Polestar Automotive USA, Inc
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
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113 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Vehicle chassis vibrates noticeably at speeds around 30 mph and 65 mph, which is translated to the steering wheel. The vibration is of a high frequency, almost akin to a sander, and is most prominent under acceleration or deceleration. It's been present since I took delivery of…
The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when…
Infotainment system continues to be intermittently unresponsive. Today, the system was totally frozen which made it so heat/air conditioning could not be controlled, no sound for turn signals were present, and backup camera was not functioning.
The vehicle was driven to a shopping mart in my locality for less than 10 miles. When we got out of the vehicle it started showing all sorts of errors like Propulsion system failure, Parking Brakes unavailable, Breaking system not available. The car was taken to Polestar Austin…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ25004 on NHTSA →
How NHTSA investigations work, and what's open now →
Mostly yes. With a reliability score of 7.6 out of 10 based on 113 owner complaints filed with NHTSA, the 2023 Polestar Polestar 2 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
On the NHTSA data, the 2023 Polestar Polestar 2 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.6/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Based on NHTSA records, the most-reported issue is electrical, with 6 complaints filed. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 113 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.