2021 Volkswagen ID.4 owner complaints

The onboard system for connecting the car to the 4g data has failed. Many many people online are reporting this issue. It is a safety issue because there is a loss of the SOS system that alerts authorities that the car has crashed. It also controls the onscreen road sigh display, which could lead to excessive speed and increase the likelihood of a crash. I have been working with VW Connected Car since October 2025 and it still has not been fixed. Here is link to some of the many complaints about this safety issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Volkswagen ID.4. The contact stated while driving at an undisclosed speed, the instrument panel went dark for one minute displayed different colors, and then independently changed. The vehicle was serviced under NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM) but the repair failed to fix the vehicle. The contact stated that the back-over prevention camera had been seized five times. The contact had paid for the recall repair and the dealer had promised a reimbursement by the manufacturer. The manufacturer was not notified of the failure. The failure mileage was 171,656.

I bought a new ID4 from VW, it is 2 weeks old. Multiple times it has shown multiple error messages such as "Electrical system not working" then stops in the middle of the road. I am unable to change the drive from neutral or move the car, sometimes pushing the start button several times finally turns it off. There have been three incidents so far with less than 20 miles on the car. There are dozens of repots of others with the same issue, with only 10-20k ID4s sold, this is a high number of faulty vehicles. See https://www.reddit.com/r/VWiD4Owners/comments/pd0jdf/electrical_system_not_working_correctly/ https://www.vwidtalk.com/threads/my-turn-for-electrical-system-failure-now-fixed.3693/ etc

The contact owns a 2021 Volkswagen ID.4. The contact stated while starting the vehicle and exiting his driveway, the "All Wheel Drive Function Disabled", "Electrical System Failure", "Rear Assist Failure" and other unknown messages were displayed. The contact stated that the vehicle hesitated to respond while depressing the accelerator pedal. The contact also stated that the vehicle was slow to get up to speed while driving on a flat road surface. Additionally, the contact stated while driving at night, the exterior lights failed to illuminate as needed. The contact veered to the side of the road, turned off, and restarted the vehicle several times; however, the exterior lights failed to operate. The contact activated the hazard light and was able to drive to his destination. The vehicle w

The contact owned a 2021 Volkswagen ID4. The contact received notification of NHTSA Campaign Numbers: 24V6510009 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System) would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

The contact owns a 2021 Volkswagen ID.4. The contact stated that the tailgate of the vehicle would not fully open or fully close when engaged by pressing the button on the tailgate or by pressing the release button inside the vehicle. The tailgate warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the motors that opened and closed the tailgate had failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.

Good day, In 2023, In bought the car and since then it have had many recalls and electrical problems which let the car to be out of service for over 60 days, see documents attached. Since yesterday, the car has the center and instrument panel display OFF preventing the speedometer and rearview camera from displaying in addition to front and rear parking sensors also off. I have contacted the dealership and they do not have appointments available until 02/2025. This car should be removed from the market due to its complete insecurity to drivers.

The actuator that locks the charge port door failed in the closed position so the car could not be charged. I took the car to the dealer and the broke the covering off the charge port door so the car could be charged. The actuator and to door need to be replaced.

My vehicle has had two door handle recalls, the second and more important one has been there for almost 4 months and there is still no fix available. Is there a time limit that the manufacturer has to provide a fix by? Thanks!

My Id 4 Pro S has this problem more going back almost 3 years with 8k miles when first reported to the dealership and [XXX] [XXX], [XXX],[XXX]. The correspondences are there as proof. Dealership never fixed this issue or diagnoses this properly since it only happens in wet weather or rainy mist or rain. The issues is the front tires in the front wheel wells make a thumping sound when backing up and moving forward with the wheels turned in any direction and a crunching sound with the car shaking. I am concerned for my safety and VW will not fix the issue. They had it twice in servicing, did not wet the underside to create the wet symptoms so they dismissed the issue. It does not rain much here and I presumed all the over the air updates and 2 day mega update leaving my vehicle would resolve

