2023 Lucid Air owner complaints

The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle started to lose charging range. The message "Battery Critically Low Vehicle May Shut Down Unexpectedly - Charge Immediately" was displayed. The contact stated that he drove to a charging station. The contact stated that he was able to charge the vehicle after several attempts. Additionally, the charging port failed to close and was stuck after charging the vehicle. The Service Center was notified of the failure and picked up the vehicle. The Service Center later informe

I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.

My car’s backup camera and main infotainment computer lag badly. It is available for inspection. When I start the car, I have to wait 20–30 seconds for the system to boot before it even lets me shift into reverse. Once in reverse, the backup camera stutters and lags significantly instead of showing smooth, real-time video. This creates a severe blind spot for crossing pedestrians and cars when backing out, violating FMVSS 111 rear visibility standards. The issue consistently repeats on cold starts and is well-documented on early Air models. Lucid has inspected and serviced the car via routine service and OTA updates. No warning lamps appear. I am on the latest software (v2.11), but updates haven't fixed it. Lucid has publicly acknowledged early cars have hardware limits and publicly off

The vehicle manufacturer (Lucid USA, Inc.) is refusing to perform federally mandated safety recall remedies under 49 U.S.C. § 30120 for open safety recalls SR-24-04-0 (NHTSA 24V-495) and SR-26-06-0 (NHTSA 26V540). Vehicle VIN [XXX] holds an official State of Arizona Restored Title. The vehicle is currently immobilized due to a physical Webasto High-Voltage Coolant Heater (HVCH) failure resulting in an Auxiliary Power Supply (APS) fault, falling under Campaign 24V-495. Furthermore, Lucid is withholding the software deployment for Campaign 26V540 (eFuse fire risk, software build 2.10.0+), which carries an explicit NHTSA advisory to park outside away from structures. Lucid refuses to execute these zero-cost safety fixes or allow diagnostic access unless I pay an out-of-pocket $40,000+ propr

While travelling to California on a personal trip my vehicle displayed a "Battery System Fault" warning message on the driver's display and advised me to stop the vehicle in a safe location within 120 seconds. After pulling off the highway onto the shoulder of an exit ramp and stopping the vehicle it would not longer shift into drive and displayed a "Vehicle Not Driveable" warning message. -I was told by the manufacturer that the AC compressor had failed, causing damage to other components and leading to a loss of high voltage isolation. -The vehicle gave my 120 seconds to reach a safe location before the vehicle lost drive power. I was travelling on a very busy highway and could have been stranded in heavy traffic, posing a danger to myself and other motorists. Before the failure I was a

On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Ch

The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.

driver headlight intermittently failing, restarting, and failing again. driver door now not locking correctly and electronic sealing incorrect. intermittent failure of sound throughout car including all warning sounds and turn signals. multiple contact to manufacture without any return of contact from anyone who can actually assist and extreme delays to reach customer service on the order of hours to even have someone answer the phone

The Lucid Air Touring rapidly accelerated from a full stop in a line of cars. (The traffic hold up was due to a road striping crew that stopped traffic.) My wife was the driver and I was in the passenger seat and the car was in drive/hold mode before suddenly taking off; the car in front of us was about 20' ahead. In spite of my wife's attempt to stop the vehicle, it would not stop until it hit the vehicle in front of us and pushed it into the vehicle in front of it. Additionally, the vehicle's built-in safety features to brake automatically in such a situation did not work. There was no pre-collision braking, no warning and no other automatic safety features activated. My wife is an excellent and experienced driver and drives frequently in heavy traffic without incident.

Premature wear in perforated leather/vinyl seats. Cracking and tearing.

On one occasion, with the shifter set to reverse, pressing on the accelerator resulted in the car lurching forward. This problem first appeared in April 2023. I do not know if this is a drive problem, software problem, or something else. My safety was put at risk as I nearly hit the back wall of the garage. I have reported this problem to Lucid some time ago but Lucid has not responded. Neither Lucid nor any other entity has attempted to inspect or make any corrections. There were no warnings or symptoms from the car prior to the problem. Some other Lucid owners have reportedly experienced similar problems.

