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ProblemsByVin Index / 2022-HYUNDAI-SANTA-CRUZ / COMPLAINTS
Full complaint record · NHTSA

2022 Hyundai Santa Cruz owner complaints

174 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 9 complaints shown

85 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/30/2022 8,220 mi ODI #11499551.0

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that after starting the vehicle, the transmission would not engage when shifted to reverse. The service engine warning light was illuminated. The contact stated that the vehicle stalled while entering the dealer. The vehicle was diagnosed, and the contact was informed that the failure was related to the NHTSA Campaign Number: 22V746000 (Power Train) and that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 8,220.

12/27/2023 ODI #11562176.0

* On the date of 12/13/23 my 2023 Hyundai Santa Cruz had a loss of power to the drivetrain on two occasions , once in a parking lot , second when merging into traffic. * I felt to drive the vehicle was a risk to myself and safety of others. * 12/21/23 is the last report of DTC. 49,701 miles * The 2022 Hyundai Santa Cruz is at a Dealership in Maryland for powertrain inspection and problem diagnosis. * The 2022 Hyundai Santa Cruz did display a engine warning lamp, no symptoms notice before powertrain failure. Engine code ( P1C2E92 ) * First warning lamp on 12/13/23 ( no driving symptoms noticed ) 49,186 miles

12/24/2022 ODI #11498744.0

I brought in my 2022 Hyundai Santa Cruz to its first oil change at one of my local Hyundai dealers. the technician right away stated they needed to perform a software update otherways they would not be able to perform the oil change, I agreed to it, after 3 and a half hours I walk up to service technician and complained it was already taking too long, when I finally got my car the car would not work properly it would stall and on stop it would rev up still does that to this moment. I have to constantly keep foot on brake pedal otherways risk hitting the car in front of me. took the car to dealer where it was purchased and after 2 hours service technician stated there was nothing they could do for me, he stated Hyundai is aware and are working on a solution, he stated the car was not safe t

12/18/2023 ODI #11560626.0

Dec. 16 2023 / 2022 Hyundai Santa Cruz(Daily Driver) VEHICLE SAFETY CONCERNS / DANGEROUS DRIVING SAFETY ISSUES INCREASED RISK OF CRASH (HIGHWAY) Transmission: Problems started Dec. 11,2023 Monday Having trouble gaining any speed. The engine revving when getting on freeway when practicing normal function acceleration, slow having hard time gaining speed, car jerking. Transmission gauge will go beyond4-5 sometimes 6 on RPM just as regular pick up to accelerate problems noticed week of Dec. 11/2023. We were going to bring it up when taken for routine maintenance that would be due at 39,000 mile oil change. car currently standing at 37,000 miles. Radiator: Problems started Dec. 16, 2023 (Saturday) Pearland is 12 miles from home route on 288. Incident occurred while driving from Bushi Ban

12/12/2022 ODI #11497029.0

The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

12/10/2022 ODI #11496873.0

While driving on a local highway, vehicle lost all power and stopped. It would not restart. Vehicle was towed to the dealer, and was they found found that the HIGH PRESSURE #4 FUEL INJECTOR IS STUCK OPEN, and REPLACED #4 CYLINDER FUEL INJECTOR AS REQUIRED. They also replaced the battery. Vehicle is 11 months old. If this had happened on the interstate, I would have been rear ended and possibly killed. No warning, just stopped. Vehicle had reported loss of power on a previous occasion, but nothing could be found.

12/10/2022 ODI #11496851.0

Hyundai has failed to remedy this known transmission defect and is placing owners of the affected vehicles lives in danger. Reprogramming of the "fail-safe" driving capability does not fix the life threating issue. While driving on Interstate 89 in Vermont on December 7 every warning light on the dashboard illuminated and my 2022 Hyundai Santa Cruz slowed from 65mph to 40mph. I pulled of the road and turned the ignition off. Upon restart, the Santa Cruz seemed to perform normally. I now am afraid to drive the vehicle.

