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ProblemsByVinFile / 2023-TOYOTA-HIGHLANDERNHTSA data synced 1 day ago
Toyota
2023 Toyota Highlander problems
The 2023 Toyota Highlander has 177 NHTSA owner complaints and 9 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2023 Toyota Highlander has 177 NHTSA owner complaints and 9 recalls on file (U.S. federal records, as of September 2026). The most-reported system is body at 29 complaints (~$1,500 to repair). Source: NHTSA Office of Defects Investigation.
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
9
Severe
0
Moderate
Should you avoid this 2023 Highlander?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Body: 29 complaints, classified severe
Reliability score 5.8/10 — around the segment average
9 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Toyota HIGHLANDER SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2023 Toyota Highlander? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
body — 29 owner reports
· ~$1,500 to fix
powertrain — 20 owner reports
· ~$2,500 to fix
brakes — 15 owner reports
· ~$450 to fix
airbags — 12 owner reports
· ~$1,100 to fix
⚠ The one to take seriously: body is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 9 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.8/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2023 Highlander· body
The contact owns a 2023 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from behind the dashboard and the rear passenger-side door. The contact stated that it sounded as if something was loose. No…
A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.
On November 24, I took the vehicle into Gene Messer Toyota in Lubbock, TX to have them diagnose a noise in the front end. They confirmed hearing the noise but assured me the vehicle was safe to drive. No repairs were performed. 10 days later, on December 10, the front driver…
When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before the brake catches and it stops. The transition is jarring and does not seem safe at all. I've been told by mechanics at the Toyota shop that it is normal for a…
Had a problem with your 2023 Toyota Highlander?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles
A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
It's got known weak points. With a reliability score of 5.8 out of 10 based on 177 owner complaints filed with NHTSA, the 2023 Toyota Highlander has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2023 Toyota Highlander?
The 2023 Toyota Highlander is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Body: 29 complaints, classified severe; Reliability score 5.8/10 — around the segment average; 9 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2023 Toyota Highlander?
Inspect the body first — it's the most-reported issue on this model, with 29 owner complaints filed. Average repair cost runs about $1,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2023 Toyota Highlander a good used car to buy?
It scores 5.8 out of 10 on our NHTSA-based read of 177 owner complaints. The main thing to watch is body. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2023 Toyota Highlander?
Based on NHTSA records, the most-reported issue is body, with 29 complaints filed. Average repair cost runs about $1,500 at an independent shop.
What's the most expensive thing that goes wrong?
The body is one of the costlier repair items. Average repair cost runs about $1,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Toyota Highlander has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2023 Toyota Highlander?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 177 complaints on file and the costliest repair averaging $1,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Toyota/Highlander.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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