2022 Jeep Cherokee owner complaints

While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and could move on for a minute and it happened again. Then it happened again and this time we pulled over and had to call a tow truck. While we were waiting the car rolled even with it being in park, it wasn't until the emergency brake was engaged that the vehicle stopped ng. Luckily we were going to fast and we were on side roads or we could have been in a terrible accident. I did have my grandchild in the vehicle as to care for them quite often. The vehicle was towed to the dealership and the issue was identified. We were told they could not tell us when the part would be available, they had no ETA on it. We checked with Mopar to see if we could get our hands on a rebuilt part

The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [XXX] from Laredo Police department. Vehicle was pushed by the Police Officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving 35 MPH, the vehicle failed to switch to 4WD and remained in 2WD. The “Service 4WD” warning light was illuminated. The vehicle was taken to a service center, and a diagnostic scan was performed. The diagnostic scan retrieved a fault code associated with the PTU failure. The manufacturer was made aware of the failure by telephone. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 62,534.

Keep taking in for noise and a drag on takeoff…. Never can duplicate problem! Now told transfer case and do not know how long it will take as factory on strike???? They said we were # 10 in line as no rentals and I complained this has been on going for over a year with always can not duplicate problem!

My Jeep Cherokee Trailhawk 2022 got completely and unexpectedly stalled while driving on a highway without any type of warning. Many warning signs flashed at the same time: ETC (Electronic Throttle control), Service Park brake, check engine, battery, and a few more. The battery is one year old - had to replace it at 20k for a similar reason. The incident could have been so much worse had a car been driving behind me. Service dealership is currently inspecting the car

Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the shop for over 4 months and no ETA on part arrival. This is a common issue in Jeep Cherokee’s but my VIN is not included in a recall. I was told by dealership it is safe to drive but I drive on the highway over and hour everyday to and from work. I have read it can result in loss of driving ability and the ability to put in park.

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving uphill at 30 MPH, the vehicle started jerking and then roll backwards with the accelerator pedal depressed. The contact stated that there was an abnormal rubbing sound coming from the vehicle, with the "4WD" and "Neutral Warning Vehicle May Move Even in Park" messages were displayed on the instrument panel. The contact immediately pulled over and shifted to park(P); however, the vehicle continued to roll backwards. The contact engaged the parking brake and called for Police assistance and an officer arrived and sat with the contact until a tow truck arrived. The vehicle was towed to the residence, and the contact was able to drive the vehicle onto the driveway and parked the vehicle. Upon investigation, the contac

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped off at dealership 9/11/22 for diagnostics.

The contact owns a 2022 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Previously reported that my vehicle was throwing the code for the 40D. I returned today, vehicle vehicle start to slam, jerk. Jeep Cares escalated after dealership tech confirmed active failure. Fuse pulled, but can't really drive my car to avoid damages. Now waiting for them to give dealership approval to order part. I still have the 5,/60 Warranty. It's red tape and leaving me driving a dangerous vehicle or be grounded. I'm now waiting fit the case manager to call dealership. This is very upsetting and I blame Chrysler, but the actual dealership. There are 61k vehicles and no scene of urgency. I'm filing the complaint.

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance was provided. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 300.

My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle

My 2022 Jeep Cherokee Lux is currently at the dealership after they diagnosed a failed PTU. This came to my attention due to the messages the vehicle gave me, warning if Loss of 4WD capability and a Serv 4 WD light. Jeep has recalled over 61000 other Cherokees for the exact same problem. We are currently waiting for approval to repair from an Extended Warranty Company (Portfolio) which is delaying things, plus the dealership has already said part if backordered, they say approximately 15 days, though no guarantee, and I have heard wait has been much longer in many cases

The contact owns a 2022 Jeep Cherokee. The contact stated while at a four-way intersection, another driver made a left turn at 30-40 MPH as a result the contact did not have ample time to stop and crashed into the front passenger side of the vehicle causing it to turn 180 degrees during the impact. The air bags did not deploy. The vehicle was towed to an impound lot. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that he sustained injuries on the right leg, right shoulder, and a knot of his head on the upper left side and his wife sustained injuries on the right side of her chest and stomach that required medical attention via the hospital. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage

During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.

While on a road trip for the Thanksgiving Holiday on Interstate 95, the in dash information cluster advised me that the right turn indicator on the vehicle failed. Upon pulling into a service station and inspecting the vehicle it was confirmed that the right rear turn indicator had indeed failed and would no longer illuminate. In addition to the failure of the turn signal the Lane Departure features of the vehicle were then disabled. When taking the vehicle in for service on the week of November 28th, I was advised that there was a known issue with water infiltration in the housing. The manufacturer of the vehicle is aware of the issue and has a 45 step process to diagnose the problem. As of today, December 16th, I have been unable for a dealer to obtain and install a replacement fixtu

While stopping at a light, the car will just stall. While driving, the car will stall. This is all a safety issue, especially at night when the car stalls and you have no lights or any way for anybody to see you.

Smell antifreeze occasionally and have had to add occasionally. Car only has 18,085 miles. 2022. Spoke to my mechanic and he said it could potentially be a bad oil cooler gasket or a cracked manifold. Have smelled this for at least a year or longer

My 2022 Jeep Cherokee Trailhawk is experiencing an active failure related to open Safety Recall 40D (NHTSA ID 26V290). The dashboard is displaying a persistent "Service 4WD" warning light, and the vehicle's four-wheel-drive system has completely disabled itself. The vehicle is currently trapped operating exclusively in front-wheel drive.The local dealership has inspected the vehicle but states they are legally blocked from performing a physical repair because manufacturer Stellantis has designated the recall status as "Remedy Under Development." I have filed an official complaint with the manufacturer under Jeep Corporate Case Number 97546678.I am filing this report because the manufacturer cannot provide a timeline for final physical parts, forcing me to operate a compromised vehicle wit

While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.