This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
full bulletin at NHTSA ↗2023 Hyundai Ioniq 5 electrical problems
moderate 215 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Electrical accounts for 57% of every owner complaint on file for this vehicle — the dominant problem area across 9 categories tracked.
Owners have filed 215 electrical complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in Technical Service Bulletin (TSB) 26-BE-010H to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement. Please note that any vehicles under 15 years/180,000 miles are covered by this TSB, even if vehicle is within High Voltage Warr
full bulletin at NHTSA ↗Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
full bulletin at NHTSA ↗Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in this bulletin to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement.
full bulletin at NHTSA ↗This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The 2023 Ioniq 5 electrical system is plagued by ICCU failures that strike without warning. Owners hear a pop, see a dashboard alert to check the electrical system, and within minutes the car loses all power or drops to a limp-mode crawl at 10–25 mph. This has happened to owners at 45–70 mph on busy highways and interstates, forcing dangerous maneuvers across traffic lanes or onto shoulders with no hazard lights. One owner was stuck mid-intersection unable to accelerate. Many report hazard lights won't even activate during failure, compounding the danger.
The core problem: Hyundai issued a December 2024 recall (24V-868) that updates ICCU software only. Owners have completed this recall and still experienced identical ICCU failure days or weeks later. One owner's ICCU was even replaced in November 2024 but failed again two months later. Dealerships confirm the pattern—one tech told an owner other Ioniq 5s are in the lot with the same issue.
Secondary failures compound the mess: the 12V auxiliary battery depletes because the faulty ICCU stops charging it, stranding owners completely. Charging port overheating forces owners to throttle current below Hyundai spec, doubling charge times. Water intrusion into unprotected connectors under the seat triggers $11,000 repair bills.
Parts shortages are severe. Owners wait 19–48+ days for ICCU replacements; some dealers have no ETA. One owner waited two weeks without even a loaner. Hyundai's customer service frequently provides no timely answers, and some owners spent thousands on out-of-pocket rental cars while the vehicle sat diagnostics-pending at the dealer.
Same Hyundai Ioniq 5 electrical reports on nearby years: 2022 · 2024 · 2025
Failure modes owners describe
ICCU (Integrated Charging Control Unit) Failure with 12V Battery Depletion
The ICCU fails suddenly, cutting off charging to the 12-volt battery. This leaves owners stranded with no power—no headlights, hazard lights, door locks, or propulsion. Owners report the failure often happens without prior warning and sometimes while driving at highway speeds. Multiple owners have experienced the same ICCU failure twice or more, even after dealer repair or recall software updates.
When: Mileage varies widely; some at under 10,000 miles. Failures occur while driving (frequently at 45+ mph), while parked, during charging attempts, or shortly after recall service.
Symptoms owners cite: Sudden 'pop' noise from vehicle; Dashboard warning: 'Check Electrical Vehicle System' or 'Check Electric Vehicle System'; Dashboard warning: 'Stop Vehicle and Check Power Supply' (red battery icon); Power limited/limp mode (vehicle reduced to 10–25 mph); Vehicle stalls or becomes completely unresponsive; 12V battery completely dead; no electrical systems respond; Unable to restart vehicle or unlock doors; Hazard lights will not activate
Codes mentioned: P1AA700 (high-voltage battery system fault)
Repairs/costs cited: ICCU replacement; parts frequently on backorder with waits of weeks to months. One owner reported $3,000 ICCU replacement cost. Some dealers replaced the part; others only performed software updates that failed to prevent recurrence.
Recalls/TSBs owners mention: NHTSA Recall 24V-868 (December 20, 2024, Hyundai Recall 272) issued for ICCU software update. Recall 24V204000 (Electrical System) also noted. Hyundai issued Technical Service Bulletin 23-EV-003H for charging inlet overheat. Hyundai has not issued a hardware recall (replacement) for 2023 models; software update alone does not prevent repeated failures. 2025 model year reportedly received new ICCU hardware.
