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ProblemsByVin Index / 2023-KIA-SELTOS / COMPLAINTS
Full complaint record · NHTSA

2023 Kia Seltos owner complaints

42 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 5 complaints shown

11/10/2023 ODI #11554519.0

Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.

11/09/2024 ODI #11624388.0

The vehicle acts like it is trying to change gears when I am driving. This is the third time I have noticed this on the last few weeks. Maybe power train ?

11/02/2024 ODI #11623269.0

The recall issue has not been resolved in a timely manner since first appointment was made on October 9, 2023 at Riverchase Kia Dealership located in Pelham, Alabama after being promised to communicate via phone when part came in. Customer of vehicle contacted dealership on 10/14/24 and was informed a the part was in under recall and was instructed to schedule an appointment. Customer scheduled an appointment for 10/17/24. On 10/17/24 when customer arrived for appointment at dealership, customer was informed the part was not for a Kia Seltos and the part would have to be ordered. Riverchase Kia dealership ordered part on 10/17/24 and informed customer the part would arrive between 10/19-10/22/24. Customer contacted dealership on 10/23/24 via text message and a representative of dealership

08/19/2025 ODI #11681485.0

3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while I’m driving. It’s extremely dangerous and quite frankly very scary. When I called kia today to tell them what happened all they said to me was that since the check engine light wasn’t on, that it was safe to drive and they couldn’t get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive. It is most certainly NOT safe to drive!! This is happening while I’m driving and in motion. Twice at about 10 mph and once going 60

08/04/2023 ODI #11536432.0

When the stop/ go is on .. it some times stalls and will not move when pressing petal.

electrical 4 complaints shown

10 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/17/2022 ODI #11493905.0

I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled

10/19/2025 ODI #11694349.0

One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldn’t turn on and one usb won’t work. Tried to hard reset and check fuses and still no luck. I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at car dealer and he told me not first time a radio on a Kia took a poop. So how comes there is no recall yet on this part of the car. It’s crappy because warranty on radio is only up to 36,000 . And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my wheel on

09/30/2024 ODI #11617329.0

Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it

08/09/2025 ODI #11679495.0

Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. It’s the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.

engine 3 complaints shown

8 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
09/25/2025 ODI #11689656.0

We first noticed that the car was sputtering and jerking when accelerating at highway speeds. It wasn't consistent at first but continued to get worse over time and at more regular occurrences. White/grey smoke was spotted from the tailpipe whenever the vehicle was accelerating, either from a stop or when "resuming" on the cruise control. We brought the vehicle in to the dealership as the "service engine" light came on and explained what was happening with the car. They told us that there was an "intake valve" that was plugged and need to be replaced and that the on-board computer needed to be updated. We also had some routine maintenance done as well and they sent us on our way. Quickly after getting the car home we noticed that the original problem persisted and actually got worse.

08/27/2025 ODI #11683412.0

The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was gray smoke coming from the exhaust pipe. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the vehicle stalled on the drive back to the residence. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated, and the engine revved with gray smoke coming from the exhaust pipe. The check engine warning light was illuminated. The contact was able to coast to the side of the road and waited ten minutes before restarting the vehicle; however, the failure reoccurred a s

08/25/2025 80,000 mi ODI #11682858.0

The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was while smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine due to possible poor maintenance, which the contact disputed. The manufacturer was not notified of the failure. The failure mileage was 80,000.

visibility 3 complaints shown

5 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
09/01/2022 ODI #11482380.0

when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection

06/19/2024 ODI #11595226.0

"glare in the front windshield" after I purchased my 2023 Kia seltos ex AWD I noticed a hazardous glare in the front windshield it's coming from the dashboard portions of the dashboard reflects into the windshield making it very difficult to see while driving in direct sunlight this is a safety issue the large glare makes it difficult to see out of the windshield.

06/09/2024 ODI #11593331.0

After purchasing my 2023 KIA SELTOS, I noticed a very distracting glare in the front windshield. A large portion of the dashboard reflects into the windshield which is especially risky when driving while facing in the direction of the sunlight. I contacted the dealership almost immediately and explained that there is a terrible glare in the windshield. I asked if it's because the little black dots around the rear view mirror are predominantly on one side and he said, "No, that's how they all are". I've never driven a vehicle before with such a bad reflection that I felt it is not safe. This reflection was not noted during the test drive because it was overcast that day. The dealer never mentioned any distracting reflection.

powertrain 2 complaints shown

4 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/02/2025 ODI #11697067.0

Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!

08/15/2024 ODI #11608749.0

When I change gears the gears get stuck from drive to park. I have to give it a push to put vehicle on park.

body 1 complaint shown

12/19/2022 ODI #11498111.0

Areas of the console, mainly the frame around the gps/media display, as well as the interior doors are highly reflective. At certain times of the day, the sun reflects off them and causes extreme visibility problems. I actually had to pull off the road one day because I got a bright light in the eyes that produced an effect similar to a camera flash, and I was unable to see. I really scared me, as I almost ran off the road when it happened. During daytime driving, I'm often driving with one hand trying to shelter my eyes, and the other on the steering wheel, as even when wearing sunglasses, the reflection is blinding. Those surfaces, because of the angle, and the visibility to the driver (and passengers) should be more of a muted, or textured surface to prevent this danger. Although it may

airbags 1 complaint shown

10/06/2024 Crash ODI #11618287.0

Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago

wheels 1 complaint shown

09/21/2024 ODI #11615716.0

I was driving the car & instantly started losing air on my left front tire. No explanation. The tires on have 16000 miles on them.

Showing 300 of 42 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/Kia/Seltos#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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