I am writing to formally file a complaint regarding a serious and ongoing issue with my vehicle that has placed my safety at risk and resulted in significant inconvenience and financial burden due to General Motors’ failure to honor my warranty in a timely manner. While driving on the highway, my vehicle suddenly began losing power and displayed flashing warning messages indicating that it would not shift into gear or out of gear and that power could be lost. This created an extremely dangerous driving situation and posed a serious safety risk to me and other motorists. I brought the vehicle in for warranty service, but General Motors was unable to honor the warranty repair in a timely manner. As a result, I was without my vehicle for several months while it sat undrivable on the dealers
2023 GMC Yukon XL owner complaints
183 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
powertrain 5 complaints shown
Engine oil level drops significantly well before the oil change interval. Vehicle consumes excessive oil without warning lights or leaks. Risk of engine damage or failure if oil level is not closely monitored. Condition discovered during normal use.
Vehicle has 56000 miles currently and at 47000 transmission had to be replaced due to defective valve body. At 56000 miles, motor was replaced due to broken lifter. The vehicle currently will not start.
While driving the vehicles went into limp mode with a transmission issue. Vehicle was towed to the dealership where I was informed the transmission body valve has failed. Vehicle has been out of service for 3 week so far, still not fixed.
On May 23, 2025, I purchased a 2023 GMC Yukon XL VIN: [XXX] from the GMC dealership. At the time of sale, I specifically asked about the active GM engine recall. They assured me the vehicle had been inspected and was unaffected. On October 30, 2025, the engine catastrophically failed on a highway while my family — including my two small children — were in the vehicle. This created a dangerous emergency situation as I had to avoid high-speed traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
engine 5 complaints shown
2023 Gmc Yukon XL SLT 5.3 Liter V8 engine As i was crusing on hiway my engine gave up lost of power knocking noise and check engine light appeared on dash it was a very serious matter when you are on hiway and engine fails on you ive gotte the car diagnosed it had known issue like the rest of GM trucks and suv Lifter failure/camshaft/push rods complete engine had to be either replace or professional rebuilt. This vehicle brand new is almost $100k vehicle which shouldnt have had this issue under 2 years of ownership and paying out of my own pocket. I urge NHTSA to take this matter in to consideration and have the GM 5.3 liter V8 engine under recall just like they have with the 6.2 liter V8 engine they have the same problem with the lifters, camshaft,pushrod failure. Thank you
Engine failure at 38k miles No service lights on dash. GM says 4 months to get replacement motor with very little help on getting rental car
While traveling on the interstate my vehicle shuttered and lost power we went to a friend’s neighborhood and the vehicle stalled when we pulled in no lights had come on until then and a knock had started. With no where to pull over I finally got the vehicle started and drove it straight to our friends house and left in on the side of the street. I had to take there vehicle home and called ONSTAR to tow it to the dealership. I have to pay for the over mileage because I was out of town when it happened.
The vehicle has experienced numerous losses of power, it has nearly stalled during normal operation, there is a horrible knocking noise coming from the engine. I have had the vehicle into the dealership who state they are unable to recreate the issue, and since the vehicle has been turned off the recorder shows noting either. They have performed an inspection and changed the oil, but the vehicle still has the issue. It knocks and shudders like it's cold, it comes very close to stalling and then seems to recover, this has happend twice while making left hand turns, it has completly lost power even while depressing the gas, but again they indicate they can't recreate it, so there is nothing they can do. I am scared for my safety, and that of the child I drive daily. There have been several i
The vehicle underwent a recall inspection on September 8, but on October 2, the vehicle still experienced a serious engine failure. The vehicle was undrivable, and the dealer inspected it and opened a TCA case. However, General Motors stated that it had passed the recall test and was not covered under special warranty, and asked me to pay $5,000 for vehicle repairs. I believe this is an engine malfunction related to the recall, and the manufacturer should replace the engine for me free of charge and refund my 5,000 .
electrical 3 complaints shown
Details of the Issue: Vehicle Model: 2023 GMC Yukon Problem Description: The battery has drained completely on three separate occasions, leaving the vehicle unable to start and in cold weather areas safety is a concern. This occurs even when all lights and accessories are turned off, and the vehicle is parked for a reasonable period of time. The vehicle has been brought to the shop three times to address this issue. During one of these visits, a module failure was identified and repaired. However, the issue has occurred again since that repair, indicating that either the original repair did not fully resolve the problem or there may be additional underlying causes. Frequency: The issue has occurred three times to date, most recently on [insert date of the most recent incident]. Service Hi
Classic Buick GMC (Classic Elite Buick GMC – Katy) Filed by: [XXX] [XXX] [XXX] Phone: [XXX] Email: [XXX] Date: November 23, 2025 Texas Attorney General – Consumer Protection Division RE: SUMMARY COMPLAINT – Vehicle Misrepresentation, Unauthorized Charges, Financing Fraud & Warranty Violations Dear Attorney General, I am filing this complaint against Classic Buick GMC (Classic Elite Buick GMC) located at [XXX] , for multiple violations of Texas consumer-protection laws during the sale and follow-up service of a vehicle I purchased in March 2024. Summary of Violations 1. Misrepresentation of Vehicle Model Year I was sold a 2023 GMC Yukon Denali that the dealership falsely represented as a brand-new 2024 model, including on the key-tag. This violates Texas Occupations Code §2301.
My telecommunications module is no longer working for OnStar, which means I can no longer call if something happened. The Wi-Fi is not working. The vehicle thing is on recall and now my check engine light is on.
brakes 2 complaints shown
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving 75 MPH coming to an intersection and attempting to apply the brakes, the vehicle failed to stop as needed. The message brake system failure and speed limited to 62 MPH were displayed on the instrument panel. The vehicle continued and drove through the intersection. The parking brake failed to stop the vehicle. The vehicle ended up stopping in a ditch and was towed to the dealer to be diagnosed. The contact was informed that the battery terminal had detached, causing 20 different modules to fail. The battery cable was tightened. The manufacturer was made aware of the failure and opened a case for a possible buyback. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving approximately 25 MPH and depressing the brake pedal, the vehicle failed to respond. Several unknown warning lights were illuminated, and the message "You Have no Brakes - Do Not Drive Over 40 MPH" was displayed. The contact allowed the vehicle to roll to a stop. The contact turned off and restarted the vehicle, but the failure persisted. The contact parked the vehicle. The contact stated that the failure had not caused an accident because the contact was driving early in the morning and there was less traffic on the road. The contact stated that her husband started the vehicle later in the day, and the warning lights were off. The vehicle was driven to the dealer to be diagnosed. The dealer diagnosed the vehicle an
visibility 2 complaints shown
While driving through rain on a long car trip, the wipers suddenly became completely inoperable. We could not see and were on a highway causing a serious safety issue. We had to drive very carefully off the next exit ramp. Tried turning on and off the car, no luck. Tried toggling the rain sense on the display and finally wipers came back on. About 20 miles down the road the same thing happened. Wipers became inoperable. We had to exit highway 4 times to try to wait and toggle for wipers to come back on. Immediately had it checked my a mechanic at our destination and he could find no cause for the incident. Our best guess is there is some computer glitch that needs to be fixed and I predict there will be a recall. Hopefully not before a disaster.
This has occurred multiple times but while driving in the rain the wipers will stop on the middle of the swipe for a couple seconds and then start moving again. It is terrifying since a few seconds of zero visibility when it is raining with no wipers could cause me to run off the road or run into oncoming traffic.
other 1 complaint shown
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
steering 1 complaint shown
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.