2023 Volkswagen Tiguan owner complaints

Severe oil consumption approximately every 2,000 miles the oil light comes on and I have to take it in. Had it serviced at 10,000 miles was told nothing was wrong. The oil light came on again after about 2000 miles from service. Have taken it for oil top off about 7 times approximately every 2,000 miles or so since purchased.

Driving long the interstate in South Carolina, all of a sudden there was a loud explosive sound and a crackling sound accompanied by the loud explosion. It startled me!! I gathered myself and put on hazard lights and got over on the far right lane to pull onto the shoulder of the highway. I thought that a tire or two had blown but was not the case. I got back into the car and started visually looking around to see where the crackling noise was still coming from. I looked up towards my Sunroof and discovered that a large hole in my Sunroof. Fortunately, my sunshade was closed and shield the debris/glass from spraying my face and body. I took the car to the V.W. dealership and explained the infraction to them. They diagnosed the problem and contacted me later that day to let me know

• March 26, 2025 – Backup Camera & Sensor Failure: While reversing my Tiguan in a parking lot on a rainy day, both the rearview camera and parking sensors failed simultaneously. The screen did not display the rear view, and the sensors did not activate. Although I checked my mirrors, the low-lying wall on the left was not visible, resulting in damage to the left side of the vehicle. • July 9, 2025 – Dealership Inspection: The vehicle was inspected at Volkswagen Bayside Service, where I was told no issues were found and that the camera and sensors were functioning properly. This assessment was conducted in controlled, non-real-world conditions, which I do not believe accurately replicate the environment in which the failure occurred. • Lack of Support from VW Customer Care: Reasons Volkswag

The infotainment screen went black and does not appear to work. I had tried the method of hard resetting the system and it did not work. I went to get it check at the dealer and it was not able to get fixed. This is a safety hazard as the screen was not able to display the use of the rear camera increasing a risk of a crash. The screen also acts as an aid for the driver which becomes a risk when the display no longer works.This has only occurred once before and fixed on its own. This had unexpectedly happened.

While driving on the freeway, the overhead console fell down and hit my wife in the head, causing her to swerve. The console forcibly hit her but not cause any serious injury, however she was shaken up. Had she swerved and hit another vehicle or drove off the road is our concern, as this scenario may happen to others. When we spoke to the VW dealership where we purchased the vehicle, we were told that this type of incident has happened approximately 10-15 times to other vehicles. The service manager claimed that the affected vehicles were from the model year 2019 and 2020. When asked if there was a recall, we were told no, and that VW only replaces the affected console(s). The issue, as told to us by the sales manager is an “over torqued” screw(s), that when exposed to heat stress, crac

My VW Tiguan 2023 has a systematic problem on the Emergency Call function. The car has the module replaced twice within couple of months. Recently, it has failed by the 3rd time. You can find attached: - VW App showing an active problem with the emergency call function - A WV service invoice from 05/16/26, stating the first replacement of the SOS communication module - A WV service invoice from 07/24/26, stating the second replacement of the SOS communication module Currently, the module is failed (as shown on the App screenshot) and it is the 3rd time this has happened.

The wireless phone charger in my 2023 VW Tiguan does not function as intended and consistently fails to charge any phone, regardless of placement, brand, or case. The charging pad repeatedly disconnects, overheats the phone, or never initiates charging at all, making the feature completely unusable. This is a safety concern because it encourages drivers to handle their phones while driving after assuming the vehicle would keep the device charged.

My 2023 Volkswagen Tiguan has recurring oil consumption and an inoperative infotainment head unit. The engine requires approximately one additional quart of oil every 2,000 miles between oil changes. This requires repeated monitoring and oil additions. The cause of the oil loss or consumption has not been confirmed. The infotainment screen remains black. It briefly lights up or attempts to start, but does not successfully boot and remains unusable. This is a recurring problem. If accurate: The rearview camera image also does not display when reversing, limiting visibility behind the vehicle. The oil consumption was first noticed as soon as we bought the vehicle new, and reported a couple times at the dealership we purchased from, who then stated it was normal. The head unit problem bega

The infotainment center in my 2023 VW Tiguan SE has completely died. With this failure, the reverse camera no longer activates or functions whatsoever. I am unable to access any of the features of the car that are adjusted via the infotainment center. I have contacted both the manufacturer and dealer, but there are no recalls on this year of vehicle, only the newer years. It is available for inspection. There was no indication of an issue before this failure occured and it still remains unusable after various attempts to resolve the issue per online recommendations. I cannot see behind me as the car has various blind spots now.

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving 35-40 MPH, the engine warning light illuminated. The vehicle was leaking oil. The vehicle was taken to the local dealer, where it was diagnosed that the oil separator, PCV Positive Crankcase Ventilation valve, and gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. who confirmed there was no recall coverage. The approximate failure mileage was 56,000.

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving and accelerating, the vehicle hesitated while moving forward. The vehicle jerked while accelerating. The vehicle was taken to a local dealer where it was diagnosed; however, the vehicle was not repaired. The contact was advised that the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was 100.

My Tiguan has had a jerky transmission issues since I purchased it brand new. Dealer says operation is normal. I have read several forums and website where people have stated similar issues for this vehicle. Extremely hesitant in first and second gear. Jerks around especially during first minute or two of driving. Have tried to let car idle to normal temperature and it still happens. It’s as if it won’t go into gear and freezes up /hesitates for a few seconds, then finally switches gears. Extremely unsafe when pulling out onto road. Transmission shifts hard and will sometimes slip when changing gears. Beware! This has been happening since being brand new. Transmission reset did not resolve.

Jittery acceleration. Intermittent accelerator hesitation from a stop. The car hesitates or bogs down which can be unpredictable when pulling into traffic. Sometimes the RPMs surge during low speed without input from the gas peddle. I have had the car serviced twice since leased in July 2023. The dealership is fast to say they are all the same. there are no warning lamps for this issue and the dealership states no faults can be found with VDAS or GFF.

While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper, fire safety, and tow truck representative all commented that it should have. After the incident FDOT had to tow my vehicle to the shoulder prior to being towed away. During this time I was not able to turn the engine off- it remained on and was to

All side airbags deployed without crashing

Loud break noise Randomly not operative automatic emergency break

I am submitting this report to express serious concerns regarding my 2023 Volkswagen Tiguan, currently under a lease agreement and serviced exclusively at South Motors Volkswagen in Miami, Florida. The vehicle was originally delivered as a loaner with approximately 1,000 miles and now has 24,000 miles. Since early in the lease, the car has repeatedly displayed low oil warnings, despite being serviced multiple times under 10,000 miles. During my most recent service visit in June 2025, I was charged $9.48 for a minor oil top-off. When I contacted the service advisor afterward, I was advised to purchase 1-OW20 oil myself and manually add it whenever the warning appears, until the next 10,000-mile service interval. Following that advice, I have now purchased two bottles of oil out of pocket—th

Back up camera malfunction. Most of the time does not work. Gives message on screen

The vehicles back up camera system crashes and restarts until it ultimately stops working completely. The part (3G5035842J) specified by the dealer to repair the issue is not available for up to 2 months because it is on national back order.

I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been