While driving with cruise control on (60 to 70 MPH) after almost an hour the steering suddenly becomes very loose. There is essentially no response in the center of the steering wheel location but can still steer when turning the wheel a few degrees left or right. After turning off the cruise control the steering response becomes normal again. This has happened in August this year and haven't noticed it again until this last weekend (12/17/2022). The previous incident happened several time in a row when I would turn the cruise control off and then back on. I was on the highway going 70 MPH. One incident in the summer and one in colder weather. After the first incident the dealership could not determine a cause when test driving it but it's not something that can be duplicated. It appe

The contact owned a 2021 Volkswagen ID.4. The contact stated that while her husband was driving approximately 25 MPH, the brake pedal was depressed and there was a loud revving noise coming from the engine compartment. The vehicle then independently accelerated at full speed. The contact stated that her husband depressed the brake pedal several times, but the vehicle did not slow down, and the steering wheel locked, preventing the driver from steering the vehicle to safety. The vehicle then crashed into the back of another vehicle that was either stopped or was moving extremely slow. The contact’s husband sustained back, and neck injuries but had not sought medical intention. The insurance company informed the contact the that the other driver had since sought medical attention. A Police r

Dome lights in vehicle turn on and off on their own. Trying to turn them off does not work. They keep turning off and on. This seems to be a known issue by other owners and the dealerships. At night it is very distracting and could be dangerous when a lone driver is paying more attention trying to turn them off or having visibility issue with the light turning on inside the car.

The back up camera lighting is so poor it poses a danger at night. Backing up at night even in well lit areas poses a threat to those around the car. If you apply the brakes this emits some light but if not braking the screen is almost black so it is difficult to see if you are on the road/driveway and if an object was below the camera would pose a threat to life or damage to the vehicle.

On Monday, December 19, 2022, at approximately 1:30 p.m., driving at 70 miles per hour, my Volkswagen W ID.4 car suddenly lost electric power and I was unable to accelerate. I was driving on Highway 680 South, near the Livorna exit, on the Livorna Zone Express Lanes when this occurred in Contra Costa County, California. The car's user interface panel flashed the message, "Electrical system not working correctly. Please service vehicle." From the second lane on a four-lane highway, with the remaining speed, as the car dramatically slowed, I coasted to the right shoulder and came to a complete stop. During this entire time, there was no power. This was extremely dangerous and stressful as I was concerned of highway speed traffic approaching from behind and being unable to reach the shoulde

Front electrical motor failed in a 3 year old vehicle with approx. 72,000 miles. A loud "pop" was observed, then the vehicle failed, stopped in the middle of the road, completely immobile. Vehicle has been looked at the by a VW authorized dealer, multiple systems failure has been identified.

WINDSHIELD WIPER BLADE CONTACT WITH THE WINDSHIELD. When there's drizzle or road splash in traffic the wipers don't seem to have enough down force to properly clear the windshield. It's dangerous driving at night when oncoming auto and streetlights reflect off the uncleared surface causing poor vision. I had the complete windshield replaced twice due to an accident and a crack. I ran a water-vinegar solution through the windshield washer system to clear any contaminate. I used several clay, and window products to properly clean off any road, tree, or weather residue. I also replaced the wipers with high end Bosch, Scrubblade, and Rainx Blades that did not help. The VW dealer advised me that there's no way to increase the down force of the wipers. It's a great car but I spent too much time,

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V312000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The front tires have excessive wear with treads appear to be peeling. 235/50/20 Please note both front tires have this issue but is worse on passenger side.

The new 2021 ID4 purchased in August 2021 only had 17783 miles on the four original OEM tires when the problem occurred. While driving at a low rate of speed around 15 MPH from a stop light the left rear tire exploded. The driver safely got the vehicle to the side of the road. The car was towed to the VW dealership in Delray Beach, Florida. The dealer says that all four tires needed replacement at only 17783 miles. None of the tires were safe to drive on despite the low mileage. There were no warnings regarding the tires and no reason to believe there was an issue with the tires with only 17783 miles on the car having all season tires.