Charging Port Overheating / AC Inlet Temperature Overheat
The AC charging inlet port overheats during level 2 home charging, causing the vehicle to abort charging or severely throttle charge current. Owners report temperatures reaching 226–241°F, well above safe levels. Multiple owners note the vehicle operates below manufacturer specifications after overheating begins. One owner reported the fault may damage external charging equipment.
When: During summer months or warm ambient temperatures (75–86°F garage); occurs 20–40 minutes into charging session.
Symptoms owners cite: Charging aborts prematurely; Charging current drops from manufacturer spec (48A) to 40A or lower; Charging times double or triple; Port temperature escalates to 226–241°F; Vehicle displays 'charging unsuccessful' message at multiple charger types; External charging equipment (level 2 chargers) lost power or stopped functioning after vehicle plugged in
Repairs/costs cited: Hyundai issued Technical Service Bulletin 23-EV-003H (software update only). Update restricts charging current to keep port temperature within limits but does not replace failing component; charging times remain extended. One owner states cost of replacement parts unknown but needed; no replacement offered under warranty yet.
Recalls/TSBs owners mention: Technical Service Bulletin 23-EV-003H issued. Hyundai has not recalled or replaced the charging inlet; only a software workaround (current restriction) is offered.
12V Battery Premature Depletion / Failure to Hold Charge
The 12-volt auxiliary battery drains completely or fails to hold a charge despite being recently replaced or new. This leaves the vehicle unable to start or respond to any electrical input. Some owners report the battery was replaced once but failed again within months or a year. The ICCU is suspected as the root cause (not charging the 12V battery), but some dealers attribute it solely to battery defect.
When: First occurrence: often within first year or under 10,000 miles. Subsequent occurrences: within 6–12 months after battery replacement or dealer service.
Symptoms owners cite: Orange 12V battery warning light comes on repeatedly; Battery will not hold charge even after replacement; Vehicle will not start; No interior or dashboard lights; Vehicle becomes completely unresponsive ('bricked'); 12V battery found completely dead after overnight charging or short parking period
Repairs/costs cited: Battery replacement (typically $100–300). However, replacement does not resolve recurrence if root cause is ICCU failure. One owner reported annual 12V battery replacement may be required to avoid safety risk.
Recalls/TSBs owners mention: Hyundai NHTSA Recall 24V-868 (ICCU software update) intended to address this but has not resolved repeated failures. Some dealers advised owners to 'ignore' the orange light and continue driving, despite the potential safety risk.
Complete Electrical System Failure While Parked
Vehicle loses all electrical power while parked, leaving occupants unable to unlock doors or exit. No warning precedes the event. The high-voltage battery may be charged, but the 12V system is completely dead, rendering door locks, window controls, and all actuators inoperable. There is no mechanical override or emergency egress mechanism.
When: While parked in driveway or garage; no warning.
Symptoms owners cite: Vehicle becomes completely unresponsive while parked; Passenger-side and rear doors cannot be opened (electronically locked, no mechanical release); Interior lights off; all screens dark or blank; No button response (hazard, trunk, door locks); Charging port door cannot be closed; Only front driver door (if unlocked prior) can be opened manually; Blinking LED pattern on charging port (one long flash, eight short flashes) observed
Repairs/costs cited: 12V battery replacement diagnosed and completed at dealership. Root cause (ICCU) not replaced in some cases.
Recalls/TSBs owners mention: None noted. Service rep acknowledged other similar occurrences and stated there has been no permanent resolution or acknowledgment of the design risk.
Sudden Power Loss / Limp Mode While Driving (High-Speed Highways)
Vehicle loses propulsion or enters severe limp mode (10–25 mph max) without warning while driving at highway speeds (45–70 mph). Owners must navigate across multiple lanes of traffic or pull onto shoulder in dangerous conditions. Hazard lights may or may not function. Vehicle may continue to lose power gradually and eventually stall completely, leaving owner stranded mid-intersection or on shoulder.
