2022 Jeep Grand Cherokee L owner complaints

In November 2024, Jeep applied an over-the-air software update to my Jeep Grand Cherokee L without my request. Immediately after the update, the forward collision warning system malfunctioned and warning indicators appeared. At the same time, multiple electronic body control and safety-related functions changed or stopped working, including the automatic door locks and several vehicle settings resetting (language, units, and driver-assist preferences). The affected systems are electronic safety and body control components and are available for inspection. The malfunction of the forward collision warning system puts vehicle occupants and others at risk because the vehicle may fail to provide collision alerts intended to help prevent or reduce the severity of a crash. There was no crash, d

First vehicle start of the day. Fcw off light on paddle shifters inop, all nomenclature on ipc and radio in Italian language ,all temp readings in celcius.Celsius. Happens on every vehicle key cycle.

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering an

The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist.

The radio has been replaced 3 times by the jeep dealer. The issue is over the air updates of the uconnect radio system fail and put the radio in Italian language disable foward collision safety features and other car features that I paid for need to also be enabled by the dealer that the dealer can only activate due to Stella’s firewall issue that prevents people to work on their own cars and require the dealership software to fix. The radio replacement does not fix issue even though they replace 3 times. They don’t actually have a fix and they are just putting band-aid on the problem. The update they send to the radio over the air corrupts the cars options.

On multiple occasions, vehicle screen just go blank, backup camera won’t work, do locks do not work, and forward collision detection not working for a year now after last forced over the air update for Uconnect system. Car has been to dealer multiple times and still no fix for it. Also 4wd system not working properly and vehicle pulls to side even tho alignment is set to factory specs. Also the driver seat module melted and dealer can’t figure out why and wasn’t covered under any type of warrenty

Passenger lumbar support bladder bags blow up in their own causing seat leather to stretch and seat back to pop off. Took to dealership, the whole fuse and/or electrical panel related to passenger seat controls is faulty. This is the second time this has happened to my jeep.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, another vehicle struck the rear of the vehicle at approximately 70 MPH. The auxiliary warning lights were illuminated. The contact stated that none of the air bags were deployed during the crash. The contact expected the air bags to deploy and was concerned that they failed to do so. The contact and his daughter both sustained injuries as a result of the crash. The contact reported neck whiplash, cervical and lumbar neuropathy, sciatica, herniated discs at L4-L5, drop foot, several contusions, rib injuries from the seatbelt, and injuries to the left hand, thumb, and wrist after the contact's daughter's hand was forced into the dashboard. The contact also received 14 stitches near the left

I am US military stationed in Belgium. There are several Jeep dealerships within a 100 mile radius, but none of them will remedy the recalls on my 2022 Jeep Grand Cherokee L. VIN: [XXX] Recall #1: Summary An incorrectly installed rear coil spring may detach from the vehicle while driving. Safety Risk Rear coil springs that detach from the vehicle while driving may result in a hazard to operators and occupants of other vehicles which can cause such vehicles to crash without prior warning and/or may result in injury to vulnerable road users. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, repair the rear coil spring assembly. Recall #2: Summary A damaged pinch bolt may break and result in the loss of clamp load between the UCA

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was unavailable. The dealer was contacted by phone, and the contact was informed that the parts were unavailable. The manufacturer was contacted by phone.

I am filing this complaint regarding my 2022 Jeep Grand Cherokee and safety recall 89D (NHTSA Campaign 26V562000). My vehicle is currently experiencing abnormal driving behavior that has caused me to have a legitimate safety concern regarding the vehicle’s suspension. The vehicle does not drive normally, and I am concerned that the condition may be related to the component addressed by recall 89D. I have contacted both the dealership and the manufacturer’s recall/customer assistance department multiple times seeking to have the vehicle properly diagnosed and to determine whether it is safe to operate while the recall remedy remains unavailable. Initially, I was advised that I could take the vehicle to a Jeep dealership to have the condition diagnosed and that the recall department could

