2023 Mercedes-Benz GLE-Class owner complaints

Around once a week, while utilizing the car in comfort mode, the car will appear to kick into neutral when stopped at a traffic light. When it’s time to accelerate, despite indicating it’s in drive, the car will not move as if it’s in neutral. The car must then be shifted into drive again to be able to move.

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

The contact owns a 2023 Mercedes-Benz GLE450. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The contact was able to pull to the side of the road on each occasion. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 24V118000 (Power Train). The dealer performed the recall repair; however, the failure persisted. The vehicle was not repaired. The contact stated that the recall remedy failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was not available.

The vehicle, while on (P)ark, will move forward on its own. The vehicle will move either millimiters at a time or up to a quarter inch in a single incident. These incidents are continuous in nature and can be duplicated by simply putting the vehicle in Park after driving it shortly after start. The vehicle has been taken in several times to the dealership, where the Service Director has claimed that they cannot replicate the issue. Mercedes Benz refuses to address the issue as the vehicle is not producing any fault codes. I have videos and photos of this issue occurring, the latest set taken the afternoon of Saturday, July 27, 2024 between 6:00 p.m. and 7 p.m. A passenger can feel and hear the vehicle move forward, but the dealership Service Department director claims that this was "

vehicle shifts in to neutral while driving causing loss of control...had to pull over and restart the vehicle to get it back into the drive mode...it has done this twice.....last week the most severe ...very dangerous on a crowded highway

Cracked windshield. Manufacturer has not been able to supply a replacement for 4 months. Every time I ask for an ETA the day moves back a month. This is a safety concern for many affected drivers with no apparent solution from MBUSA.

Foul odor coming from AC vents. My 2023 GLE350W has less than 12k miles on it. Needed BIO pledge service, cabin filter and dust filter. Odor was making passengers in the vehicle ill. I had to pay $412 which should have been deemed a RECALL as earlier models have had covered/reimbursed. Mercedes Dealership confirmed issue and preformed repair.

On December 3, 2022, my new 2023 AMG GLE53, with less than 300 miles on the odometer, completely failed to issue a Forward Collision Warning and to activate the Automatic Emergency Braking when approaching at approximately 25 mph a city intersection, causing an accident with a vehicle that was stopped at the traffic light. That misbehavior was very unexpected from a vehicle that is supposed to be equipped with very advanced modern technologies for the safety of passengers and other road users. We were lucky that there was no injury, but that accident caused a lot of damages to both vehicles, exceeding several thousands of dollars, in addition to my disappointment of not seeing any of the advanced safety elements of the vehicle to operate as advertised. I would strongly recommend an investi

On [XXX] Safelite attempted to repair a chip in my windshield but the repair was unsuccessful due to the size of the chip and it ran across the windshield from the top middle to the passenger side. I contacted my insurance company, USAA, and Safelite to get the windshield replaced and was informed there was a nationwide backlog in windshields for these vehicles, a 2023 Mercedes Benz GLE450 SUV 4Matic. Since then, I have called multiple MB dealerships, as well as USAA and Safelite on several occasions and each time, was told I am on a list of owners waiting for these windshields. There are no after-market versions of this windshield so it has to be an OEM windshield. I bought the car new in September 2024 from the MB dealership in Westminster, Colorado. I am driving an unsafe vehicle and ca

The contact owns a 2023 Mercedes-Benz AMG GLE53. The contact stated while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was taken to the dealer where it was diagnosed with fuel contamination. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline); and the vehicle was repaired under recall. The contact stated that in September 2023, the failure reoccurred, and the vehicle was repaired under an unknown recall repair. The manufacturer was made aware of the failure and two cases were filed. The contact stated that the manufacturer was made aware of the failure. The contact was concerned about driving the vehicle. The failure mileage was approximately 19,000.

The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the vehicle revved loudly and there was a clicking sound coming from the engine compartment. The clicking remained for approximately 10-15 minutes while driving after starting the vehicle. The noise had become more persistent and would occur while driving at speeds of 45 MPH or higher. While coasting and attempting to accelerate the vehicle would shift roughly and jerk while shifting to first gear. The dealer was contacted and was unable to

The contact owns a 2023 Mercedes-Benz AMG GLE53. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked in the garage, he observed a fuel odor inside the garage. The Fire Department was called and aired out the garage. The vehicle was taken to a dealer where it was diagnosed that the fuel pump delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

I am like many other Mercedes GLE 450 owners, having breakdowns related to the "48V and 12V" battery malfunction issue that Mercedes has been dealing with for the last couple of years. My brand new car (less than 4,000 miles) has broken down twice, leaving me stranded with no power waiting on a flat bed tow to a dealership. The vehicle gives warning messages about the 48V and 12V batteries and then loses power immediately. Once I was stranded in the middle of the road, the other time I was able to get to the shoulder before the car completely lost power.

My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.

I have been getting Battery Monitor - Charge status very low warnings for the past month and they occur at any moment, including while driving the car. The warning then states for me to stop and pull the car over so it can charge up. MESSAGE: 12V Battery The battery's state of charge is very low. The Remote Services are no longer available - in order to reduce your vehicle's energy consumption. The ability to start and access your vehicle may be restricted. For details of how to charge your 12V battery, refer to the Operator's Manual for your vehicle. I've been getting this message daily for about a month and had set an appointment with Mercedes to check the vehicle. The dealership stated the following: Good afternoon Mr. [XXX]! We have your GLE ready for pickup. Our testing could no

Panel on roof between front windshield and panoramic roof completely shattered

1. Several times the rear hatch has opened while the car was left unattended. 2. If the hatch opens it could possibly cause a safety issue: a.By opening while driving. This has not happened and I do not know if Mercedes has a safety lock to ensure this could not happen. b.Open while parked at the store, mall, etc. The vehicle would be unsecured with items being subjected to being stolen. c.Open while parked at the store, mall, etc. A stranger could get in the rear of the vehicle, close the hatch and wait for me to return causing a dangerous situation. d.Open and damage the garage door if parked in the garage. e.Open while someone is in the back of the vehicle. Should this happen, a person could be pinned against another vehicle or garage door. 3.Mercedes Benz is aware of this i

When driving on an interstate going 55-70 mph and the cruise in on, the car cruise flashes randomly down to 15 or 20 mph and the car severely brakes. This is NOT because someone is in front of us on the highway. It does it when no one is in front of us. Sometimes there are cars behind us and this type of severe breaking is very dangerous when traveling at 70 mph. Cars behind us have had to slam on their breaks to avoid rear-ending us. I have taken the vehicle to Morgantown Mercedes Benz twice complaining about this issue. They cannot find the problem.

First incident on I5 around exit 186 9 car was cruise control was on. Speed was set at 65. Car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. Almost caused the car in the back to hit us. Multiple incident of cruise control on and while automatic lane change it would hit the breaks mid lane change when no other car is present ( especially when the interstate is curving). Going i5 north express lane. Cruise control on there was dotted lines for left exit. Car would was pushed heavily by lane keep to the left. But the intent was to continue on i5 N. The push was a lot stronger than normal. Almost crashed into meridian

While driving on the freeway, in a construction zone, at night, in the rain, the windshield wipers of my vehicle stopped working and froze in the upright (vertical) position. Because it was raining, and night time, I pulled to the side of the road and engaged the hazard lights. I attempted to restart the vehicle several times, as well as to turn the wipers on and off several times, to no avail. The dealership the car was taken to was able to confirm that the wipers did not, in fact, work. There was no warning that the wipers would stop working, no lamps came on, and no symptoms indicated that the wipers would fail. The vehicle has since been repaired and, therefore, not available for inspection.