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ProblemsByVin Index / 2021-TOYOTA-PRIUS / COMPLAINTS
Full complaint record · NHTSA

2021 Toyota Prius owner complaints

6 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.

other 3 complaints shown

07/14/2023 ODI #11532235.0

The Lane keeping assist used in radar cruise control mode during some drive cycles will attempt to maintain the vehicle position to the far extreme of the lane and in some cases actively veer out of the lane. My safety ant others can be put at risk when the vehicle behaves outside of its design parameters like this. To solve the issue the vehicle must be pulled over, turned off, then restarted. After the restart it will resume functioning normally, maintaining lane positioning as intended within the limits of the system. The trigger for this is unknown but could be speculated that it is drive cycle dependent and may start during initialization. The problem has not been reproduced by a dealer or service center due to its intermittent nature. There are no warning indicators or lamps on when

05/11/2021 5,200 mi ODI #11416154.0

Carbon monoxide seeps into the passenger car but diller cannot find it and did not have tools to detect co level in the car. I can't use this car because was poisoned many times and after a second check-up, the level of co becomes higher so I can't drive the car without poisoning. Please help me. I am worrying to sell my car because other driver will get injury. This is the new car only 7000 miles.

02/23/2026 ODI #11719876.0

When i am going down it's charging when the charge reaches 6 from 8 the engine starts working and stop changing at that point and the power continues comes from engine only without the hybrid battery and there are no codes

cruise control 1 complaint shown

09/18/2024 56,000 mi ODI #11615271.0

The contact owns a 2021 Toyota Prius. The contact stated while driving approximately 35 - 45 MPH, the vehicle independently accelerated. The brake pedal was depressed but failed to stop the vehicle immediately. The contact swerved around the vehicle in front and ended up on the opposite side of the roadway. The contact attempted to avoid oncoming traffic and swerving around all the other vehicles and ended up in a ravine. The contact's husband depressed the START/STOP button from the passenger’s side to turn off the vehicle, enabling the vehicle to come to a stop. The contact restarted the vehicle and continued to drive the vehicle to the dealer at slow speeds. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the

electrical 1 complaint shown

06/13/2023 Crash ODI #11526893.0

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

wheels 1 complaint shown

03/25/2021 ODI #11404863.0

While driving on the I 4 we had a blowout on the rear passenger tire. The car had less than 200 miles on it so it was brand new. The dealership found object in the tire that could have cause the problem the only conclusion I could come to is that this tire was defective. The dealership said I could have run over a large object or a large pothole, which I doubt.

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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