2023 RAM 3500 owner complaints

high beam lights turn on when left turn signal is activated

Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, left turn signal activates with high beam pass activation. Per Ram's protocol, they performed a software reboot upon the first attempt. The problem quickly returned. I returned to the same service department who did not perform any service on the vehicle despite the ongoing problem for more than one week. I took the truck back as it was my main mode of transportation. Because this safety issue has not resolved, I attempted to take it back to a different Ram service center who wanted to perform some incredibly involved

Turn on left blinker and the high beams come on doesn’t matter if it’s daytime, night time, headlights on or off, truck running not running. Obviously you don’t want to high beam other drivers when passing on left or turning left. Opened driver door and passenger rear window shattered with 2800 miles on it.

This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have interacted with Stallantis Customer Service, and my local dealer -both state: "Lights are working as designed". Contrary to this, the owners manual states that the lights can be turned off using the switch. There are times, after dark, where parking lights are appropriate, but headlights are not. It seems to me a design flaw and dangerous to give the operator of the vehichle zero control over these "halo lights".

On my model year 2023 RAM 3500 equipped with the Cummins 6.7L High Output engine, the premature failure of the camshaft valve lifter has caused the engine camshaft to have abnormal wear due the valve lifter roller bearing seizing. This has also caused metallic debris to contaminate the engine oil causing further damage to other engine components. This potential safety hazard of this incident, potential catastrophic engine failure which may occur while driving and cause the vehicle to stop suddenly without driver input. According reports provided by multiple consumers and dealer service departments for this vehicle model, others have experienced the same failure. The vehicle has not been independently inspected. There were no warning lamps, the only recognizable symptom to the issue is an i

The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no fix available and suggested that the vehicle was no longer driven or parked too near the residence. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ram 3500. The contact stated while driving 25 MPH, the tailgate opened independently. There was no warning light illuminated. The contact arrived at the residence and became aware that the tailgate was open. The dealer was contacted and stated that none of the vehicle with similar year, make, or model was equipped with a tailgate ajar indicator light. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the failure was a known failure; however, no assistance was provided. The failure mileage was 850.

The contact owns a 2023 Ram 3500. The contact stated that while driving at unknown speeds, the parking brake engaged without driver input. The parking brake warning light was illuminated. The contact was unable to disengage the parking brake. The contact was aided by another driver. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was not available.

The seatbelts do not porperly retract. The get caught in door after use, they fit loose and don’t feel secure. I had a 2018 ram 2500 that did the same

Driving vehicle and made a left turn and the power steering stopped working and the brakes went spongy. Made the turn and the power steering started working again. It did it five other times on the same drive, over a fifteen minute period of time. The engine belt is in place and there are no signs of wear. Vehicle has 10,550 miles on it. Dealer states it’s missing some type of clip from the factory.

What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecured to the vehicle frame. Yes, the vehicle available for inspection. How was your safety or the safety of others put at risk? The defective coil spring mount allows the unsecured coil spring to move during travel with the potential of becoming dislodged from the vehicle which would cause complete suspension failure and the potential of loss of control of vehicle. This is especially true when towing. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, the issue has been confir

TPMS is installed on the truck but is not available to view anywhere inside the truck. It is 1ton pickup meant for towing. We tow a 15000# camper Ram's official position (I have voicemails) is that monitoring tire pressure while towing is "not required" for safe towing I adamantly disagree and believe they are selling an unsafe product for it's intended use My dealer has gone as far as they can and I have gone as far as I can thru they're Customer "don't" Care The fact that is in installed but not viewable is complete irresponsible. They say I should look at their app while driving. On the app the information is buried several screens in and the text size is literally less than 1/16" tall Again Ram's official position is that monitoring tire pressure is "not required" during towin

The contact owns a 2023 Ram 3500. The contact stated that while inspecting the vehicle, the generator was turned on and the contact became aware of gasoline leaking. The contact related the failure to NHTSA Campaign Number: 23E030000 (Fuel System, Gasoline, Equipment). The vehicle was taken to the dealer, who informed the contact that the part to do the repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

Engine Lockup , towed 650 miles to dealer clsoer to my home and from same place where I bought the truck , said has Waranty, and stays there for almost 3 months , calling them every week and saying we are waiting for chrysler to send an engine and after receiving we will need a week to install