Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2023-KIA-NIRO / COMPLAINTS
Full complaint record · NHTSA

2023 Kia Niro owner complaints

40 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 7 complaints shown

12/17/2023 ODI #11560522.0

The car has an issue where the Apple CarPlay system randomly disconnects. I have brought this to the dealership multiple times and they have not been able to fix it. This is a safety hazard because each time the system disconnects and then reconnects, the driver needs to restart the apps that are running at the time which causes a distraction while driving. I have recorded this and also researched this online and it appears to be a very common issue with the Kia systems. In the recording you can see that there is one time where while resetting the system, I had a near crash because the car in front of me stopped unexpectedly. The dealership has already replaced the USB port and the car's head unit and the problem persists. The problem is also repeated with multiple phones (one that is

11/20/2024 Crash ODI #11626489.0

My wife was in an accident on [XXX] around [XXX] at the intersection of [XXX] . She had exchanged safety information with the person whose vehicle had stalled. She went to shut off the car upon exchanging the information and after pressing the ignition button the vehicle began to roll. She was outside of the vehicle when she had pressed the ignition button. She tried physically to stop the vehicle, trippped and was dragged until the vehicle came to a stop after running over her leg and hitting a tree. The vehicle had recall items addressed on October 2 or 3rd. She was trying to stop the vehicle from rolling as she knew that school was letting out and a school bus would be coming on the road she was at. I contacted the dealer about it and they stated that they had never heard of this h

10/13/2023 ODI #11549802.0

I backed out of my drive and began to go forward. Five times in my 2023 Kia Niro HEV within one block the dashboard began to flash red, beeping sounds were emitted, and then the brakes slammed rapidly bringing the car to a stop. My attempts to accelerate were futile until the car let me accelerate about 5 -10 seconds later.. There was absolutely nothing in front of me or to the sides of me or anything coming towards me. This was entirely phantom braking. In four of these phantom forward collision avoidance ( FCA) instances there was nothing in back of me. However, the fifth episode involved a car that was in back of me and nearly rear ended me with the sudden illogical stop caused by the phantom braking. I had the car towed to the dealership. The car dealer did not find any log of t

09/15/2025 ODI #11687304.0

Driving VA Interstate 64. Traveling right side travel lane approximately 70 mph. Had ADAS engaged. Car entering highway, moved to center travel lane to pass. As I approached entering highway car, suddenly, my car stalled, engine off and I was stopped in center travel lane. Able to start car by putting transmission in park and pressing start button. Called KIA Car Care Center - They have no record of this type situation occurring throughout country. Took car to dealer. Their Technology Service Rep checked whole system and found no problems including memory bank listing the stall/stoppage incident. I will go to dealer and ask for their report. 2nd incident. Happened within first month or ownership 10/23. I dismissed incident as something I must have done due to my lack of fami

08/07/2023 ODI #11536892.0

Forward Collision System: When stopped or at low speeds, the vehicle’s forward collision warning will activate for short intervals (roughly 1-2 seconds) randomly. Hybrid Battery: The vehicle won’t go below 50% battery on the hybrid battery and the engine unnecessarily turns on to charge back to 90% when hitting 50% rather the exercising a wider range on the battery such as 20-80%

08/01/2024 ODI #11605984.0

The air-conditioning compressor failed internally sending debris into the condenser. I have read Kia owners online forums and this is a known problem to Kia, but they have not issued a recall. See: [XXX] I was at the Dealer today and saw another Niro EV with the same AC not working problem. I have attached a picture. My car was repaired under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

07/09/2026 ODI #11749268.0

There's a problem with the horn in my car. Either the high or low. The problem is intermittent and the horn will fail and it is not available in emergency situations. I brought this to the dealership and made them aware but they refuse to take this seriously and two adequately evaluate the car. They blew the horn and said it was working. It was not working and I said it was intermittent and they said well we could not find any problem. There were no warning lights. Nothing else. The horn is just intermittently failing.

electrical 7 complaints shown

10 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/04/2025 ODI #11702976.0

The contact owns a 2023 Kia Niro. The contact stated that the vehicle had been "Hacked" by a stalker. While driving, the vehicle was controlled by the hacker to randomly steer to the right. Additionally, the contact stated that the hacker caused several features on the instrument panel to become disabled. No additional information was available. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 45.

11/29/2025 ODI #11702025.0

USB connectivity is intermittent. This involves using the USB A connection in the center console as a port for stored media (music files) on a USB drive and Android Auto. The connection will connect and disconnect randomly regardless of the car being stationary or moving. The intermittent connectivity occurs regardless for all USB cables or thumb drives that I have tried. The vehicle is available for inspection. This presents a safety hazard due to the loss of connectivity for Android Auto while driving and the resultant sudden increase in driver distraction that is generated. Multiple steps and layers of infotainment screen navigation can be required to get to a workaround for music or navigation. The problem has been explained to the dealer service center multiple times but they are

10/18/2023 ODI #11550666.0

I was 3 1/2 weeks into a four year lease driving this brand new car and it stopped completely in the middle of the road flashing a HYBRID SYSTEM FAILURE warning. I nearly died. It would not move nor turn off. Had to be in the shop for 2 weeks. I don’t feel safe in this car and I want out of this lease asap. Kia is not willing to work with me on this

10/16/2023 ODI #11550258.0

The contact owns a 2023 Kia Niro. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost significant motive power and was unable to accelerate above 43 MPH. The contact was able to pull to the shoulder of the roadway, where the vehicle briefly returned to normal functionality, but the failure reoccurred. The EPS, stability control, impending collision, Lane Keep Assist, engine oil pressure, check engine, and catch-all warning lights were illuminated. The vehicle was taken to an independent mechanic, who confirmed the warning lights were illuminated but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 600.

