Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
full bulletin at NHTSA ↗2022 Mazda CX-5 visibility problems
moderate Owners of the 2022 Mazda CX-5 have filed 3 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of October 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
Complaints
3
Recalls
0
Avg fix
$350
| Model year | visibility complaints |
|---|---|
| 2019 CX-5 | 10 |
| 2020 CX-5 | 3 |
| 2021 CX-5 | 7 |
| 2022 CX-5 (this page) | 3 |
| 2023 CX-5 | 6 |
| 2025 CX-5 | 3 |
When does it fail?
Of the 3 visibility complaints filed for the 2022 Mazda CX-5, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Owners are still filing on this — the most recent NHTSA visibility complaint for this vehicle was logged 17 days ago.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
full bulletin at NHTSA ↗Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
full bulletin at NHTSA ↗Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
full bulletin at NHTSA ↗The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
the windshield would not defrost causing visibility issues that was extremely hazardous. mazda found the cause as a evaporator core temperature sensor mazda had a tsb(07004213830) nhtsa id number (10202689) regarding this known defect that they continued to install for 2+years in new vehicles. they redesigned the part 3years ago to remedy the problem. the $20 part cost over $2000 to repair with…
The contact owns a 2022 Mazda CX-5. The contact stated that while driving approximately 65 MPH, there was a loud banging sound coming from the above. The sun roof glass suddenly fractured into several pieces. The dealer was contacted and informed of the issue, however the vehicle was not taken to be repaired. The manufacturer was informed of the issue and referred the contact back to the dealer…
Had visibility trouble with your 2022 Mazda CX-5?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2022 Mazda CX-5?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Based on the 3 complaints filed, visibility issues most often appear around 132,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2022/Mazda/CX-5.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.