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ProblemsByVinFile / 2023-HYUNDAI-IONIQ-5NHTSA data synced 1 day ago
Hyundai
2023 Hyundai Ioniq 5 problems
The 2023 Hyundai Ioniq 5 has 383 NHTSA owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2023 Hyundai Ioniq 5 has 383 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 218 complaints, typically surfacing around 25,048 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
4
Severe
0
Moderate
Should you avoid this 2023 Ioniq 5?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 6.4/10 — around the segment average
4 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★5/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Hyundai Ioniq 5 SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2023 Hyundai Ioniq 5? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 218 owner reports
· tends to show around 25,048 mi · ~$850 to fix
powertrain — 71 owner reports
· ~$2,500 to fix
brakes — 9 owner reports
· ~$450 to fix
cruise control — 8 owner reports
· ~$600 to fix
⚠ The one to take seriously: brakes is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.4/10 model. The priciest documented failure is
powertrain (~$2,500) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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I purchesed the Hyundai ionic 5 2023 from hyandai dealer ship. It had 42 k miles. The car ran good. So I got it. They promised me before the I bought they would charge it up free. When I signed the paper they said they couldn't charge it for me. I drove 5 miles the original…
While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died.…
I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a “check electric vehicle system” warning on my dash, followed by an audible alarm and a new “stop vehicle and check power…
Had a problem with your 2023 Hyundai Ioniq 5?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles
A fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles
A loss of drive power increases the risk of a crash.
Fix: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles
A loss of drive power increases the risk of a crash.
Fix: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
It's got known weak points. With a reliability score of 6.4 out of 10 based on 383 owner complaints filed with NHTSA, the 2023 Hyundai Ioniq 5 has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2023 Hyundai Ioniq 5?
The 2023 Hyundai Ioniq 5 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.4/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2023 Hyundai Ioniq 5?
Inspect the electrical first — it's the most-reported issue on this model, with 218 owner complaints filed. Typical failure occurs around 25,048 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2023 Hyundai Ioniq 5 a good used car to buy?
It scores 6.4 out of 10 on our NHTSA-based read of 383 owner complaints. The main thing to watch is electrical. Typical failure occurs around 25,048 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2023 Hyundai Ioniq 5?
Based on NHTSA records, the most-reported issue is electrical, with 218 complaints filed. Typical failure occurs around 25,048 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 25,048 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Hyundai Ioniq 5 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2023 Hyundai Ioniq 5?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 383 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Hyundai/Ioniq 5.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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