08/29/2025 ODI #11684015.0

On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well aware as I’ve had multiple communications with them.

07/31/2023 ODI #11535500.0

1st noticed when parking car, beeping from control panel as if touchscreen buttons were being pressed when they were not. Day or 2 later, AC and/or heat started coming on randomly, would not turn off, all touchscreen buttons illuminating as if pressed. Dealership found crack in screen. No knowledge or memory of any impact to cause damage. Dealership refused warranty coverage. Controls unusable and screen is glass, so there is now broken glass all around controls. Crack spread and expanded during normal driving conditions over next week. Control panel affects multiple other screens that should display information needed while driving. Problem mostly stopped after crack expanded more after I hit a pothole. Started again recently. Glass is badly cracked and has gotten worse with temperature c

07/18/2025 Crash ODI #11674651.0

I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to bruised ribs, but it has been very painful and limiting. The vehicle was towed to a repair shop where it was pronounced a total loss. I received a settlement check from my insurance company, but I am out-of-pocket for the deductible, costs relating to getting a new vehicle, and of course the pain and suffering. I was told there was an event data recorder (EDR) on the vehicle, and my insurance adj

powertrain 4 complaints shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/18/2025 ODI #11700222.0

My car has clunking noises coming from the front left suspension, they occur more often and getting louder. After doing some research online, I found that the symptoms are similar to the NHTSA recall number 24V-057. Unfortunately, the NHTSA recall didn't include Niro plug-in hybrid manufactured in year 2023, only Niro EV. I took it to the service center nearby. They said it's the strut, so what they will do is to dismantle it and put more lubrication when I return again to perform a strut "maintenance". If there are still noises, then they will order a new replacement strut. However, from what I read online, it's actually the driveshaft that causes the problem, hence the recall 24V-057. Please investigate into Kia Niro 2023 plug-in hybrid vehicles having the same problems and issue new re

11/05/2025 ODI #11697775.0

I am experiencing the same issues as the individual who documented incident #11685147. When I turn the shifter to drive and let my foot off the brake, with auto-hold on, the will still roll backwards, even on flat ground, and not respond to me pushing the gas pedal. I have to put the vehicle back into park, and try again. Oftentimes I have to shut the vehicle completely off to be able to get the vehicle to respond to me shifting it to drive and accelerating forward. This occurs multiple times, but I have dated the incident to be the approximate time when this issue started.

08/20/2024 ODI #11609747.0

Car makes "clicking noises" when accelerating or braking that appears coming from engine bay or front wheels. Other users reported similar issue on consumer forum: [XXX] ) Car dealership does not have availability to diagnose the issue until next month. Car currently has 55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

07/15/2024 ODI #11602434.0

Engine light indicating error code P040100. Dealership noted excessive buildup in emission tube, cooler plugged and needs replaced, EGR valve needs replaced. Car has less than 35k miles.

airbags 2 complaints shown

4 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
09/08/2023 Crash ODI #11543321.0

I was in a very light two-car collision on 08-09-2023. Both cars had little to no damages, just very minute scratches that are very hard to see. But two of the airbags on my KIA Niro (front and knee) deployed suddenly, causing me to black out for a couple of minutes and later have a concussion, and the bottom airbag caused a bruise and consistent knee pain to this day. My car is at a Kia Service facility and has been for the past 3 weeks and we haven’t gotten any information from them as to what the problem was. I visited this facility to get some answers and I stated that I think this car has a problem with the airbags, a Kia employee responded with “do not tell that to your insurance”. I have called and called to get answers and they say they don’t know are are trying to figure out why t

09/08/2023 Crash ODI #11543355.0

The contact owns a 2023 Kia Niro. The contact stated that while making a left turn a second vehicle crashed into the front driver's side of the vehicle. The contact stated that during the crash the front driver side air bag, the driver's side curtain airbag and driver's side lower leg air bags all deployed as intended but the she sustained severe flesh wounds to both lower legs due to the airbags deploying. The contact was transported to the local trauma center and required multiple surgeries and skin grafts due to the injuries sustained from the airbag deployment. A police report was taken at the scene. During the crash the vehicle was destroyed and was later towed away. The cause of the failure was not yet determined. The local dealer was notified of the failure but the manufacturer was

Showing 300 of 40 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/Kia/Niro#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Sponsored
Get a free warranty quote →