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ProblemsByVin Index / 2023-MAZDA-CX-50 / COMPLAINTS
Full complaint record · NHTSA

2023 Mazda CX-50 owner complaints

59 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

brakes 5 complaints shown

9 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/22/2024 ODI #11632011.0

When driving, the car automatically apply the brakes even though there is no car or any obstruction in front of the vehicle. This happens 3-4 times in the last year. The i-ACTIVESENSE System malfunction. The brake system malfunction. Now I am receiving a Critical Vehicle Malfunction Alert. I am bringing my car to the dealer tomorrow morning (Monday, December 23rd, 2024) for it to be addressed. This is a very serious and dangerous issue and almost cost me an accident on two occasion.

12/21/2025 ODI #11706402.0

Following a professional brake flush at Roger Beasley Mazda Central in Austin, Texas, the left front brake bleeder screw was left loose. This resulted in a significant loss of brake fluid over several days, causing a 'Brake Warning' light to illuminate and a visible reduction in braking performance. A secondary inspection by an independent mechanic confirmed the screw was not tightened, which caused corrosive fluid to leak onto the wheel and compromised the safety of the vehicle.

12/01/2023 ODI #11557960.0

We were driving in a snowstorm during the daytime on a 2-lane highway with directional passing lanes (where it opens and closes, not crossing into oncoming lane to pass) from CO to UT. While passing a semi truck, with traffic in the oncoming lane, and behind us, the auto-braking activated. There were no vehicles in front of us. The alert went off, and the car rapidly slowed from 70 to 35, and applying the gas did not resolve the issue. This almost caused a rear end collision by other cars also trying to pass the semi. We think it was either caused by slush thrown up by the passed truck tires, or a slight curve in the road that made the computer think that someone was in front of us. Whatever it was, it was very dangerous to have the brakes slammed on on a snow road with vehicles all around

09/22/2024 ODI #11615873.0

I was hearing squealing, as if the brake pads were worn. Called the dealer to ask about parts, was asked to bring it in as it seems too soon for brakes. Upon inspection I was told my rear brakes are worn out at 22k highway miles, and will need rotors too. I asked how this is possible and for a manager whom then stated I could do just the pads. Still no explanation on how, but won't be covered on the warranty. I left without doing the repair because I wanted another mechanic to look at this since you can only get the rear pads from Mazda, so it's expensive. I do need this done and I believe there is a problem with the brake system or the electronic brake you hear engage Everytime you shut the car off. There are also several others complaining about this on Reddit, Google and YouTube, but Ma

08/31/2024 ODI #11611951.0

Emergency braking activated with no obvious scenario that would engage it. On different occasion, emergency braking activated in stop and go traffic, causing extreme deceleration resulting in engine stalling.

other 3 complaints shown

11/26/2024 ODI #11627490.0

The seat craftsmanship are sub-par. There is fraying in the seams that connect the vinal to the fabric, which Mazda refuses to repair.

11/09/2023 ODI #11554431.0

To often does the safety system disable with what I'm told is dirt or fog by the dealer but I've had many newer vehicles with this safety suite of systems and none of them had this problem unless sensors cameras were full of snow. Possible camera or sensor issue not sure. My buddy has a Mazda cx5 never sees the system disable. Heavy rain does mine. Sometimes a little moisture and colder temperatures. I think it's worth investigating please. Thank you!

09/24/2024 Crash ODI #11616168.0

The Collision Avoidance System did not activate, to avoid a front-end collision. The vehicle in front of me stopped, making a right-hand turn onto another road. I moved forward, not seeing him stop. My car rear-ended the vehicle in front of me, with no warning or activation from my system.

suspension 3 complaints shown

5 total in this category · severe · avg repair $900 · see suspension cluster analysis →
11/21/2023 ODI #11556341.0

Loud suspension clunks at low speeds of 5-25 mph. Dealership has found no visual representation of damage or evidence of part failure. Audibly it sounds like suspension is failing from road use from city driving. Extremely loud and rough ride over typical city streets.

