At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wrist contusion and bloody gashes where the airbag "door" deployed and I also had complete seatbelt…
2023 Mazda CX-5 cruise control problems
severe Owners of the 2023 Mazda CX-5 have filed 3 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See cruise control across all vehicles →
Complaints
3
Recalls
0
Avg fix
$600
| Model year | cruise control complaints |
|---|---|
| 2019 CX-5 | 7 |
| 2020 CX-5 | 4 |
| 2021 CX-5 | 6 |
| 2023 CX-5 (this page) | 3 |
| 2024 CX-5 | 4 |
| 2025 CX-5 | 4 |
2crashes
1injury
What stands out
Of the 11 model years of Mazda CX-5 we track for cruise control problems, this one has the fewest owner complaints on file (3).
What owners are reporting 2 most recent
When my car starts up, engine rpm is around 1500 or above 1000. If I would switch to reverse, the car sudden jerks back stronger and quicker than I expected even though my foot isn’t on the accelerator pedal and have pressed the brake lightly.
Had cruise control trouble with your 2023 Mazda CX-5?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2023 Mazda CX-5?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Mazda/CX-5.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.