2024 BMW iX owner complaints

While driving my vehicle, the vehicle completely shut down and stopped. The seatbelt pulled me back tightly. A notification displayed on my dash Continue driving possible: High-Voltage system. Cont, driving possible: Drivetrain. You can continue driving. Have the problem checked by your service center. I did have to push the start control button to get the car started. The car behind was able to stop in time to avoid a rear end accident. This incident put myself and others at risk. Because the stretch of road i was driving thru was at a low speed, an accident was avoided. Thank God I wasn’t on a freeway. I was able to take the vehicle to a BMW service center. They did keep the vehicle for about a week. Waiting on a part. From our discussion with a service tech and in

I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days ret

The contact owns a 2024 BMW IX. The contact stated while driving 40 MPH, the vehicle stalled. The contact took the vehicle to the local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V449000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 350.

Within 12 hours of purchase received a “High Voltage” electrical warning and a Drive Train warning. SUV is still drivable.

I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage

BMW has issued an update to their software. There is a setting on the car where you press auto H and if you press the break, it will stop as if it’s parked now. This software update has a bug and nkw this feature turns off even though you have it set, so you think you’re parking and you press the brake and lift your foot which should put it into park and the car keeps moving and you hit other cars or people or anything. It is extremely dangerous.

I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot. I was slamming the brakes as hard as I could, but i couldn't feel the brakes letting me me bottom out . This was a very traumatic experience. I have been able to reproduce it once again, but not always. But BMW dealership doesn't want to accept any problem. Thankfully, I had slowed down, otherwise, this is a very dangerous problem. Please investigate this. This has caused a big cost burden for me and also quite a traumatic experience.

I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run

The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.

Issue 1- Car Starts to slowdown on its own when on self-drive mode on freeways – Has happened 3 X - service center has not be able to reproduce the error but many people on BMW forums has complained about the same in various driving conditions. Ours happened on a straight road with no car ahead of us but a car behind us which nearly caused an accident and a lot of anxiety . Our car went down from 70MPH to 40 and wouldn’t let me accelerate as well . Issue 2 - Front and Rear self-parking modes don’t work – Always have an error and goes in the wrong direction and doesn’t detect open spaces. For example it can’t decipher between grass and tarmac when the feature is being used in a driveway. Have recorded evidence and the BMW service station says the feature can’t be used on a driveway o

I parked my car in my single car garage, opened the driver's door and left the vehicle. Car is supposed to go into "park" automatically. Went around the car, opened the trunk and the right rear door to get something large out of the trunk. As I was standing behind the car, the car suddenly starting moving toward me. I ran and the open R. rear door jammed against the right side of garage, at the garage door level, and stopped the car. I went into the car and found the car in neutral. I was nearly killed. For the rest of the day the car ceased to go into "park" automatically, as it was supposed to. This happened yesterday. Today the car is working normally (i.e. it goes into "park" automatically when I open the driver's door and emerge from the car.

Using BMW's Parking Assistant Professional feature, I recorded and saved a backup parking maneuver into my garage on 5/7/2024. The idea is that this saved maneuver can later be recalled and used as the car approaches the same location as where it was recorded. This function worked well the first 10 times or so that I used it. However, this past Sunday (5/12/2024), as I pressed on the touch screen to start this parking maneuver, the car did not perform the maneuver as it had the previous 10 times. Instead, the car went straight back and hit the wall. I have reported this glitch to BMW USA and have not received any response.

My 2024 BMW iX xDrive50 intermittently fails to deploy the rearview windows upon startup. Restarting does not help; they open only after driving above ~25 mph. This typically occurred once or twice a month based on my recollection. I purchased the vehicle in late May 2024, so I had it for only five months before the accident. More concerningly, the vehicle sometimes shifts from Drive (D) to Brake (B) mode without input. I noticed this behavior several times before a crash on 10/27/24, and again after the crash. On 10/27/24, while in B mode, I slowed at an intersection with ~30 feet of space ahead. I was practically at a stop and began to inch forward when the car suddenly accelerated and I lost control, rear-ending the car in front. No automatic braking or warning systems activated. BMW

Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage. The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush along driveway). After manually moving the SUV backwards a few feet along path to clear obstruction,

Vehicle has displayed drivetrain and high-voltage-battery fault warnings on three separate occasions — December 2024, July 2025 (after replacement of a high-voltage-battery cell), and September 2025. Despite multiple service visits and nearly 90 days out of service, the same safety-related warnings have recurred. BMW NA and the servicing dealer (Chapman BMW Chandler, AZ) ultimately returned the vehicle to me in October 2025 without further repair, stating only a “courtesy recheck” was performed. I remain concerned that the vehicle’s high-voltage-battery system may have an unresolved defect that could affect safety or reliability. Please investigate whether similar cases exist for 2024 BMW iX vehicles exhibiting repeated drivetrain/HV-battery warnings.

Drove the car and parked it. Went into the store and got back into the car. Turned the car on and it had an emergency light saying a drive train malfunction had occurred and that the car could not drive and had to be towed to the dealer for repair. Turned on and off the car. It still had the malfunction. Had the car towed to the BMW dealer. They tested it and came up with 7 codes of malfunction: charging unit, supply voltage, acceleration, drive function, ethernet and transmitter unit, battery below storability, electric a/c compressor. They reset the car and the codes went off. BMW North America then told the Santa Monica BMW dealer to test drive the car to see if they could replicate the error. They could not. Without inquiring why the car had stopped functioning, and without repairing a

On 9/6/2023 I arrived home at [XXX] around 3:30 pm. I stopped the car and put the car in "Park". Immediately car moved with full force like a rocket and hit the garage wall head on. Car got stalled, while this happened I still had my seat belt on. I was able to reverse the car about 5 feet and put back in park but I was not able to shut off the car engine manually. I have been using the wallet key on my apple phone. That also failed to stop the engine of the car. Then I went inside the house and brought the physical key and it was able to shut the engine off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While operating the vehicle, the steering system suddenly developed a fault with no prior warning. A "Changed Steering Effort" warning appeared on the dashboard, immediately followed by significant resistance in the steering wheel and violent mechanical shuddering/oscillation. This resulted in a sudden, dangerous difficulty in maneuvering the vehicle. Despite the 2024 BMW iX and related models (5/7 Series) having known internal steering gear manufacturing defects (referencing SIB 32 01 24 and Recall 24V-714), the dealership is attempting to deny warranty coverage. They are attributing the failure to a tear in the rack boot, despite no evidence of impact to the surrounding undercarriage. The sudden electronic onset of the failure suggests an internal safety defect consistent with widespr

Tire size on BMW IX 2024 model 275/40 r22 sudden lost of pressure psi to 0. I saw a one inch rubber separation just below rim on the car. The tire might have hit a curb at extremely low speed going onto parking garage. no marking of side impact that would explain the opening separation just below rim All warning system after failure functioned correctly. The tire is suspect for this vehicle as the possible problem being on a heavy EV type car.

While moving at a very slow speed parking the vehicle in my driveway, I was slowly turning to the left. The vehicle accelerated suddenly and quickly. This cost the front end to strike the deck and steps to the deck of my home. It also damaged the lower front end of the vehicle.