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2023 Volkswagen Atlas Cross Sport airbags problems

moderate Owners of the 2023 Volkswagen Atlas Cross Sport have filed 5 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →

Ask A Mechanic
Complaints
5
Recalls
2
Avg fix
$1,100
airbags complaints on the Volkswagen Atlas Cross Sport, by model year
Model yearairbags complaints
2020 Atlas Cross Sport 17
2021 Atlas Cross Sport 32
2022 Atlas Cross Sport 8
2023 Atlas Cross Sport (this page) 5
What stands out

Of the 4 model years of Volkswagen Atlas Cross Sport we track for airbags problems, this one has the fewest owner complaints on file (5).

All 2 active airbags recalls on this vehicle land at critical or severe — none classified moderate.

Related recalls

severe NHTSA 22V152000 March 28, 2022

Volkswagen Group of America, Inc

A delayed air bag deployment can increase the risk of injury.

Fix: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
severe NHTSA 24V464000 June 20, 2024

Volkswagen Group of America, Inc

A deactivated passenger air bag increases the risk of injury during a crash.

Fix: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin VOS-26-23 Apr 2026

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue with Airbag - J706 - Seat Occupant Detection System Control Module Basic Setting error message ODS5001E & ODS5003E.

full bulletin at NHTSA ↗
Service Bulletin VIN4APIN20230815 Aug 2023

Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states sun visor is loose/broken Customer states seat memory is inoperative Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states seat belt won't retract Customer states airbag light on

full bulletin at NHTSA ↗
Service Bulletin VIN4APIN20230803 Aug 2023

Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states condensation in the taillights Customer states sun visor is loose/broken Customer states seat memory is inoperative Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states seat belt won't retract Customer states airbag light on

full bulletin at NHTSA ↗
Service Bulletin VIN4APIN20230315 Mar 2023

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P2402 stored in ECM memory Customer states rattle from beneath the vehicle Customer states MIL-on with P0087, P1020, P053F and/or P0148 Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat belt won't retract

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 5 most recent

airbags · filed 12/16/2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had…

airbags · filed 09/16/2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool…

airbags · filed 08/26/2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not…

airbags · filed 08/21/2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

airbags · filed 02/03/2025

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact…

Had airbags trouble with your 2023 Volkswagen Atlas Cross Sport? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2023 Volkswagen Atlas Cross Sport?

It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.

At what mileage does the airbags typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

Yes — 2 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2023/Volkswagen/Atlas Cross Sport. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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