When: While actively driving; often occurs 1–5 minutes after trip begins. One owner reported failure 3 weeks into ownership; others at various mileage.
Symptoms owners cite: Sudden loss of acceleration; pedal becomes unresponsive; Vehicle decelerates rapidly despite applying throttle; 'Pop' sound from rear of vehicle (often precedes failure); Dashboard warning: 'Check Electrical Vehicle System'; Power-limited/turtle-mode warning limiting speed to 10–25 mph; Vehicle gradually loses power over 5–20 minutes; Complete loss of propulsion and electrical systems (no hazard lights, steering assist may be impaired); Vehicle stalls in middle of roadway or intersection
Repairs/costs cited: ICCU replacement required; high-voltage fuse may also be faulty. Parts backorder typical; repair timelines 19–48+ days reported.
Recalls/TSBs owners mention: NHTSA Recall 24V-868 (software update) and 24V204000 both issued but have not prevented failures. One owner noted their VIN was not on recall list despite experiencing identical failure to recalled vehicles.
Charging System Failure / Unable to Charge
Vehicle refuses to charge at home level 2 charger or DC fast charger. Vehicle displays 'charging unsuccessful' message. In some cases, the fault appears to damage the external charging equipment (charger loses power or stops functioning). Vehicle can only charge (or charge poorly) at specific charger types. One owner could only charge via DC fast charger, not home level 2, making home charging impossible.
When: After a few days/weeks of ownership or after months of normal use. One case reported overheating within first week of ownership.
Symptoms owners cite: Dashboard displays 'charging unsuccessful' or 'charging alarm' message; 'Electric Vehicle Charge Alarm was processed' message; Vehicle will not accept charge from level 2 home charger; Vehicle will not accept charge from DC fast charger; External charging equipment loses power or becomes inoperable after vehicle plugged in; Only certain charger types (or only DC fast chargers) will work
Repairs/costs cited: ICCU replacement diagnosed as needed. Chargers may also require replacement if damaged by vehicle fault.
Recalls/TSBs owners mention: Technical Service Bulletin 23-EV-003H (software update) issued for overheat-related charging issues but does not address outright charging failure. ICCU replacement required in some cases.
Water Intrusion / Electrical Short from Spill
Water spill in vehicle interior (e.g., water bottle from back seat) contacts critical electrical connectors under driver seat, causing immediate electrical system faults and inability to control vehicle systems. This reveals poor placement and lack of protection of vital electrical connectors.
When: Immediately after water contact with connectors; vehicle systems begin failing shortly after spill occurs.
Symptoms owners cite: Vehicle systems begin reporting failures after water spill; Critical electrical connectors show corrosion and short-circuit damage; Turn signals stop working; Vehicle cannot be turned off; Multiple electrical systems become inoperable
Repairs/costs cited: Dealer estimated $11,000+ to replace driver seat and floor wiring harnesses. Not covered under manufacturer warranty.
Recalls/TSBs owners mention: None noted; treated as non-warranty customer responsibility.
Brake System Electrical Failure / Brake Unresponsiveness
During driving, brakes become unresponsive for approximately 30 seconds despite repeated pedal application. Brakes resume working after delay. Coincides with electrical system warnings (collision avoidance, radar). This occurred in rain/wet conditions on highway.
When: While driving in heavy rain on interstate.
Symptoms owners cite: Brake pedal unresponsive for ~30 seconds; Collision avoidance warning message (radar not working); Dashboard warning messages intermittent even after brakes resume; Steering remains responsive during brake failure
Repairs/costs cited: Not explicitly stated; owner reports vehicle was at dealership for investigation.
Recalls/TSBs owners mention: Factory rep inspected; report not provided to owner. Dealership initially claimed 'no problems found' after vehicle was out of service 30+ days.
