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ProblemsByVin File / 2023-POLESTAR-POLESTAR-2 NHTSA data synced 5 days ago
2023 · Polestar

Polestar Polestar 2 problems

113 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.6 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2023 Polestar 2?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 2 categories with 3+ complaints

electrical
6 reports · avg $850
moderate
visibility
4 reports · avg $350
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2023 Polestar 2's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
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Honest Calculator
Should you buy an extended warranty on this 2023 Polestar 2?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
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What owners are saying recent NHTSA-filed complaints · verbatim

2023 Polestar 2 · steering
Vehicle chassis vibrates noticeably at speeds around 30 mph and 65 mph, which is translated to the steering wheel. The vibration is of a high frequency, almost akin to a sander, and is most prominent under acceleration or deceleration. It's been present since I took delivery of…
11/18/2023 · NHTSA ODI #11555788.0
2023 Polestar 2 · visibility
The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when…
2023 Polestar 2 · electrical
Infotainment system continues to be intermittently unresponsive. Today, the system was totally frozen which made it so heat/air conditioning could not be controlled, no sound for turn signals were present, and backup camera was not functioning.
2023 Polestar 2 · powertrain
The vehicle was driven to a shopping mart in my locality for less than 10 miles. When we got out of the vehicle it started showing all sorts of errors like Propulsion system failure, Parking Brakes unavailable, Breaking system not available. The car was taken to Polestar Austin…
08/12/2024 · NHTSA ODI #11608013.0
View all 113 owner complaints →
Had a problem with your 2023 Polestar Polestar 2? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

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At 80,000 miles
Likely repair cost in next 24 months
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Active recalls showing 1 of 1

severe NHTSA 23V476000 July 12, 2023

Polestar Automotive USA, Inc

The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Fix: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

Under investigation 1 open at NHTSA

RQ Back Over Prevention › Sensing System · opened July 2025

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ25004 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2023 Polestar Polestar 2 reliable?

Mostly yes. With a reliability score of 7.6 out of 10 based on 113 owner complaints filed with NHTSA, the 2023 Polestar Polestar 2 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2023 Polestar Polestar 2?

On the NHTSA data, the 2023 Polestar Polestar 2 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.6/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2023 Polestar Polestar 2?

Based on NHTSA records, the most-reported issue is electrical, with 6 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Polestar Polestar 2 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2023 Polestar Polestar 2?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 113 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 5 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2023/Polestar/Polestar 2. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Polestar. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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