Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
full bulletin at NHTSA ↗2024 Chrysler Pacifica powertrain problems
moderate Owners of the 2024 Chrysler Pacifica have filed 11 NHTSA complaints about the powertrain at roughly $2,500 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See powertrain across all vehicles →
Complaints
11
Recalls
0
Avg fix
$2,500
| Model year | powertrain complaints |
|---|---|
| 2020 Pacifica | 36 |
| 2021 Pacifica | 119 |
| 2022 Pacifica | 68 |
| 2023 Pacifica | 39 |
| 2024 Pacifica (this page) | 11 |
| 2025 Pacifica | 3 |
What stands out
Powertrain accounts for 27% of all owner complaints filed against this vehicle, across 3 categories tracked.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
full bulletin at NHTSA ↗ACTUATOR - TRANSFER CASE
full bulletin at NHTSA ↗Flash: Powertrain Control Module (PCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation.** Customers may experience one of the following: ● **A low battery state of charge and/or dead battery. ● Engine Stop/Start inoperable.** ● Vehicle may enter “Auto Park Mode” during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering “Auto Park Mode” by the blinking D on the shifter for three blinks and then automatically shifting into Park. NOTE: **To shift out of Park, the
full bulletin at NHTSA ↗948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 6 most recent
The charging system light came on. My wife went to charge at public charging station due to being close to one. After plugging in the van, it said charging failed. She unplugged the charged went to back up and the van died. Had to have it towed to dealer. Dealer states even though the van is in the warranty period, the IDCM which is up under the van is scuffed and therefore isn’t warrantied. They…
I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.
Vehicle loses power and goes into limp mode. This has happened three times same fault code. The last two times we were going 80 on the expressway. Very dangerous luckily we haven't caused a accident. The manufacturer hasn't fixed the problem. Even though we keep taking it to the dealer. They clear the code and try to recreate the problem with no success. Tell us there is nothing they can…
I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica Select PHEV) WITH 6997 miles on the odometer. As I was driving, at approximately 11:15AM, I received a message on the dashboard that read, “Stop Safely!! Vehicle will shut off in < 2 minutes”. For my own safety as well as other drivers on the road, I tried maneuvering the vehicle to the side of the road,…
The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and was stranded for 2 hours. I had the vehicle towed to my local dealership service…
While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. “Stop Safely, Vehicle Will Shut Off Soon.” I kept my foot in it and guided the Pacifica Hybrid through the off-ramp and into the rest stop’s parking lot And turned off the ignition and engine for 5…
Had powertrain trouble with your 2024 Chrysler Pacifica?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2024 Chrysler Pacifica?
It's a documented issue but not catastrophic. 11 complaints have been filed. Repairs average $2,500 and most owners catch it before it causes a breakdown.
At what mileage does the powertrain typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2024/Chrysler/Pacifica.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.