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Light NHTSA footprint — 18 owner complaints and 6 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2023 Volkswagen Atlas Cross Sport has 18 NHTSA owner complaints and 6 recalls on file (U.S. federal records, as of August 2026). The most-reported system is airbags at 5 complaints (~$1,100 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2020 Atlas Cross Sport | 103 | 11 |
| 2021 Atlas Cross Sport | 163 | 14 |
| 2022 Atlas Cross Sport | 70 | 7 |
| 2023 Atlas Cross Sport (this page) | 18 | 6 |
| 2024 Atlas Cross Sport | 92 | 8 |
| 2025 Atlas Cross Sport | 17 | 5 |
| 2026 Atlas Cross Sport | 0 | 2 |
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Volkswagen Atlas Cross Sport SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: brakes is flagged severe on this model . Inspect it closely on a test drive.
Run the VIN from the listing — 6 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.4/10 model. The priciest documented failure is airbags (~$1,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
The components that failed or malfunctioned was the fuel pump & fuel system components. During the 1st incident, while driving at approx. 50 mph, I quickly lost acceleration, which caused me to slow down very quickly until I had no acceleration power - this took a matter of 10…
Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than…
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A loss of vehicle control increases the risk of a crash.
A deactivated passenger air bag increases the risk of injury during a crash.
Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Mostly yes. With a reliability score of 7.4 out of 10 based on 18 owner complaints filed with NHTSA, the 2023 Volkswagen Atlas Cross Sport is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2023 Volkswagen Atlas Cross Sport is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 6 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the airbags first — it's the most-reported issue on this model, with 5 owner complaints filed. Average repair cost runs about $1,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 7.4 out of 10 on our NHTSA-based read of 18 owner complaints. The main thing to watch is airbags. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is airbags, with 5 complaints filed. Average repair cost runs about $1,100 at an independent shop.
The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 18 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.