11/11/2023 Crash ODI #11554668.0

My ball joint failed on my brand new 4 month old vehicle at mile 2077. You absolutely have the ability to inspect it if you would like. This caused a MAJOR safety issue to both me and people around me as I lost complete control of my vehicle. Luckily, no one was injured. I believe this is an independent claim thus far on a CX-50. Mazda claims they had it inspected but I never saw anything in writing but I did have a damage adjuster of my insurance checked it out. I was stated my an independent mechanic and a tow truck driver that I did not cause this and something failed. Mazda also claims the district manager has looked at the vehicle and they don’t know how or what happened but they do not claim responsibility even though my car is covered in warranty. There were no warning lights or any

11/11/2023 ODI #11554686.0

Shock absorber severe noise driving over road imperfections , lower front ball joint failure full pull through of the joint off of the control arm assembly pulling the cv axle apart and basically having the front wheel more or less completely separate from the body where the vehicle is no longer moveable

steering 2 complaints shown

4 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/28/2024 ODI #11632843.0

Power steering is sticky when turning wheel to left between 10 to 11 o clock position

12/12/2025 40,585 mi ODI #11704754.0

The contact owns a 2023 Mazda CX-50. The contact stated that the steering wheel was loose. The contact was able to move the steering wheel up and down very easily. The contact stated that the vehicle was involved in a crash 7 months ago, and the steering wheel started to become loose one week ago. There was no warning light illuminated. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 40,585.

electrical 2 complaints shown

8 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/21/2023 ODI #11561232.0

After installing Mazda Genuine Accessory 4-pin trailer wiring harness (P/N VA40-V7-780A), and Mazda’s trailer hitch as well, found that the wiring does not operate correctly. When the turn signal or hazard lamps are activated while the brake is applied, the trailer lamps will operate erratically, flashing faster for a few cycles, then return to a normal flash rate before the erratic behavior repeats. The Mazda’s lamps operate normally. This has occurred with two different trailers, one with incandescent and one with LED lamps. To verify that the concern wasn’t with the trailers, a small trailer-side harness was made that used a floating ground, and with either incandescent or LED stop/tail/turn lamps plugged into it the concern was the same. Dealership verified the concern and verified cor

11/19/2025 ODI #11700471.0

2023 Mazda cx50 with 28k miles. This vehicle was purchased 3mths ago. The cx50 has locked me out 5 times & had a dead battery each time. Has been to dealership 3 times. No repairs made after dealership doing battery drain extensive testing. Cycle of this happening 3 times. I’ve been in a loaner more than my purchased vehicle. It is a safety concern leaving me locked at of my vehicle 5 times. Then when gaining access to vehicle with manual key. Vehicle has had dead battery 5 times all of this occurred over 3 months. With no repairs made from dealerships. It’s been to two different dealerships. Major safety concerns! The dealership has agreed to buyback the cx50. But it has taken a lot of phone calls with dealerships & Mazda corporate. Vehicle is still currently owned by me &

engine 1 complaint shown

11/11/2025 ODI #11698754.0

Cylinder 3, loss of engine power . Safety feature on and off. Life threatening .in the Middle line, suddenly English loss the power almost car behind me crash on us at the time my wife with me in the car . Yes dealer said fuel injector problem , I believe this is more then that . Yes vehicle inspected by dealer under warranty I saw engine logo and something malfunction, but at the I was hurry to drive car on the safe side after that I turn off engine.

powertrain 1 complaint shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/13/2022 ODI #11489215.0

I purchased this brand new 2023 Mazda CX-50 at the end of this July, and it has no incidents, no hits, no scratches at all. Last Sunday while driving it, out of no where, the 'Vehicle System Malfunction' message showed up and I dropped my car at the dealership right away. There was the weird sound from the front of the vehicle every time I braked to 10 mph, and I don't want to take risk of my own to drive it anymore. The front right-side lower active grille shutter was broke, and three lit damages were spotted on the condenser behind it. Luckily no leakage happened at that time. The dealership gave it a rounded inspection and told me 'it might be hit by a little rock'. Yeah, a little rock broke the entire grille shutter. I realize that there is no protection of any sort in front of the sh

visibility 1 complaint shown

10/01/2024 66,000 mi ODI #11617401.0

The contact owns a 2023 Mazda CX-50. The contact stated while driving approximately 35 MPH, there was a loud booming sound coming from the front section of the panoramic sunroof and the sunroof glass exploded, causing shards of glass to fall into the cabin of the vehicle. The shattered sunroof glass fell onto the driver. There was no injury sustained. During the failure, the sunroof glass was closed. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not notified of the failure. The failure mileage was 66,000.

body 1 complaint shown

4 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
09/29/2023 ODI #11547429.0

The rear lift gate came open while driving on the freeway on ramp. No buttons were pushed to open the lift gate. I had to pull over to the side of the road to safely close the lift gate.

cruise control 1 complaint shown

09/24/2024 ODI #11616225.0

Car has under 14k miles on it. There have been 2 instances going from a stopped to rolling with no foot on the accelerator to turn sharply out of a parking lot where when turning sharply to maneuver the vehicle surges forward and accelerates quickly on its own. It is concerning because both times I was in a small, confined area making turns out of a lot. I do not want an accident to occur due to this issue.

Showing 300 of 59 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/Mazda/CX-50#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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