On several occasions, the vehicle's driver assistance systems (specifically the "keep hands on the wheel" and "keep eyes on the road" warnings) have malfunctioned during normal driving, producing continuous, distracting audible alerts that persist until the car is parked and restarted. Of note, these warnings appeared during freeway driving despite having both hands on the wheel and both eyes on the road. My safety and the safety of others was put at risk by having an unresolvable visual and audible distraction that interfered with driving in freeway conditions. I have reported this issue to Lucid some time ago but have not received any response from the company. Therefore, the dealer has not attempted to reproduce the issue, and there is not an independent service center for Lucid vehicl

My 2023 Lucid Air Touring experienced a rearview camera/display failure while reversing, resulting in a backing collision and rear bumper damage. The main display/rearview image went blank or became unavailable during an active reverse maneuver, and the vehicle did not provide effective visual guidance or rear safety alerts before impact. This failure is consistent with NHTSA Recall 26V017 / Lucid SR-26-01-0, which concerns the rearview camera image not displaying when the vehicle is shifted into reverse, increasing the risk of a crash. Lucid denied responsibility but has not provided the underlying data, logs, timestamps, diagnostic records, software version history, OTA update records, or methodology supporting its conclusion. Lucid initially stated that the vehicle was not being opera

The contact owns a 2023 Lucid Air. The contact stated that while the vehicle was stopped at a red light and in the "Dream" driving mode, the light turned green and the vehicle drove forward and crashed into the rear of a second vehicle. The contact indicated that the "Dream" driving mode had malfunctioned and did not detect the vehicle ahead. During the crash, the vehicle was traveling approximately 5 MPH. No injuries were reported, and no police report was taken. The cause of the failure was unknown. The manufacturer was notified of the failure, but was unwilling to share data from the vehicle related to the crash. After the incident, the contact will no longer drive the vehicle due to the safety concerns. The failure mileage was 21,000.

The contact owned a 2023 Lucid Air. The contact stated that while driving at 20 MPH, the vehicle in front started to brake; therefore, the contact depressed the brake pedal. The vehicle then, instead of decreasing in speed it accelerated independently. As a result, the contact crashed into the rear of the vehicle in front. The impact then caused the vehicle crashed into the rear to crash into the vehicle in front of it. Another vehicle on the side lane was also impacted due to the crash. The contact stated that the air bags deployed. The contact stated that he sustained bruises to both legs. Medical attention was required. Another unknown occupant was injured, but no further information was available. A police report was filed.  The contact stated that the failure was not diagnosed by a de

Yesterday around 10am I was going to pick up a friend from a car shop, I used my lucid navigation to follow the address, when I got there I went to to business next door because the address took me there. When I noticed I was at the wrong business, in my mind the goal was to park somewhere and make a u turn. Out of nowhere the car started to accelerate without control, i tried press to break petal nothing work, I let go of the petal nothing work and I decided to put the car on park it was accelerate left and right from want to street to another. It hit bushes and the car still didn't stopped. After I gave up knowing the car would have just takes my life. And suddenly it got back on the road and cross the road and hit the wall and stopped. It was like something you watched in movies. Thank

Pulling into a gated parking lot. Once the gate opened the car accelerated and would not brake. Crashed into three car causing damage to Lucid and their vehicles. Have sent car to the dealership but still have not heard back from them. We also have video of accident

The contact owns a 2023 Lucid Air. The contact received notification of NHTSA Campaign Number: 23V521000 (Visibility/Wiper). The contact stated that the regional service personnel was contacted; however, the contact had received a response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The contact owned a 2023 Lucid Air. The contact stated that while driving 20 MPH and attempting to park the vehicle, the vehicle became uncontrollable and started spinning, crossed the street, crashed into bushes and trees, but failed to stop when the brake pedal was depressed. The vehicle then crossed the street again and crashed into a wall. The air bag deployed and struck the contact on the head. The contact sustained bruises on the leg. Medical attention was provided. The vehicle then failed to shift into park. The contact stated that the sensors failed to operate as designed. The vehicle was towed from the scene. The manufacturer was contacted by email, and the contact was informed that the brake pedal was not depressed during the failure. The vehicle was deemed a total loss by the in

I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.