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ProblemsByVin Index / 2023-GMC-TERRAIN / COMPLAINTS
Full complaint record · NHTSA

2023 GMC Terrain owner complaints

38 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 9 complaints shown

10/05/2023 ODI #11548431.0

The problem with this car that continues is that when driving over 65 miles per hour/ more or less, the driver side door rattles and shakes. It rattle and it looks like if the door wants to detach. It only happens on the driver side, not the passenger side. I put my arm on the arm rest, and my arm shakes and that is not ok. I am concern and want to know what can be done about it. I do not feel comfortable driving when this happens and its a new car, it should not have this problem. The problem started right after I purchased the car and I already took it to service it and they said it was the tires not having enough air, but that's not the case, cause it still doing it. I need to take it to service it again Please advise what can be done about it and if they can find what the probl

08/15/2025 ODI #11680943.0

While driving the fuel pump failed and started spraying gas everywhere in the engine compartment.

08/14/2024 ODI #11608605.0

No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle

08/12/2024 ODI #11608035.0

When I bought the vehicle new from dealership, they told me that side blind zone alert was not available at that time due to a semiconductor shortage, but that it would be available and could be retrofitted after they were available. I noticed that the 2022 retrofit had been authorized, and I need to know when I will be able to get this option retrofitted on my vehicle. It has horrible blind spots, and I have to literally turn around completely to see if there is anyone in the blind spots which is very dangerous because I’m taking my eyes off the vehicles in front of me to see the blind spots. This is dangerous in city driving where you are going 70mph in 4-6 lane traffic, almost bumper to bumper. If someone hits the brakes while I’m checking blind spots, then that could cause a wreck. I h

07/09/2025 ODI #11672176.0

My GMC Terrain was stopped in traffic at a Red Light. When I stepped on the gas pedal to proceed, the SUV shut-down. Could not move SUV in Traffic. Called Police and SUV was towed. SUV towed to GMC Dealer. The K111 Fuel Module was causing the problem. GMC Dealer Repair Shop removed and replaced the K111 Fuel Module. They claimed SUV is OK. I don't trust this SUV any longer. I read of similar problems with 2022 GMC Terrain and the Fuel Module defect causing the SUV to shut down. This is a safety hazard to the Driver and other vehicles on the highway.

06/02/2026 ODI #11741516.0

I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.

05/18/2026 ODI #11738493.0

Vehicle stalled while driving and would not restart. Strong gasoline smell present and on ground. Third occurrence. Vehicle stalled while driving at on busy road (safety issue both times). Strong raw gas smell. Would not crank afterward. Dash powered normally with check engine light. Happened previously around 27k miles in September 2025. Occurred again May 9, 2026. Occurred again today l, May 18, 2026. Vehicles is being towed to dealership again for the 3rd time

05/14/2026 ODI #11737870.0

I was driving down the hwy and all of a sudden the car went into reduced power mode and the dealership is saying it’s a high pressure fuel pump which is not covered under the standard warranty My vehicle only has 46000 miles Fennigan GMC Rosenberg tx

05/08/2026 ODI #11736700.0

Car reduced speed and the smell of gas filled the car. Car shut off. Check engine light came on with reduced speed. This is the second time this has happened. Gas leaked onto ground from car. Car stalls immediately while driving and does not allow you to press the gas to keep moving. Almost hit from behind on Main Street.

fuel system 3 complaints shown

5 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
08/19/2025 12,825 mi ODI #11681669.0

The contact owns a 2023 GMC Terrain. The contact stated that while driving at approximately 5 MPH, and entering the roadway from the driveway, the vehicle stalled. The contact stated that there were no warning lights. The contact stated that the vehicle had lost electrical power. The contact was unable to restart the vehicle. The vehicle used a push-button gear shift PRNDL, and the contact was unable to set the vehicle into park(P) to restart the engine. The contact was able to restart the vehicle after several attempts and drove the vehicle to a dealer. The contact stated that on the drive to the dealer, the check engine warning light illuminated, but they kept driving. The vehicle was diagnosed, and it was determined that the fuel module had failed and needed to be replaced. The vehicle

08/05/2026 27,000 mi ODI #11754923.0

The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mil

05/29/2026 45,000 mi ODI #11740826.0

The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The failure reoccurred. The vehicle was towed back to the independent mechanic where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to th

powertrain 2 complaints shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/23/2024 ODI #11632219.0

My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else

08/05/2026 ODI #11755131.0

adaptive cruise disengaging alert on dash- no cars or weather conditions to induce this. loss of power and bucking on highway( near accident caused) catostostrophic sudden loss of power engine/transmission failure while mechanic driving resulting in car towed back to dealer. loss of power multiple times causing near accidents. sudden jolting at stop light causing car to propel forward requiered both feet on brake pedal to stop. 4 episodes of near collision 1st altert started 04/4/2024 adaptive cruise light on dash 14,700 miles on vehicle 5 episodes continued and now car is still at dealership for emissions failure, loss of power x 4 weeks. ALL PHOTOS OF DASH LIGHTS, REPAIR INVOICES AND VIDEO OF DASH AVAILABLE BUT I AM NOT ABLE TO UPLOAD ALL.

visibility 1 complaint shown

11/20/2024 6,912 mi ODI #11626382.0

The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.

electrical 1 complaint shown

5 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/07/2025 ODI #11698105.0

GMC Terrain with 12,564 total miles had experienced an engine failure. Under normal driving conditions, the car was sluggish and would not accelerate properly when pulling out into traffic or when getting on the freeway/interstate causing fear for driver safety and causing traffic slowdowns or congestion with a significantly increased risk of crash. While driving to work, the vehicle service engine light turned on and displayed "reduced engine power". Upon investigation the dealership found codes P0011, P0014, P0016, P0017, and quoted "Cylinder 4 intake rocker had fallen off and laying on head, found excessive debris and metal material around rocker 4, Found cylinder 2 intake rocker to be worn sideways. Found heavy damage to intake camshaft. Removed oil filter - found excessive metal in o

airbags 1 complaint shown

09/01/2026 ODI #11761445.0

Harness for the airbag gave out. Puts the passenger at risk. Confirmed by service members at Rodenroth Motors Inc. in Sault Ste Marie MI. Message said service "Restraint system". There was no official incident date. One day whenever somebody sat in the passenger side the warning would appear.

steering 1 complaint shown

07/16/2025 Crash ODI #11673998.0

My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.

engine 1 complaint shown

5 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
06/26/2025 41,000 mi ODI #11669569.0

The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

cruise control 1 complaint shown

05/26/2026 ODI #11740102.0

I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at normal speed. The check engine light remained on. I stopped at a Chevrolet dealer service center in Ft Stockton, TX, to have the vehicle looked at. They could find no error codes and could not duplicate the problem. I was sent on my way. This has happened multiple times while driving on roads in my area. Mostly while on the highway.

Showing 300 of 38 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/GMC/Terrain#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-09-18. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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