The biggest issue here is the 12.3-inch digital instrument cluster going blank or white at startup, while driving, or during operation—which prevents owners from seeing speedometer, fuel gauge, warning lights, and critical safety information. This has triggered NHTSA recall campaign 25V595000 (Electrical System) since September 2025, but Toyota says no repair parts are available yet. Some owners have had the blank screen for months with no remedy in sight.
Beyond the cluster, owners report a power liftgate that operates intermittently with grinding sounds and opens only a few inches at a time, refusing to respond to button presses. A handful of owners also describe repetitive check engine lights and secondary brake failure warnings that keep coming back even after dealer service attempts to fix them.
Acceleration hesitation is another complaint—the vehicle hesitates unpredictably during merging and crossing traffic, especially dangerous since the diagnostic system doesn't flag a problem. One owner reports the knock sensor harness was chewed through by rodents twice in two months, each time causing power loss, with no available replacement parts. One owner also received the vehicle with only one key fob instead of two and was charged $400 for a replacement after months of Toyota missing promised delivery dates.
Failure modes owners describe
Instrument Panel Display Blank/Inoperable
The 12.3-inch digital instrument cluster goes blank or displays a white screen at startup, while driving, or intermittently during operation, preventing display of critical safety information and warning lights.
When: At startup, while driving, or intermittently. Reported at 28,500 miles, 120,000 miles, 149,000 miles, and 200,000 miles.
Symptoms owners cite: Display goes blank at startup; Screen displays white instead of normal gauges; Display fails while driving at various speeds; Unable to see warning lights and critical safety information; Screen remains blank or white for extended periods (over 20 minutes reported)
Codes mentioned: NHTSA Campaign 25V595000
Repairs/costs cited: Repair parts not yet available as of February 2026. Dealers attempted reset with no success in some cases. Some vehicles unable to be diagnosed or repaired.
Recalls/TSBs owners mention: NHTSA Safety Recall Campaign 25V595000 (Electrical System) active since September 11, 2025. Toyota has acknowledged the issue but stated no remedy is currently available as of February 17, 2026.
Power Liftgate Malfunction
Power liftgate fails to open or close properly, operating intermittently with abnormal grinding sounds and opening only 3 inches at a time despite continuous button presses.
When: Approximately 28,000 miles
Symptoms owners cite: Liftgate fails to open or close intermittently; Abnormal grinding sound while opening; Opens only 3 inches at a time despite continuous button pressing; Failure persists after dealer reset
Repairs/costs cited: Dealer reset attempted but failure persisted. Cause of failure could not be determined by dealer. Vehicle not repaired.
Check Engine Light and Secondary Brake Failure Recurrence
Check engine light and secondary brake failure warning activate repeatedly despite dealer inspection and repair attempts.
When: Since purchase in April 2023, fourth occurrence reported
Symptoms owners cite: Check engine light illuminates; Secondary brake failure warning displays; Repeated failures after dealer repair attempts
Codes mentioned: Check Engine Light, Secondary Brake Failure
Repairs/costs cited: Dealer inspected and attempted repairs twice. Vehicle returning to dealer third time for same issue.
Engine Hesitation and Acceleration Lag
Vehicle hesitates unpredictably during light to moderate acceleration across all driving modes, with inconsistent throttle response that does not trigger diagnostic codes.
When: Intermittent, affecting normal and emergency driving situations
Symptoms owners cite: Unpredictable hesitation during light to moderate acceleration; Occurs in Sport, Normal, and Eco driving modes; Inconsistent gas pedal response—sometimes responsive, sometimes delayed; Vehicle stutters and lags during acceleration and constant speed; Dangerous during traffic crossing from stop or slow speed; Engine almost completely dies after putting vehicle in park
Repairs/costs cited: Certified mechanic verified problem but vehicle systems report no fault. No repair performed.
Knock Sensor Harness Damage by Rodents
Knock sensor harness chewed through by rodents twice within two months, causing power loss. Owner suspects shielding emits low frequency irritating to animals.
When: Two occurrences within two-month period
Symptoms owners cite: Knock sensor harness completely chewed off; Power loss when harness damaged; Repeated damage despite repair attempts
Repairs/costs cited: Part never available for replacement. Owner notes shielded wire suggests low-frequency emission.
Missing Second Key Fob at Purchase
Vehicle delivered with only one key fob instead of promised two. Multiple delays in delivery of second key, ultimately requiring owner to purchase replacement for $400.20.
When: Initial delivery in 2023, with delays through mid-2024
Symptoms owners cite: Only one key fob provided at purchase; Multiple missed delivery promises (June 2024, July 2024, August 2024); Dealer communication unclear about availability
Repairs/costs cited: Owner purchased replacement key fob from Burien, Washington dealer for $400.20 to resolve issue.
Recalls/TSBs owners mention: Toyota promised to send second key fob but failed to deliver on multiple stated dates.
Synthesized from 12 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.