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ProblemsByVinFile / 2025-HYUNDAI-SANTA-CRUZNHTSA data synced 1 day ago
Hyundai
2025 Hyundai Santa Cruz problems
Light NHTSA footprint — 17 owner complaints and 3 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2025 Hyundai Santa Cruz has 17 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2025 Santa Cruz?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 8.0/10 — above the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2025 Hyundai Santa Cruz PU/CC AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2025 Santa Cruz· brakesCrash
This is an ongoing safety issue with a 2025 Hyundai Santa Cruz Limited. The forward collision-avoidance system activates frequently and without cause during normal driving. The system will engage when another vehicle is simply turning, merging, or slowing down at a traffic…
The contact owned a 2025 Hyundai Santa Cruz. The contact stated that while fueling the vehicle, the fuel gauge became inoperable. The contact stated that the fuel gauge displayed a full tank while driving, regardless of the actual fuel level. The vehicle was taken to the dealer,…
The contact owns a 2025 Hyundai Santa Cruz. The contact stated that while driving at various speeds at night on several occasions, the headlights were dim and created a shadow across the roadway. The vehicle was taken to a dealer on multiple occasions. The dealer was initially…
The contact owned a 2025 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, a loud popping noise was suddenly heard coming from the engine compartment with no warning lights illuminated. The contact stated that immediately following the failure,…
Had a problem with your 2025 Hyundai Santa Cruz?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles
Unexpected braking increases the risk of a crash.
Fix: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles
Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.
Fix: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289 and 029G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles
A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
Fix: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.
Common questions
Is the 2025 Hyundai Santa Cruz reliable?
Mostly yes. With a reliability score of 8.0 out of 10 based on 17 owner complaints filed with NHTSA, the 2025 Hyundai Santa Cruz is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2025 Hyundai Santa Cruz?
The 2025 Hyundai Santa Cruz is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 8.0/10 — above the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2025 Hyundai Santa Cruz?
There isn't enough NHTSA complaint data on the 2025 Hyundai Santa Cruz to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.
Is the 2025 Hyundai Santa Cruz a good used car to buy?
It scores 8.0 out of 10 on our NHTSA-based read of 17 owner complaints. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2025 Hyundai Santa Cruz?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Hyundai Santa Cruz has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2025 Hyundai Santa Cruz?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 17 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2025/Hyundai/Santa Cruz.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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