I have taken my vehicle to the Acura service department three times for this issue. Each time, they were unable to find a fault code or permanent fix. They have repositioned the front camera and removed an Acura sticker from the windshield, but the problem continues to occur at random. The service department said diagnostic tests show no error, yet the system still triggers false collision warnings. I’m concerned about the safety of driving a vehicle whose collision avoidance system malfunctions without warning. This issue has occurred on city streets and highways, in clear weather, at various speeds. The alerts come on suddenly with no obstruction ahead. Acura has not provided a permanent fix, and I feel unsafe driving the vehicle. I am requesting that NHTSA investigate whether this is
2023 Acura MDX owner complaints
39 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
While driving at approximately 25 mph with no vehicle in front of me and no objects in the road ahead of me, the automatic braking system suddenly and unexpectedly engaged and brought my vehicle to a near stop. This was sudden and unexpected and the vehicle behind me nearly collided with my vehicle. It also caused my head/neck to jolt forward and while I did not sustain an injury it was a significant “jolt”. The vehicle is available for inspection upon request. My safety and the safety of others was put at risk by my vehicle suddenly and unexpectedly braking automatically for no reason. This issue could easily cause collisions and injure me, my passengers, and occupants of vehicles driving behind my vehicle who may not be able to slow down or stop in my time when my vehicle automaticall
Was exiting I275 onto Westbound Route 32 when the brakes were unexpectedly applied by the vehicle’s safety system. No vehicles were in front or beside me. Very alarming when it happened. This also happed two other times at slower speeds.
I was maneuvering to park my car in a parking lot. Driving down the traffic lane of the parking lot, I slowed, braked and turned left 90 degrees into the parking space with my foot still on the brake. I reached the end of the parking space and prepared to shut the engine down. I remember looking at the shift console to find the park button when the car bolted forward. The car went over the concrete curb, clipping a tree and through bushes beyond the parking space. The car proceeded down the embankment of a dry retention basin, across rip rap stone of the basin then up the other bank to the next parking lot. I was pushing hard on the brake petal the entire time with no results. The car just kept moving forward. I’m now thinking “How am I going to stop this car before it enters the busy stre
My 2023 Acura (VIN# [XXX] ) has experienced two separate incidents of sudden, total power loss while driving. In both cases, all dashboard warning lights came on, including the brake light, and the vehicle reduced speed to 20 mph and would not accelerate. The first incident occurred while I was driving on a 55 mph expressway, creating a major safety hazard. I had to maneuver to safety in high-speed traffic. The second incident occurred under similar conditions. The dealer has been unable to resolve the issue. I am filing this report to document the safety risk for investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
steering 4 complaints shown
I bought the car in March 2023 and took the car for maintenance of 5k at Acura dealership at north Orlando and after that the car came never the same. The car is making so much noise skewing and clicking noise every time you turn the streering wheel. The dealership said the noise is from nuts and bolt and they did change it and noise became more loud 2nd time they said it is the front break and they did change it and the noise still the same and more of clicking noise with every tire turns . I do have a video but I could not upload it. Then for 3rd time and car been sitting at dealership for a month now they said this noise is normal and happens with all Acura MDX models. The Loaner I have is an MDX that never makes any noise . The car was running perfectly fine before the maintenance. No
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point. The car began to cycle through errors that would not clear until the car's engine could be stopped and restarted: HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, LOW SPEED BRAKING SYSTEM PROBLEM, ELECTRICAL POWER STEERING SYSTEM PROBLEM STEERING ASSIST IS NOT AVAILABLE DO NOT DRIVE, AWD SYSTEM PROBLEM FRONT WHEELS MAY ONLY BE POWERED, BRAKE SYSTEM PR
When driving to town with family, drove over train tracks and all warning lights on dash came on and power steering was lost. I was going about 30 mpg and barely able to steer the vehicle to shoulder of road in a populated neighborhood. My wife and kids were really scared and i was glad this didn't happen in a much busier area. The warning lights were: Adaptive Cruise Control, parking brake, Lane keep assist, All Wheel Drive, electric power steering, collision mitigation, trailer stability assist, and low speed breaking. Reading multiple reports online [XXX] etc.), others have reported the same failure and issues with their 2022/2023 MDX, likely being caused by a faulty wheel speed sensor. If my wife was diving i would fear she would be unable to steer the vehicle to safety. i have not t
The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds and turning the steering wheel, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer was unable to determine the cause of the failure. The contact stated that the failure worsened, and the vehicle remained with the dealer for three weeks for an extensive diagnostic test. The contact stated that after three weeks the dealer was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
brakes 3 complaints shown
As slowing down to park in parking space, the automatic braking applies hard and throws you forward. All three times, the vehicle was just entering the parking space and automatically slammed on brakes causing all passengers to lunge forward and seat belt to apply hard, hurting passengers chest. This is a safety hazard as it could cause harm to the passengers and if it happens at higher speeds then could cause a rear end collision if someone is behind us when this happens. This has happened three times in the past month. We have also experienced the cruise control not working once because it though there was a car in front of us when there was not. I turned the cruise off then on and has worked properly since.