What component or system failed or malfunctioned? Electrical system: infotainment display module, BCM, passive entry antenna, ignition/start system, and electronic power steering. Vehicle available for inspection. How was safety put at risk? The vehicle locked my children inside and would not start, requiring assistance to open it. The power steering failed for several hours, leaving the car unsafe to drive. Ongoing electrical instability creates unpredictable loss of critical functions. Has the problem been reproduced or confirmed by a dealer? Some issues were confirmed by the dealer (screen blanking, key fob failure, antenna fault, software issues). Others, including the power steering failure and lock-in incident, were not reproduced but were documented and acknowledged. Has the v

Recurring sudden loss of power steering assistance combined with simultaneous disablement of Electronic Stability Control (ESC), Automatic Emergency Braking (AEB), Active Lane Management, and Blind Spot Monitoring. Multiple separate occurrences with photographic/video evidence over the past few years, including total loss of power steering on November 9, 2025. Serious safety defect with children in the vehicle. Requesting immediate investigation. Vehicle is currently at dealership. Will provide photos of latest occurrence. Scan of vehicle system shows multiple stores codes of steering failure. More photos of previous occurrence are available upon request.

We noticed the "battery" indicator light was lit, so we changed the battery. That addressed the light, but soon it lit up again, followed by an overheated engine warning so we stopped and called for a tow to Puente Hills Jeep. We were informed it was a pulley so it was replaced along with the serpentine belt. Soon after receiving the vehicle, it started smoking, and it appeared it was catching fire so we had it towed to the dealer for the second time in one week. We've been informed it's the air conditioner compressor and it will be replaced. The concern is that we're dealing with this so soon after the basic warranty period has expired.

Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall.

When powered up, the car's entertainment/control system switched to Italian and metric units. In addition, the Forward Collision Warning indicator lights up as disabled even though it's configured on. Unknown whether it's really on or off but if it's off, then this safety feature has become unavailable. This happened in April of this year and I had to take it to the dealership to get it reset for $250. The exact same thing has happened again--the unit has become unconfigured in Italian and metric mode and the forward collission warning disabled is again present.

Car is rocking and popping in rear only. Jeep requests I drive car to dealership and pay for diagnostic of vehicle although displaying all signs of recall.

The contact owned a 2022 Jeep Grand Cherokee L. The contact stated that upon pulling into a parking spot and depressing the brake pedal to come to a stop, the vehicle failed to respond. The vehicle rolled up the curb, went through the plate glass of a building, and stopped. There was no warning light illuminated. The air bags did not deploy. The contact exited the vehicle through the liftgate. There were no injuries sustained. The building was damaged. A police report was filed. The manufacturer was notified of the failure and a case was opened. The vehicle was towed to Gerber Collision & Glass(110 OR-99W, McMinnville, OR 97128), where a jeep field inspector inspected the vehicle. The manufacturer then sent a letter to the contact and informed the contact that based on the inspection, the

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 55 MPH, the check engine warning light started flashing. The engine was misfiring, and the vehicle lost motive power. The vehicle was taken to the local dealer, where it was diagnosed with a misfire in cylinder #5; and two cam shafts were replaced. The contact stated that the metal cam shafts were worn. The dealer expressed that the metal used in manufacturing the cam shafts was too soft. The vehicle was repaired, but the failure recurred. After reversing from the driveway, the check engine warning light illuminated and started flashing. The vehicle lost motive power and stalled. The contact was able to pull over in the driveway. The vehicle failed to move. The manufacturer was n

Pedestrian Alert/Forward Collision light warning always on after over the air update. Manufacturer removed option in settings to disable this feature and warning light has been on since this over the air update. Dealer has attempted repair however fix only works for a few weeks and then reverts. Over the air update also disabled paddle shifters, caused language on vehicle to switch to italian, and changed units of measure for speed and tire pressure. This is a blatant safety issue as it is not apparent to driver that speed settings have changed. The inoperable forward Collision system risks the public and passengers safety. The fix provided by manufacturer is temporary and does not resolve the issue.