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ProblemsByVin Index / 2022-TESLA-MODEL-X / COMPLAINTS
Full complaint record · NHTSA

2022 Tesla Model X owner complaints

121 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

steering 6 complaints shown

41 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/21/2023 ODI #11561241.0

I sometimes hear a creaking noise from under my car when driving and steering at low speed and believe there is a potential defect that poses a risk to motor vehicle safety. I took my car into Tesla but they said they would not look at the car unless they could first hear a noise which is I told them is intermittent. They could nto hear a noise at the time, so did nto look at it. I have on occasion heard the noise again. My car is a year old and had around 5.1k miles when I took it in. It now has around 7,500 miles. I have never had a dealer refuse to put the car on a lift, especially a new car that is under warranty, to examine it based on a complaint from a customer. My concern is that I had read articles of reports to to NHTSA of Tesla suspension breakdown and wheels failing off

12/11/2023 37,000 mi ODI #11559521.0

The contact owns a 2022 Tesla Model X. The contact stated that while driving approximately 55 MPH with the Auto Steering feature deactivated, the message "Auto Steering Unavailable" Suddenly displayed. Approximately three seconds later, the steering wheel erroneously made a sharp turn to the left causing the vehicle to drive into the opposite lane. The contact was able to forcefully turn the steering wheel to the right to avoid colliding head-on into oncoming traffic. The vehicle was later towed to the local service center who confirmed that the failure was caused by an internal fault in the steering column. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.

11/20/2024 ODI #11626534.0

My Tesla stopped in the middle of a 4 way intersection without notice. As I was turning left, the car started to shake for about 2 seconds and then stopped. No warning or anything. The notification stated "electrical system unable to support functions." My safety was put at risk and others. I was traveling with my 11 month old and other cars could have hit my car if they were not paying attention when coming through the intersection. The car was towed to the Tesla dealership. No warnings prior to the failure. Warnings appeared after the car stopped.

11/20/2023 ODI #11556079.0

My left turn signal on my steering wheel intermittently wont turn on. Its very annoying I thought it was a software issue and waited because Tesla service center is so bad. After research on the internet forums people have suggested to report this to NHTSA due to no resolutions found.

10/31/2022 ODI #11491675.0

This is regarding the 2022 Tesla Model X steering wheel/yoke The button for the left and right turning signal occasionally does not work. When I tried pressing down the bottom, it is stuck and does not produce the haptic vibration It at least malfunctions once every 2-3 days. This is especially dangerous when I am merging onto the freeway, when it suddenly stops working. Tesla first address the issue by replacing the yoke/steering wheel when I brought the car into service on 9/12/2022. However, shortly after leaving the service center, the issue shows up again. I then had to submit a new service request, which was supposed to get fix/replace on 10/14/2022. However, the service center said the part is not available yet, so pushed back the appointment date to 11/07/2022 But they cannot g

10/23/2023 ODI #11551475.0

The design feature of having the HORN be a soft key rather than palming the steering wheel just like every other car, has resulted in multiple occurrences where I tried to honk at someone to avert a collision, and the honk was delayed by hundreds of milliseconds as I had to recall that the horn is a soft key, that I have to hunt for depending on the steering wheel angle, at a critical time when milliseconds count. This is a really hazardous design decision I hope gets changed before it becomes a direct factor in people's deaths.

other 5 complaints shown

12/06/2023 ODI #11558768.0

The auto-speed (cruise control) associated with the latest software release, 2023.27.12, is experiencing a problem that had occurred in Tesla cars a couple of years ago, namely "phantom braking". In the previous situation, the "phantom braking" was random. In this software release it is reproducible and, in my case, occurs at the same location every time I drive in that location. The car slows in a few seconds from 50 mph to 23 mph or less until I take intervention. This is dangerous in traffic. It occurs regardless of the level of autonomy selected or whether it is in Auto-Speed only or Auto-Pilot.

11/27/2023 ODI #11556893.0

The front drivers side door doesn't latch close. It can come open on the highway, posing a serious safety concern. Tesla said since they couldn't replicate the issue at the time of the service appointment, and thus they were just going to ignore it. This was stated to me on October 31, 2023.

11/23/2022 ODI #11494698.0

Horn is not in center of yolk steering wheel. Since the horn button is offset from center, it is always in a different location. This is a very serious safety hazard when faced with an emergency situation. There have been quite a few times when I have been unable to quickly locate the horn button. This can be summed up in two words - “Extremely Dangerous”.

11/12/2022 ODI #11493287.0

2022 Model X plaid is exhibiting “ Phantom Braking” while in autopilot mode using navigation. Vehicle abruptly brakes while driving on highway as navigation appears to become confused and thinks it is on a side street. Vehicle goes from high speeds of 70-80 mph, down to 30-40 mph. If was being followed closely, car behind Tesla would have collided with rear of vehicle. This has occurred 10+ times since purchased vehicle in February. Vehicle has just under 6000 mi. as of today. I have times/dates to include a video of one incident. I have brought it to Tesla for service on 2 separate occasions, to no avail. They say it needs the latest upgrade, which has not resolved issue.