The interior breaking pad on the rear passenger side wheel is wearing faster than all other break pads. According to the dealership this is due to defective hold break caliper, a condition which they failed to identify and address this multiple times until a complete rear breaks job was required. As a result perfectly fine breaks have to be replaced because of a single fast wearing break pad. I am not sure if this condition can lead to any safety risks but right now there are significant repair costs being incurred.
The contact owns a 2023 Acura MDX. The contact stated that while driving and depressing the accelerator pedal, the pedal unintendedly travelled down to the floorboard, causing the vehicle to unintendedly accelerate. The contact stated that the vehicle exceeded 95 MPH while driving in a 25 MPH zone. The contact stated that the vehicle failed to stop while depressing the brake pedal and drove through a red traffic light. The vehicle was taken to the local dealer, where an Acura engineer flew in to examine the vehicle. The engineer determined that the driver's side floor mat was faulty, and the floor mat was replaced; however, the failure recurred on three separate occasions and lasted approximately 40 seconds. The vehicle was not repaired. The manufacturer was notified of the failure. The fa
powertrain 3 complaints shown
2023 ACURA MDX TYPE S. 28k miles. While merging onto highway, I sped up and at 25 mph, I heard a loud metal clunk from underneath the car. Car still drove and functioned as a two wheel drive instead of AWD. Went in for service and was told that the transmission and Power train Unit would need to be replaced and will be replaced under powertrain warranty by Acura.
Was driving arround corner and felt a shudder like I had run over something, the felt front tires loosing traction and car jerked into next lane. Took to dealer and they diagnosed a failure of output shaft from transmission to awd transfer case, currently at dealer getting transmission awd assembly replaced.
My 2023 MDX Type S is currently at Mungenast St Louis Acura. Transfer Case and Transmission are both being replaced at roughly 56,000 miles. I made a turn and heard a loud noise. Because I was under acceleration my car was hard to control when it happened. Scared me and immediately let off the gas.
electrical 2 complaints shown
-Alerts for all safety systems going offline appeared. Also said AWD is not working. Car would turn off with on push of ignition. -tailgate went haywire. When opening it just went up and down and halfway. Had to push it close Both issues went away, for now, after several restarts
The contact owns a 2023 Acura MDX. The contact stated that while driving 40 MPH, on a rough road, the "Brake" warning light illuminated, then several warning lights illuminated. In addition, the contact stated the vehicle went into LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the steering wheel failed to function as intended. The contact was able to pull into a parking lot. The vehicle was towed to the dealer, and was diagnosed that the wheel sensor had failed, and the calibration was not fully completed by the manufacturer. The vehicle was calibrated, and test driven with a 67-mile drive, and an unknown sensor was replaced. The contact picked up the vehicle and became aware that the "Lane Departure Warning / Drift Lane Assi
visibility 1 complaint shown
The windshield washer fluid pump is weak and half the time does not spray when needed and left me on the highway with a dirty smeared windshield nearly making it impossible to see while driving. I understand it’s a known issue and also a new pump and reservoir is on backorder after checking with dealer.. I believe it’s a poor design and a revision should be considered as this is a safety hazard. Thank you !!
suspension 1 complaint shown
The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds over a bumpy road surface or a pothole, there was an abnormal metallic sound coming from underneath the passenger’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where a technician informed the contact that the sound was common after 50,000 miles. The contact was later informed that the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but the assigned case manager failed to help. The failure mileage was approximately 50,000.