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severe 10 complaints filed with NHTSA · avg repair $1,500
A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
Passenger side sliding door periodically gets stuck trying to open or close. My 3 year olds finger got stuck in the closed position of the sliding door and we could not get the door open immediately because of the faulty door periodically getting stuck.
The power sliding door does not reverse when an object is in its path. The door closed on my sons body. He was okay we were able to pull the handle to make it open again but it did not stop on its own. Another instance the door did not stop closing when a toy went into the door. The door just crunched the toy and shut while beeping.
After working out at my gym, my daughters and I were driving on a side street near at around 35MPH. With no warning, a large POP happened and our passenger sliding door window shattered. Thankfully, nothing but a scratch happened to my [XXX] that was in her car seat closest to the window that shattered. I called our local KIA dealership and my insurance agent and both mentioned that it could be be…
Daughter presses the button on the inside of the van. She didn't move her hand soon enough out of the way for the door to close. The door closed on her hand, she had to press the button open from the door closing on her thumb. She came balling her eyes out to me. Her thumb swelled 3 x's as big. The sensor should be way more sensitive like a garage door opener.
It's a meaningful issue. 10 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover body issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.