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ProblemsByVin Index / 2022-RAM-5500 / COMPLAINTS
Full complaint record · NHTSA

2022 RAM 5500 owner complaints

26 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 15 complaints shown

20 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/09/2023 ODI #11559320.0

Truck has 6500 miles, went to put it in reverse from drive in busy intersection and transmission started to slip. Truck ultimately wouldn't drive at all. Started throwing codes (P0731-00 in particular) and found out that it needs a new K1 clutch snap ring repair. There are more than 300 people with this issue, this has not only happened with me from my research on forums about this code being thrown. This is a 2022 with 6500 miles, there are too low of miles on this truck for it to be having a problem like this!

11/02/2024 ODI #11623278.0

Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was manufactured in August of the truck build. On [XXX] while driving my 22 Ram 5500 the truck lost all forward gears while coming down the mountain with a loaded truck camper and pulling a trailer with an ATV. Truck was below GVWR. This truck had 15933 miles and 24 months old. All servicing intervals were met and serviced at a certified Dodge dealership. The truck was traveling at 25 MPH down hill in steep terrain on a dirt road. The exhaust brake and tow haul mode was selected and operational. The vehicle shuddered and made a thump and had an associated check engine light with an Adaptive Cruise Control caution indication. The vehicle started to rapidly speed up downhill

10/17/2024 105,000 mi ODI #11620325.0

The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing forward momentum. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the engine was revving but the vehicle was not gaining any forward momentum. The contact pulled the vehicle over and turned the vehicle off and on, however, when the contact had shifted the vehicle into drive (D) the vehicle was not moving. The contact determined that he only had reverse (R) gear functioning. The contact had checked online and read that he would be able to manually shift to 5th gear. The contact was able to return to his workplace and had the vehicle towed to a local dealer. The vehicle was diagnosed and it was determined th

10/03/2022 50,000 mi ODI #11487689.0

The contact owns a 2022 Ram 5500. The contact stated while driving approximately 65 MPH, the vehicle failed to shift properly into the correct gear. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air filter to be replaced. The vehicle was repaired. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to Efird Chrysler Jeep Dodge RAM (1711 W Lucas St, Florence, SC 29501: (843) 773-4179) where it was diagnosed with needing the flywheel and the starter to be replaced. The vehicle was repaired. The contact stated two weeks later he experienced the failure a second t

08/22/2023 1,000 mi ODI #11539989.0

The contact owns a 2022 Ram 5500. The contact stated while driving at an undisclosed speed, the vehicle failed to shift into the intended gear, and started to coast while the accelerator pedal was depressed. No warning light was illuminated. The contact stated that he veered off the roadway to safety and notified a towing company. The vehicle was towed to the dealer where it was diagnosed that the snap rings failed and needed to be replaced. The contact stated that he had previously informed the dealers of TSB: 21-002-23 but was informed that the vehicle needed to experience a complete failure to receive the repair under the TSB. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

08/22/2023 1,973 mi ODI #11540149.0

The contact owns a 2022 Ram 5500. The contact stated while driving 50 MPH, the vehicle lost motive power, with the 4-WD unavailable message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 1,973.

08/10/2023 ODI #11537754.0

I drive a RAM 5500, 20' Jerrdan Flatbed Tow truck. We had just purchased this truck about a week and a half prior to the transmission failure. We had 2500 miles on it, and were towing two vehicles behind. We pulled off of the highway, and then felt an extremely hard clunk underneath the truck to which the rear tires locked up, and stopped us in the middle of the road. Once we were stopped, the truck began to clunk louder so hard it would shake the entire truck. Then a CEL appeared, for PO731 and P0734, the truck in drive would only rev and not move. Reverse did work however. But we could not reverse anywhere as we were in the middle of the highway. We had to get a tow truck which took 4 hours because nobody wanted to tow us due to the situation. We almost got hit so many times, it was so d

07/31/2024 8,000 mi ODI #11605587.0

The contact owns a 2022 Ram 5500. The contact stated while driving 50–55 MPH, the vehicle lost motive power due to the transmission failure. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Speck Chrysler Jeep Dodge Ram (125 E Allen Rd., Sunnyside, WA 98944), where it was diagnosed that the snap ring was fractured. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 8,000.

07/29/2023 ODI #11535268.0

Were were driving in stop and go traffic outside Durham, NC on I 147/885. After being stopped for a few seconds I depressed the accelerator to move forward. There was a bang and I thought some one had hit me from behind. Then I noticed the engine light on the dash and the truck would not move forward. I was able to get the shifter in park. All temps and pressures on the dash were normal including the transmission. There was no fluid leaking from under the truck. We were in lane three of the highway and cars, trucks, and tractor trailers were passing us on the shoulder and the left lane. I tried using the in vehicle SOS button but the guy on the other end only referred me to call a different number. That number I sat on the line for over 20min while sitting in traffic unable to move with v

07/18/2023 ODI #11533043.0

Description: The Aisin transmission in my new Ram 2022 5500 unexpectedly failed in the middle of the highway, despite the vehicle having only 5,000 miles on it. This sudden breakdown posed a significant safety risk to me and other drivers on the road. Unfortunately, the truck is currently at Johnson's Auto Center in Denver, but they are unable to provide an estimated time for inspecting the transmission. It appears probable that a new transmission will need to be ordered to resolve the issue. Regrettably, I do not have any further details or insights regarding the incident and its cause at this time.

