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10 complaints filed with NHTSA on this vehicle . Listed by category, newest first within each section.
While stopped at a stoplight, the infotainment system went blank and all sorts of errors showed on dashboard display. The infotainment system continued to turn on and off approximately every 30 seconds. No audio, no backup camera and limited to no functionality via the infotainment system. According to VW Dealership, VW is currently working on a fix. No fix to date!
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, the
The "Travel Assist is currently not available" warning and chime constantly comes on. The chime and constant alerts are extremely distracting and from looking it up online it appears other drivers are experiencing the same issue. It happens randomly and cleaning the sensors has not solved the issue.
This vehicle constantly displays and announces erroneous “Emergency Assist Is Currently Not Available” and “Travel Assist Is Currently Not Available” warnings. These warnings distract drivers and put the safety of the driver, passengers, and the public at risk because drivers have to take photographs of these erroneous warnings while they are occurring. Drivers have to document this defect through photographs because the dealerships deny the existence of the defect or request documentation when the defect does not appear as a fault in the vehicle's electronics modules . This is a widespread problem with this vehicle model and apparently is caused by a defective steering wheel. Dealerships are uncooperative in fixing this defect.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, the
Travel assistance failure are constant and the emergency braking system engages occasionally which can be a detriment to the occupants. The constant chiming and notifications are a distraction and the car has to be stopped and turned off in hopes of the system resetting properly. Dealerships do not know of any updates and Volkswagen has updated these issues in Europe but still to this date has not acknowledged these issues in USA
Car’s GPS appears to loose location while navigating. Head unit display will behave erratically causing distractions along side noises. Additionally, car will display warnings on dash with additional noises again causing distraction. Eventually after losing GPS location car will snap back onto correct location on map. Self correction can happen between 30 seconds and 20+ minutes.
Water got inside of door causing damage to door, vehicle was previously repair via 57J3 service bulletin to prevent said damage but i believe repairs were made to late to prevent said issue i believe will eventually cause door to prematurely rust and create a hole in a 2022 model year vehicle Local dealerships will not repair as they state it was cause by road damage which doesn’t make sense as the damage is protruding out not in and also on the opposite side of which the paint is protruding there is another bulge No body work was ever performed on vehicle
Shift knob is beginning to crack at the right rear base of the knob. Car had less that 1000 miles before noticing the crack. I checked if I was affected as I read on vwvortex forums that many other golf mk8 were reporting shift knobs falling off mid shift.