" after the crash and says the car is fine. They have refused to try and replicate the malfunction because they maintain the car is fine. Luckily, no one was injured, and there was only property damage to my car and the car in front of me, but there is something wrong with the software, the cameras, and/or the front end sensors and thei
On [XXX] at approximately [XXX] I was driving down a small back alley/street in Baltimore when my Tesla Model S Plaid sedan stopped operating. It would not restart, including with the emergency restart bar. Since I was unable to restart it, I left it there while I ran into an appointment. About maybe 20 minutes later it started up like nothing was wrong. I did not receive any warnings on the dash from the car that there was an issue, and I thought it must have been a computer glitch. Unfortunately, sometime between 10:30 and 11:30 am I was driving the Tesla on a major feeder multi lane feeder branch to a highway. I was on [XXX] merging onto [XXX] when the car just stopped with no warning. It is a miracle that I didn’t get hit, but it caused a truly dangerous situation with horns blar
Rear parking safety camera failing with green line, brand new car.happens in motion and stationary, in street and in driveway. Happens multiple times, have caught on video. Long known issue dating back on same model at least to 2018, see https://teslamotorsclub.com/tmc/threads/green-line-on-screen-when-camera-is-on-at-dark.129223/ for identical issue. Multiple service trips, more time in service than in my garage, service center says they cant fix it. Quote from service ticket "unfortunately this is a known concern and is under investigation and there is nothing we can do at this time." see item 5 in service doc. This problem makes it more difficult to safely park of backup.
cruise control 2 complaints shown
Driving on divided highway at night, the car slowed dramatically at each exit from the highway.
The contact owned a 2021 Tesla Model S. The contact stated while driving approximately 100 MPH, as he took his foot off of the accelerator, with the vehicle brake control set to "aggressive slowdown," as the vehicle slowed the contact looked into the rearview mirror and observed white smoke issuing from the rear of the vehicle. The contact then depressed the brake pedal, and instead of slowing the vehicle accelerated at a dramatic rate and the contact lost control of the vehicle and left the roadway. The contact stated he was not aware of any warning lights being illuminated. The vehicle went into a ditch and continued straight following the ditch. The contact stated that the vehicle had not lost any speed, rather it seemed to be going faster. The vehicle crashed through a fence, drove up
suspension 2 complaints shown
The suspension is very stiff and to the point when the smallest of pot holes, road bumps, or going over the road divider marker sends the shock to the body of the passenger. My family complaints of neck pain after a short ride. I live in San Jose, CA. I drive with the comfort mode with the soft ride setting for the suspension. This deep discomfort, pronounced for rear passengers is also increasingly deteriorating. Tesla inspected my car on Sept 8, 2023 - partially fixed the suspension noise. No change to the ride stiffness causing deep discomfort to passengers. Tesla inspected my car on Nov 8, 2023 for the same issue. No resolution. Tesla inspected my car on Dec 17, 2023 for the same issue. No resultion. I was told by Tesla technician who drove with me, that the ride is stiff, however,
Vehicle: 2021 Tesla Model S Long Range VIN: [XXX] I am reporting multiple safety-related defects that existed at delivery or developed shortly thereafter, and Tesla has refused to diagnose or repair them under warranty. These defects create an unsafe driving condition and risk of loss of control or collision. Defect Summary: 1.Alignment Defect at Delivery: On the day I bought the car, the steering wheel pulled to the left and felt unstable. I reported this immediately to Tesla. They dismissed it as “normal.” 2.Premature Tire Wear: Within months, the left tire wore down to the steel belts on the left side while the right side had normal wear. An independent shop confirmed this was caused by suspension/bushing issues, not road damage. 3.Suspension/Bushing Failure: A third-party Tesla-cert
powertrain 1 complaint shown
7/30/2025 The vehicle experienced a confirmed TOTAL loss of function to include steering, restraint, and braking functionality at approximately 60 to 65 miles per hour. This catastrophic failure placed myself and and others at severe risk. Although Tesla’s service notes confirm the event occurred, no corrective repair was performed. The vehicle was completely inoperative with a matter of seconds with no prior warning. At this point in time the car has continued to not operate the same steering and noises has been in the shop 5 times still no answer or repairs in regard to it shutting down or any other issues that continue to return. The last visit I was asked to purchase new tires because maybe that’s why, I did. I continue to be told nothing is wrong with the vehicle making me feel extrem
brakes 1 complaint shown
Our Tesla, in the "Full Self Drive" mode, has on more than one occasion applied the brakes suddenly without warning while traveling on the freeways. The date I indicate below was the last occurrence. I see that others have indicated this malady and I wanted to add our voice to this conversation. Thank you
visibility 1 complaint shown
The contact owns a 2021 Tesla Model S. The contact stated while the vehicle was parked, the message “Climate Control System Service Required” was displayed. The contact stated that the vehicle was taken to the local Tesla Service Center however, the vehicle was not repaired due a lack of available Service Techs. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 59,000.
wheels 1 complaint shown
Have just learned (on routine check) that Front/Rear tire configuration has been backwards since delivery from the FACTORY; 24 mo, 24k miles. Factory specified FRONT REAR 255/45R19 285/40R19 NOTE REVERSAL Actual upon delivery FRONT REAR 285/40R19 255/45R19 ONLY service has been 1 left/right switch at 19k with NO front/back, per tire service recommendation; not detected then. And there’s NO chance it was reversed after delivery. I'm wondering effect on tread life, safety, drive-ability. Tech said this error would vastly affect performance, "Haven't you noticed car 'driving really funny'?" Notified Tesla; no response yet. In photos, Note door decal, fender placement will show front/rear.