06/30/2023 ODI #11529692.0

Driving on the freeway with no warning got an engine light, ABS light, 4 Wheel drive light and transmission failed. It will not go into drive only reverse

05/09/2024 ODI #11587840.0

The transmission failed at approximately 3000 miles. Reverse was the only gear to function properly. The truck has been at the dealership for over 2 months and they have not fixed it yet.

04/23/2023 ODI #11518538.0

Many owners have reported sudden loss of power and control resulting from explosive transmission failure causing a major public safety issue. RAM has not provided details on which vehicles are affected. The TSB states if the customer experiences such symptoms to contact dealer if still alive. This lack of information has resulted in many customers simply parking their vehicles and waiting until FCA issues more details on which transmission serial numbers are impacted. Owners have also joined various forums and crowd sourcing information (SEE ATTACHED EXECEL SHEET) to identify factors such as build dates, transmission serial numbers and conditions in which the failure happened. I am requesting the NHTSA to conduct an investigation and require FCA to provide more details regarding impac

04/22/2023 ODI #11518436.0

The transmission failed after less than 500 miles. I stopped at a red light at the end of an exit ramp, and when the light turned green, the truck would not move, either in forward or reverse. I was in the middle lane of a 3 lane exit ramp, and cars were passing me on each side. There were no symptoms or warnings prior to the total failure. The truck had to be towed to a dealer, where they confirmed that the transmission had failed.

03/01/2023 ODI #11509679.0

The contact owns a 2022 Ram 5500. The contact stated that while driving approximately 30 MPH, the transmission became inoperable. There was no warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified about the failure, but no additional assistance was provided. The failure mileage was approximately 862.

steering 1 complaint shown

3 total in this category · severe · avg repair $700 · see steering cluster analysis →
06/01/2023 ODI #11524902.0

Center (drag) link as a part of the steering linkage assembly snapped after 40,000 miles. I was driving < 5 miles an hour attempting to park my vehicle when I heard a large snap sound, which, upon further investigation, was the center link that snapped in half. The vehicle had to be towed to the dealership for repairs. Had the vehicle been in a more dense area or if I were driving on the highway and not attempting to park, a sudden loss of steering capability could have been fatal. The dealer has acknowledged the center link was broken after completing their diagnostic. I’m not sure if the vehicle part was returned to the manufacturer for inspection and there was no insurance claim for an adjuster to review. I do know from open source information that Ram has had issues (recalls I belie

electrical 1 complaint shown

04/22/2023 ODI #11518432.0

Received notice 8 months ago that the electrical relay that is used for grid heater when starting the vehicle may catch fire causing the entire vehicle to burn to the ground. I contacted RAM immediately and they stated there is no fix available. 8 months later I contacted RAM again and they stated that a fix was in the works but not available to me. I later contacted a dealer to buy a new truck and found they had a stop sell on RAM trucks and the fix was made available to them so the trucks can be sold. RAM should be taking care of trucks already sold and are on the road first not trucks waiting to the sold on the lot. Those are the vehicles that risk public safety. There is no risk with unsold truck sitting idle in dealer parking lots other than profits. RAM is colluding with thei

other 1 complaint shown

03/14/2022 ODI #11456614.0

Owners manual and marketing documents for 2022 RAM 5500 contain incomplete and obsolete information about diesel fueling requirements causing increased safety risk for drivers. These documents imply that without B20 option / package, vehicle cannot be safely fueled with diesel that contains ANY percentage of bio mass. Fuel must be straight petro diesel (B0) which is impossible to obtain in most of the United States as many states mandate at least 5% bio mass (B5). In addition, for the past few years, B20 optioned vehicles have not been available from RAM leaving customers with no choice but to buy non B20 vehicles and use them with fuel that contains at least some bio mass. Call to RAM indicated that since 2019, vehicles with Cummins 6.7 diesel engine may be safety fueled and operate

wheels 1 complaint shown

03/11/2024 ODI #11576587.0

This is a 2022 Dodge Ram 5500. The wheel studs broke off while driving on the interstate, and the dually tires came off. This is a major safety issue and the driver had a narrow escape. This same issue persisted through the 2012-2021 model years and RAM had a recall (Y26) for those years. I do not believe the issue has been fixed for the 2022 model year. When I asked RAM for reimbursement for the replacement studs and labor, they turned it down saying my model year was not on the list I am looking to escalate this matter before someone else gets impacted by this issue.

Showing 300 of 26 total complaints. The full federal record is available at nhtsa.gov/vehicle/2022/RAM/5500#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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