Recall Service (Software Update) Failure to Prevent ICCU Failure
Vehicle completes NHTSA recall service (software update to ICCU or VCU) but ICCU fails within days or weeks. Software-only fix does not prevent hardware failure. Multiple owners report identical ICCU failure recurrence despite prior recall completion. One owner's ICCU was replaced in November 2024 but failed again in January 2026.
When: Days to weeks after recall service completion; one case reported failure within 1–2 minutes of leaving dealership after recall service.
Symptoms owners cite: Same symptoms as ICCU failure (power loss, 'Check Electrical Vehicle System' warning); Occurs despite prior recall compliance; Sometimes occurs immediately after recall service visit
Repairs/costs cited: ICCU hardware replacement required, which is not part of the recall remedy for 2023 models. Replacement parts frequently on backorder.
Recalls/TSBs owners mention: NHTSA Recall 24V-868 (December 2024) issued software update only; hardware replacement not mandated for 2023 model year. Recall 24V204000 also issued. One owner notes the recall was supposed to replace the ICCU per Consumer Reports but their service manager said 'if it's OK they don't just replace it' despite it being a known issue.
Synthesized from 215 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 13 most recent
ICCU failed causing car to be unable to be charged. If driven any further it would have eventually stopped working.
I purchesed the Hyundai ionic 5 2023 from hyandai dealer ship. It had 42 k miles. The car ran good. So I got it. They promised me before the I bought they would charge it up free. When I signed the paper they said they couldn't charge it for me. I drove 5 miles the original battery died. I almost got to accudent only 5 miles away. I figured it was original battery. I change battery. I get tow…
While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died. Everything was electrically dead. I couldn't even turn on the hazard lights or lock or unlock the car. I took a video of the…
I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a “check electric vehicle system” warning on my dash, followed by an audible alarm and a new “stop vehicle and check power supply” warning on the dash. I decided to have the vehicle towed to my local Hyundai dealer.
I was driving the car 70 miles per hour in a highway. Car suddenly stopped and only go 5 mph. I was lucky no car behind me. If not I could be death today. I brought it to service and ICCU unit failed which is happened almost all Hyundai IONIQ 5. They replaced it with same ICCU and it will happen again. I think they want me to make an accident next time. This car is not safe to drive with this…
We were driving our vehicle in a parking lot while on vacation and we got an error message “check electric vehicle system”. It then displayed the error message “stop safely and check power supply”. Four months ago, we had the same problem and had our 12 volt battery replaced and our ICCU updated. Our vehicle lost power while we were driving. We were able to drive the car safely to a hotel. But…
Got "check electric vehicle system" warning message when backing into my parking space. Later, when I turned car on to leave, it went into limp mode in the parking lot. Had car towed to Lithia Hyundai of Reno. ICCU failure was determined.
My vehicle has experienced three separate failures of the Integrated Charging Control Unit (ICCU) and two separate 12-volt battery failures. All manufacturer recalls related to the ICCU have been completed. Each of these five events required towing and resulted in either an inability to start the vehicle, or a sudden loss of power while driving, including limp mode. During multiple events, the…
Intermittent Electrical / Brake failure . Put vehicle in reverse . Brakes failed to stop vehicle . Vehicle has had electrical issues before . Waring lights came on for steering and tire pressure in the past . Recall then came from Hyundai for the ICCU .45 minutes before the collision, the front collision warning came on when I was stopped at an intersection with no one in front of me . I…
This model has known issue. As I found after it occurred to my brand new IONIQ 5 . It has only 320mi. It had 87% battery and all of sudden it stop on road. No power on dashboard. After taking to service station they found “ "Inspected and found code P1A9096- DC/ DC converter input voltage sensor fail. Referenced campaign 997 for concern. With code present, per TSB, replace ICCU and fuse." This…
Common questions
How serious is the electrical problem on the 2023 Hyundai Ioniq 5?
It's a documented issue but not catastrophic. 215 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Based on the 215 complaints filed, electrical issues most often appear around 21,390 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.