12/09/2022 ODI #11496772.0

What component or system failed or malfunctioned, and is it available for inspection upon request? I'm open to allow the vehicle to be inspected at anytime. How was your safety or the safety of others put at risk? After pulling out onto a busy highway of 60MPH speed limit from a right on red light, the car only would accelerate to 17MPH nearly causing a multi-car rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle has been in service twice (going in time 3 on 12/14/22) for this issue along with other transmission issues. On the second visit the issue was identified and a fix was attempted but issues still persist. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or ot

11/23/2022 ODI #11494683.0

When accelerating from a complete stop the transmission skips within the first few RPMs. This also happens when coming to a complete stop. It feels like a stall or a stutter. Also does it when put into reverse.

other 4 complaints shown

12/11/2022 ODI #11496918.0

Santa Cruz transmission would not engage into drive. Therefore, vehicle could not move or be driven. Transmission seemed to be in neutral position. Had to be towed to dealer and has been there since July 28, 2022. Dealer gave a loaner vehicle. Still making payments on a new vehicle and not enjoying the ride. Who dropped the ball on this? Dealer seems as frustrated as I am.

12/08/2022 ODI #11496663.0

Fuel tank opening actuator is getting stuck and fuel tank cannot be open or closed properly advice from Hyundai is to drive with open Tank that I do not consider safe

12/07/2023 ODI #11558967.0

The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Sterling McCall Hyundai (10505 Southwest Fwy, Houston, TX 77074) and other unknown dealers were contacted. The dealers informed the contact that the remedy was not yet available for the Hyundai Santa Cruz vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/07/2022 ODI #11496368.0

While driving down a two-lane highway at night (foggy conditions), the Lane Following Assist feature was turned on. There was a section of highway where a vehicle had previously driven through wet white paint. The paint was smeared toward the ONCOMING lane as if the vehicle had turned left after driving through the wet paint. The Lane Following Assist on my 2022 Santa Cruz detected these white paint tracks and immediately jerked the steering wheel to the left, INTO the oncoming lane. If there had been a vehicle in that lane, there would have absolutely been a head on collision. There was no opportunity to correct because the vehicle turned to the left so suddenly. This WILL cause crashes. All other safety features were also enabled. There were no known obstructions of safety sensors or cam

engine 2 complaints shown

15 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/18/2022 ODI #11497921.0

Radiator spewing coolant. Had not hit anything only driving on back highway. Dealer stated not warranty customer damage. Happened at 13,000 miles and vehicle less than I year old.

12/11/2023 ODI #11559614.0

Leaving work my truck started shimmying like I had a flat. I realized I had no power when accelerating and my engine light came on. I wanted to make it home so chanced it in the interstate. Any acceleration under 2000 rpm my whole car shook and shuddered. It even shakes when idling before I shut it off. The dealer said they can’t even schedule it for service for weeks.

lighting 2 complaints shown

8 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/08/2022 ODI #11496566.0

Headlights are dismal low beam is useless

12/08/2022 4,500 mi ODI #11496569.0

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, the low beam headlights were not illuminating as needed. The driver used the high beam headlights while driving. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contact but provided no assistance. The failure mileage was approximately 4,500.

cruise control 1 complaint shown

6 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/19/2022 ODI #11498046.0

constantly states it does not work ever since the front license plate was installed. no way to disable it. it's either have a front plate or have no cruise control.

airbags 1 complaint shown

3 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/16/2025 Crash ODI #11705417.0

The vehicle was involved in a collision in which the airbags failed to deploy. Despite the severity of the impact, no airbags deployed. As a result, both adult occupants (my daughters) were injured. The failure of the airbag system to deploy raises serious safety concerns regarding the vehicle’s restraint system and crash sensors.

electrical 1 complaint shown

14 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/06/2024 ODI #11629181.0

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Showing 300 of 174 total complaints. The full federal record is available at nhtsa.gov/vehicle/2022/Hyundai/Santa Cruz#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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