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1 safety recall. 74 owner complaints. We mapped every trouble spot before you sign the papers.
Solid reliability overall. Common issues are concentrated in a few systems.
This is my 2nd complaint re: the same issue. Loss of power during driving. Unable to accelerate. I need to pull over shut off the engine and turn it back on.
Joined a Santa Cruz Owners blog immediately after purchase. This safety defect involves BOTH the 2022 and 2023 - ALL models. The front grill (especially the lower section) has no mesh and the openings are too big. Road debris entering this area can disable the Engine Cooling…
11/14, 2023 Drove about 2-3 miles when all warning lights on the dash came on like a Christmas tree. I was coming to a 4 way stop, both roads were 55 mph speed limits. There was a car behind me and another coming to a stop from the left. I wanted to get across the intersection…
Transmission failed to transfer adequate power to the wheels when the accelerator was pressed from a full stop at the entry point of an intersection. This led to the the vehicle slowly entering the intersection for 2 feet over w seconds. Transmission then transferred full power…
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A detached roof molding could become a road hazard, increasing the risk of a crash.
Mostly yes. With a reliability score of 7.8 out of 10 based on 74 owner complaints filed with NHTSA, the 2023 Hyundai Santa Cruz is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Based on NHTSA records, the most-reported issue is powertrain, with 25 complaints filed. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 74 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.