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Light NHTSA footprint — 32 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.
The 2021 Toyota C-HR has 32 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 14 complaints, typically surfacing around 60,000 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2018 C-HR | 300 | 1 |
| 2019 C-HR | 103 | 3 |
| 2020 C-HR | 55 | 1 |
| 2021 C-HR (this page) | 32 | 1 |
| 2022 C-HR | 2 | 0 |
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 8.2/10 model. The priciest documented failure is powertrain (~$2,500) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58…
Electrical failure of the transmission. No inciting incident. Confirmed by the dealership who has done all maintenance on the vehicle. Vehicle suddenly cannot go above 25mph and will not shift gears. Vehicle has approx 60k miles on it.
While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings…
Bought car December 2024 with 54,557 miles and had it inspected at time of purchase; inspection was fine. Car started making odd noise last week, so I took it in for an oil change and they ran diagnostics and determined it needs the transmission replaced, having 67,764 miles.…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.
Mostly yes. With a reliability score of 8.2 out of 10 based on 32 owner complaints filed with NHTSA, the 2021 Toyota C-HR is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
On the NHTSA data, the 2021 Toyota C-HR does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.2/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 14 owner complaints filed. Typical failure occurs around 60,000 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 8.2 out of 10 on our NHTSA-based read of 32 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 60,000 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 14 complaints filed. Typical failure occurs around 60,000 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 60,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 32 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.