2022 Cadillac Escalade ESV owner complaints

Dear NHTSA, I am writing to report an ongoing safety issue regarding my 2022 Cadillac Escalade related to an engine recall. On September 19, 2025, I took my vehicle to the dealership for inspection, but they chose to pass the recall inspection despite the fact that the engine continues to experience serious issues. The problems include: •Engine propulsion failure and loss of acceleration at highway speeds, creating a hazardous situation. •Rumbling noise from the engine when releasing the accelerator pedal. •Erratic RPM fluctuations, with the engine surging significantly up and down. •Frequent engine misfires, which increase the risk of stalling. •On several occasions, the accelerator dropped speed on the freeway unexpectedly, endangering me, my passengers, and others on the road. These

I own a 2022 Cadillac Escalade that is subject to NHTSA ID Number: 25V274000 / GM Recall N252494003 for a potential connecting rod/crankshaft defect in the 6.2L L87 engine. I have contacted my authorized Cadillac dealership (Cadillac Pensacola), Pensacola, Florida Five times by phone (dates:1 July 2025 - 15 August 2025) requesting an appointment for the recall inspection and repair. The dealership has failed to schedule an appointment or return my calls. This defect poses a serious safety risk due to possible sudden engine failure and loss of motive power while driving. GM’s recall remedy involves inspecting the engine and, if necessary, replacing it. The delay in repair scheduling is preventing me from having the federally mandated safety remedy performed. I am concerned that GM and its

The vehicle acts like it wants to cut off, and when the lane driving assistance option is activated, it will jump lanes and almost cause an accident.

I own a 2022 Cadillac Escalade that is affected by Recall N252494000. Although the recall repair is not yet available, I’m experiencing several serious symptoms that appear related to the recall: The engine consumes oil at an abnormal rate. I need to add oil frequently between scheduled changes. When I press the gas pedal, there is a delay in response — the car doesn’t accelerate immediately, then suddenly surges. I also hear a light metallic ticking or knocking sound when the engine is warm, especially at idle. I use this vehicle daily for work, and these issues are affecting safety and causing financial loss. I brought the vehicle to a dealership, but they were unwilling to replace the engine without a diagnostic trouble code. I’m concerned that GM is delaying the proper fix, and I a

Motor damaged. Needs new motor. Crank shaft, seals, bottom end all damaged

[XXX] on Sunday I was driving Longisland’ highway around 70 mile per a hour on left line my Cadillac engine stop end notification start engine I barely stop my car called police officer he help me because car it wast safe area with tow truck take my car now car in service almost week still no response and I have a appointment last Saturday because it was recall one day before engine blows just want to notification if necessary low suite in figure best regards car service name smithtown king o road best regards INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At approximately 6:45pm on Friday November 14, 2025, while driving among tractor trailers in the passing lane at highway speed on westbound RT 30 near mile marker 191 (Lancaster, PA), my 2022 Cadillac Escalade ESV Sport Platinum experienced a complete loss of propulsion. This catastrophic and sudden engine shutdown came with no warning lights, no symptoms prior to a complete loss of power. The vehicle had previously been inspected as part of the recall service by Fred Beans Cadillac in Doylestown months prior and customer was informed it had passed the recall inspection and was given the recommended corrective action - (new oil [0W40], oil filler cap and new oil filter). Customer had ABSOLUTELY NO REASON TO SUSPECT this engine had issues, because it "passed" GM's recall... This vehicle's

I was driving up a hill passing a semi at 60 MPH. The engine suddenly stopped running without warning. No warning lights, only a restart engine notice. The vehicle rapidly slowed and I was able to pull over to the shoulder without being hit by the semi. Unfortunately the vehicle came to rest at the crest of a large hill, at the end of a merge lane. It was a very dangerous place to stop. Onstar Called the Missouri Highway Patrol, the officer arrived and agreed it was in a very dangerous location and called a local towing company to remove the vehicle as quickly as possible. The vehicle could not be restarted or pushed as the transmission was also locked when we came to a stop. The vehicle was towed to the dealer and the next day I was told the engine had seized and would need to b

Subject: Safety Complaint – 2022 Cadillac Escalade ESV Transmission Failure After Recall Repair To Whom It May Concern, I am submitting a formal safety complaint regarding my 2022 Cadillac Escalade ESV. VIN: [XXX] My vehicle experienced a serious transmission malfunction where the vehicle would not properly engage in reverse. The “R” gear indicator blinked multiple times, and the vehicle became unsafe and unreliable to operate. Cadillac dealership diagnostics later confirmed issues related to the transmission valve body and/or transmission control components. After researching this issue, I discovered that GM and NHTSA issued Recall No. 26V085000 regarding transmission control valve body wear in certain 2022 Cadillac Escalade vehicles equipped with the 10-speed transmission. The maj

