2024 BMW X1 owner complaints

While visiting BMW of Alexandria, an approved BMW dealership, I was told that BMW vehicles have an issue where running it through a safe, approved inside car wash when it's below 40 degrees Fahrenheit outside is dangerous. Parts break, glass shatters, it's just dangerous. Not believing that, I sent the question to BMW of USA customer care. They had a case manger, Jake, call me today. He stated that is theoretically possible for a BMW. When I said it's scary that my kids, my wife, could be in the vehicle when parts shattered or exploded, his only comments were about warranty coverage. I even directly asked if that's possible and is there any history in BMW of that happening. He said he did not do research and refused to do it... only saying it's theoretically possible and warranty co

The contact leased a 2024 BMW X1. The contact stated that while driving at 20 MPH, the sun obstructed her driving view, she lost control and crashed into an electrical pole. There were no warning lights. The automatic braking system did not engage. The air bags deployed. The contact was taken by ambulance to the hospital due to head, neck, back, and chest injuries. The police informed her the vehicle may be totaled. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amo

The contact owns a 2024 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am a new owner of a BMW X1. The design of the 2024 vehicle is problematic. I also own a 2022 BMW X3, that car is fine. This X1 has an infotainment system much like a Tesla and it creates a distracted driving situation. For example to deactivate that feature, which I do 100% of the time, that causes the stopped car to shut off takes one button press in the X3, in the X1 it takes 3. I have to press a button, find the deactivate on the screen then select the media button to go back to the radio. The whole time I am looking away or I have a passenger do it. To switch from say satellite to FM is similar but takes 5 on screen button presses. In the X3 I have buttons pre-programmed, no looking away. I cannot believe that this car was allowed to be built. I emailed BMW over a week ago and they

The auto start software will turn the engine off when the car is still rolling. I can be rolling 2-4 MPH and the engine will just turn off. There’s a huge delay after the engine restarts for power to continue. There is no way to permanently turn off this feature. If you are making a left turn across traffic you can be in a situation where the car will allow you to roll into oncoming traffic with the engine off. And as you press the gas nothing happens. It happens randomly so there’s no way to “learn” how the car behaves and anticipate it. In addition when the engine power does resume, it jolts forward and is sudden. The dealer has said there is nothing they can do as it’s BMW USA software. There’s no warning and no way to know that the engine is off. The software will only tell you

2024 BMW X1 xDrive, 8000 miles, original tires. Front right tire wear to 2.7mm, front left tire wear to 4mm, and rear tires wear to 5mm. AWD vehicle where fronts should not be significantly outpacing rear wear. Left-right asymmetry on front axle suggests alignment issue. Dealer and BWM North America refused in investigation and call it normal. Requesting NHTSA agent review and case escalation.

We have owned the car for nearly 2 years and the rear cross traffic alert has never worked, even when cars and pedestrians are walking behind the vehicle. BMW says nothing is wrong. Many other drivers report the exact same issue with their BMW.

My specific complaint is that the “door is open while driving” notification is dangerously insufficient. Details as follows: Door was not closed properly while driving. Driver was not sufficiently notified by car (small visual notification behind steering wheel, no audible notification). Door flew open while turning, endangering passengers, alarming driver, and endangering nearby vehicles. This is in comparison to the seatbelt notifications, which are incredibly loud and pervasive, and much less dangerous than a door flying open while driving. Problem is easily reproduced.

I was in a low speed front end collision on Oct. 10th. I was unable to stop despite stamping on the breaks. A week after the accident I received a letter from BMW informing me of a recall for the integrated brake module with no remedy available. It looks like the first brake recall letters were sent out in Feb. of 2024 but I never received a letter

The contact owns a 2024 BMW X1. The contact stated while driving 55 MPH and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the brake pedal had traveled to the floorboard. The vehicle was diagnosed by the dealer and the contact was informed that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

On [XXX] we were headed to Myrtle Beach, a warning lite came on the dash to go straight to the dealer. Later when we got home, my wife called the dealer and set up an appointment. At that time the service department said that BMW didn't have a solution to the problem and told us to wait until we received a text or call to have the X1 BMW serviced. We got a letter in August that the remedy is available and carried it to the dealer. The service department then told us that the part was not there for our car and it was in transit. Also the part had to be paired to our vin number, so they put us back on the road for another week of maybe nothing will happen. We tried to get a loaner, because we been long bought the car. Finally on September 12th we carried the car in to be serviced for the rec

The contact owns a 2024 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no part available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted several times, and the contact left voicemails. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Please refer to NHTSA recall 24V104. BMW (and NHTSA) have known about this safety issue for 7 months or more. Yet, BMW has done absolutely nothing to resolve the problem. What is it going to take to get BMW to place a reasonable priority on this? Deaths? Severe accidents? The recall was issued 2/12/24. It is now 10/2/24. I continue to drive a vehicle affected by the recall. I do not feel safe and feel BMW needs to address this issue without further delay. I have emailed BMW customer service seeking updates and they won't even respond!!!!! I am submitting this vehicle safety problem before something bad happens to my wife or me as we drive this defective vehicle.

Traveling about 35mph with no cars around, the brakes applied, no throttle response, and little steering. Warning lights illuminated and couldn't move car until turned off ignition and restarted. Dealer showed no codes and shows no record of it occurring. This symptom mirrors a recall on last years model, but not yet on 2024's. BMW says there's nothing more they can do but we are afraid to drive car because it's a guaranteed accident waiting to happen.

The BMW 2024 X1 comes with the new iDrive9 that has eliminated most of the physical controls. Now there is a large touch screen that controls the radio, HVAC, Apple Car Play, cruise control, head lights, heated seats, etc. The driver has to keep looking at the screen to find the touch buttons to control all the operation functions of the car. Texting while driving is dangerous; well with the iDrive9, one is texting on steroids!!! This system is nothing short of dangerous. It is so bad, I got rid of the car after owning it for 7 months. I can't believe the NHTSA would allow such a system on a vehicle.