The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2021 toyota Highlander airbags problems
severe 35 complaints filed with NHTSA · avg repair $1,100
Complaints
35
Recalls
0
Crashes
4
Avg fix
$1,100
What owners are reporting 2 most recent
Air bag sensor malfunction alert on the dash. Toyota dealership maintenance determined the issue was sensor in the passenger seat was bad and is aware that the entire system will not work because of one sensor that would cost me almost $2000 to repair. Why would the entire system not work because of one sensor? This is not safe as the vehicle still needs to be driven and Toyota customer care does …
Common questions
How serious is the airbags problem on the 2021 toyota Highlander?
It's a meaningful issue. 35 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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