I own a 2022 Cadillac Escalade equipped with the 6.2L V8 engine. While driving in [XXX] near [XXX] and XXX [XXX] , the engine suddenly failed without warning and left me stranded in traffic. Prior to the failure, there were either no warning signs or insufficient warning indicators to safely prevent the incident. The sudden engine failure created a serious safety concern because the vehicle lost power while operating on a public roadway. I was forced to pull over unexpectedly in traffic conditions, placing myself and others at risk. The vehicle had to be towed and I was informed the engine would require major repair or replacement. I have since learned that other owners of GM vehicles equipped with the 6.2L engine have reported similar catastrophic engine failures. The failure appears

We were driving on the freeway when all of a sudden the vehicle went into neutral, shut off and started slowing down. We were in the middle lane and our 3 children and grandparents were also in the car. This was incredibly dangerous and thankfully slowly we got to the right shoulder and the vehicle no longer turned on. We had to contact AAA and we took it to the dealership where we dropped it off. A few weeks ago I had called the dealership to ask about the repairs for the engine recall and they said they didn’t have anything solutions for that recall. Now dealer is stating it is still under warranty yet they haven’t been able to provide a vehicle large enough to accommodate our family. Nonetheless, they are stating that it might be over two weeks before they can get a new engine and then

I am reporting persistent safety issues with my 2022 Cadillac Escalade ESV, with ~87k miles. Despite a completed recall for an engine seizure, the vehicle continues to fail dangerously, eroding confidence in its safety and reliability.Early in ownership, the computer and dashboard were replaced due to malfunction. Later, the engine seized while driving at 70 mph on a highway, a recall-related issue requiring a three-month repair. The vehicle has spent significant time in the shop, impacting usability.On May 20, 2025, my wife experienced a sudden shutdown at a busy intersection while merging onto a high-speed road. The vehicle lost power without warning, stranding her in a hazardous position. She exited to direct traffic, risking a collision. After ~5 minutes, she restarted it, and the syst

4-12-2023 My 8-year-old daughter and I were driving a 2022 CADILLAC ESCALADE esv and were hit by an out-of-control Ford F150 at a speed of 60 miles. The airbag on the car was almost completely driven, and the insurance company told us the total loss. Fortunately, we were all only affected by it. Minor injuries but none of the car's doors were damaged at the time of the accident. My daughter couldn't open and unlock her doors by herself. I couldn't let my daughter climb into the cab and get out of the car with me from the cab. Then the police came and asked me. Can you open the door to make sure there is no one else inside? That's when I found out that the car can't be opened from the outside even if the door is unlocked when the power is off. I think it's because the Escalade is not a me

Hi at April 28 around 10.30 pm I was driving Longisland highway city to Hamton’ before exit 70 my engine stopped suddenly I was on the left line trafic coming behind me i barely controlled my car pull over very hardly right side and called police I have recorded 911 officer help me to tow my car it was dar and not safe area now car at the dealership smithtown king of Cadillac dealership

I purchased a 2022 Cadillac Escalade ESV Platinum on 9/5/25. I asked the dealership if there were any recalls and they told me if there were any they were taken care of. It has not been taken care of, it is against CA and federal law to sell a car with an active recall that hasn’t been repaired. I would like to file a formal complaint against Mercedes Benz of Walnut Creek Ca. I do not have time to deal with this recall and I want them to take this vehicle back immediately. I do not want to risk the lives of my family or others on the road with an E87 Engine Propulsion Failure on our crowded highways here in the Bay Area.

At the end of 2024, the GPS, OnStar, and telematics system in my vehicle stopped working completely. This failure disabled critical features including navigation, emergency support (OnStar), and Super Cruise. I was living in California at the time and contacted local service providers, but was told the necessary mobile phone control module was unavailable. After relocating to Texas, I took the vehicle to Covert Cadillac in Austin. The dealership confirmed the issue and ordered the part, but after several months and multiple follow-ups, the part has still not arrived. As of June 2025, the vehicle remains unrepaired, and I continue to drive without GPS or emergency support. The dashboard displays a constant GPS error. This issue, now lasting over 6 months, puts my safety and the safety of

I have had multiple issues with my forward collision system on my 2022 Escalade. The system randomly fails, alerts of vehicles in front of me without vehicles there, and has even slammed on the brakes while in cruise control on the highway. There was no one in front of me; however, there were people behind me when the brakes slammed. This could easily have caused an accident. I requested the vehicle be fixed and multiple sensors were replaced. The vehicle still alerted that the system was inoperative AFTER getting it "fixed." The dealer came to the house, drove the vehicle, and then turned off the automatic braking system to prevent an accident or further problems.

Vehicle is burning oil with low engine oil light flashing months before the oil change is required. Vehicle does not always have full power and may slingshot forward at time of acceleration as opposed to a smooth acceleration.

I heard a weird noise from the steering wheel and when I took it to the dealership, they inspected it and found out that the steering gear mead to be replaced after only 2 months from purchasing the vehicle ( it has only 1200 miles on it ) . They said they can’t offer me another vehicle until they fix this problem which per them will take about 2 weeks to replace it and they had me to pick up the vehicle in the mean time . I don’t know what to do ?? I don’t feel safe driving it even after they fix this issue because for me, that means that they didn’t do the required inspection before releasing the vehicle from the manufacture