11/08/2022 ODI #11492714.0

Warning alerts that car "unable to charge", "acceleration and top speed reduced", "vehicle may not restart", "regenerative braking features temporarily reduced" appeared on less than 2 week old car with less than 700 miles. Car has been in service center for 3 weeks now. Tesla claims they need to change the high voltage battery pack but have not yet been able to locate a replacement. Service advisor at local Tesla Svc center told me there are several other Tesla cars on the service lot with similar issues with high voltage battery packs and are all awaiting replacement packs.

airbags 3 complaints shown

6 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/08/2025 ODI #11703661.0

My 2022 Tesla Model X has two recurring safety-critical defects that remain unresolved despite multiple repair attempts. 1. Airbag / Restraint System Failure (RCM2 / OCS Defect): The vehicle frequently misclassifies the front passenger seat. It shows a passenger when the seat is empty and activates passenger seatbelt warnings incorrectly. Recently the vehicle displayed: “Front passenger safety restraint system issue: Service required (RCM2_a064).” Tesla attempted to repair an electrical harness in the seat, but the problem returned. A Tesla technician documented that the seat may still need a new occupancy sensor. Because this affects the Occupant Classification System and airbag deployment logic, it raises potential FMVSS 208 compliance concerns. 2. FSD / GPS Safety Hazard (5 Unsuccessf

12/07/2024 ODI #11629418.0

On September, 21 2024 I scheduled an appointment with the Tesla Service Center for the “Front Row Curtain Airbag” recall to be performed. October 30th, I took my 2022 Model X Plaid to the Tesla Service Center for the recall work to be performed. During the repair, their service technician BROKE-OFF an anchor nut that secures the airbag to the A-pillar. The advisor said in order to “fix” it they would need to take the car to a body shop to have a “new” anchor nut welded onto the A-pillar. I was told this repair would require cutting open the A-pillar to access the location where the nut should be welded. Cutting the A-pillar will compromise the structural integrity of the vehicle's roof. And retrofitting a new mounting point for the side curtain airbag will compromise the effectiveness of

11/10/2022 ODI #11493132.0

a safety recall letter regarding the front-row curtain airbags was sent by Tesla on 6/1/2022, but no further action is taken up to this day.

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/30/2024 16,035 mi ODI #11633240.0

The contact owns a 2022 Tesla Model X. The contact stated while his wife was driving 25 MPH, the passenger’s side rear-view mirror exploded. No warning light was illuminated. The contact stated that his wife parked and inspected the vehicle and confirmed that the side-view mirror had exploded. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,035.

cruise control 1 complaint shown

6 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/23/2022 Crash ODI #11498648.0

This happened with my new Tesla Model X Plaid with installed Self Drive software. The AUTOPILOT or SELF DRIVE mode was NOT enabled when the incident happened. Turning into a parking spot at a Target superstore, (next to a damaged at the rear end car, parked to the left of the spot I was pulling into), the car went out of control with unintended acceleration as if the car's Emergency Evasion system got activated unintentionally. It went over the curb and made a turn on it's own on the grassed divider and came to a stop on it's own, while I was trying to apply breaks all along. It caused damage to other cars but fortunately no people were harmed. This incident happened end of July of 2022 and I have since repeatedly tried to get answers from Tesla. There have been multiple other incidents of

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/30/2025 ODI #11702157.0

The vehicle presents a compounded safety defect creating a risk of passenger entrapment and high-voltage fire. 1. High Voltage Manufacturing Defect: On September 3, 2024, authorized Tesla Service technicians diagnosed a critical safety fault. The service record states technicians 'found A/C compressor HV harness was incorrectly routed, rubbing against the steering column' and 'found sand inside the connector'. Tesla repaired this defects under the 'Basic Vehicle Limited Warranty,' confirming it was a factory assembly error. This defect created an imminent risk of a high-voltage short to the steering column, which could result in driver electrocution or total vehicle power loss at speed. 2. Passenger Entrapment: The vehicle has a documented history of Rear Falcon Wing Door failure (7 repa

electrical 1 complaint shown

8 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/19/2025 Fire ODI #11700457.0

I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire endangered five lives. This incident has been two years ago and until now Tesla refuses to acknowledge the faulty battery and is refusing to do anything about it

body 1 complaint shown

4 total in this category · severe · avg repair $1,500 · see body cluster analysis →
10/21/2025 1 injury ODI #11694836.0

The wing-style door of the car closed while my 1-year-old daughter's leg was sticking out. It dragged her leg sideways as it closed, and he femur broke. None of the sensors worked, the door should have detected motion or pressure, but they did not and it resulted in my daughter's leg breaking.

seatbelts 1 complaint shown

5 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
10/20/2023 ODI #11551025.0

Seatbelt sometimes will not auto retract and gets stuck with lots of slack. Car is very clean, no blockages and seatbelt doesn’t have any tears or frays

Showing 300 of 121 total complaints. The full federal record is available at nhtsa.gov/vehicle/2022/Tesla/Model X#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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