Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles
An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
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moderate 26 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Electrical accounts for 38% of every owner complaint on file for this vehicle — the dominant problem area across 8 categories tracked.
All 2 active electrical recalls on this vehicle land at critical or severe — none classified moderate.
An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
full bulletin at NHTSA ↗Quality improvements include: -Enhanced center screen stability
full bulletin at NHTSA ↗"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
full bulletin at NHTSA ↗"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
full bulletin at NHTSA ↗Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners report widespread electrical malfunctions in 2024 Ford Mustangs, with the instrument cluster and infotainment display being the most frequent problem. The digital gauge cluster goes black intermittently or at startup, sometimes for extended periods, leaving drivers unable to see speed, fuel level, mileage, or warning lights. Several owners describe this happening during highway driving, creating a legitimate safety concern. The center touchscreen also blacks out, rendering the backup camera, climate controls, and navigation unavailable. Some dealers have replaced the dashboard without resolving the issue.
Body Control Module (BCM) water intrusion emerges as a serious root cause in multiple complaints. Water is entering through footwell ducts during AC operation, seeping from windshield and body seams, and accumulating in the vehicle interior. This moisture is disabling multiple systems simultaneously—HVAC, heated seats, rear turn signals, and blind spot monitoring—without warning. Ford acknowledges the condensation issue but has stated it's "expected."
Other electrical failures include the horn not functioning due to a missing clock spring, turn signal chimes not sounding, the backup camera display malfunctioning even after repairs, tire pressure sensors flickering, and headlights cycling on and off. The AC system itself fails to cool in some vehicles. Dealers report parts shortages delaying repairs, and some owners note that the recall software update (Campaign 24V802000) either caused new problems or failed to resolve existing ones. Repair timelines stretch months with no completion date in sight.
The digital instrument panel display goes completely black or loses power intermittently, rendering all gauges, warning lights, and vehicle information invisible to the driver. Occurs at startup or during normal highway driving.
When: Early in ownership (400 miles to 5,000 miles); also reported at higher mileage. Some owners report issue develops later (April 2025+).
Symptoms owners cite: Instrument cluster screen completely black with no images or power; No visibility of speed, fuel level, mileage, or warning lights; Screen loss lasts minutes to over an hour; No restart animation; appears to lose power momentarily; Sometimes screen fades out during normal operation
Repairs/costs cited: One owner reports dealer performed software update; another had dash physically replaced but problem recurred within three days. Most failures not duplicated by dealers or remain unrepaired. One owner in dealer shop over two months with no solution.
Recalls/TSBs owners mention: Ford issued service bulletin to update software and stated they are working on the problem with a timeframe of October 2025. Some owners referred to NHTSA Hotline. One owner considering Georgia lemon law.
The center dashboard touchscreen (displaying backup camera, climate controls, radio, navigation) fails to boot or display, leaving it completely blank and nonfunctional.
When: Various times; one case explicitly after NHTSA Campaign 24V802000 software update in January 2025.
Symptoms owners cite: Center screen goes black intermittently without warning; Screen does not boot at startup or during operation; Backup camera view unavailable; Climate control touchscreen unavailable; Radio and navigation inaccessible
Repairs/costs cited: No repair information provided by owners. One complaint notes the problem began after recall software update was installed.
Recalls/TSBs owners mention: Recall Campaign 24V802000 was issued for electrical system; however, this update appears to have caused or exacerbated screen blackout in some vehicles. Some owners noted their VIN not yet included in follow-up recall Campaign 25V315000.
Water enters the Body Control Module and vehicle interior through footwell ducts, windshield seams, and body seams, disabling multiple critical electrical systems simultaneously.
When: Occurs during air conditioner operation; reported very early in vehicle life (60 miles) to higher mileage. Condensation issue known since delivery.
Symptoms owners cite: Water drips onto driver's foot and pedals (brake/gas) during AC operation; Excessive condensation inside front and back windows in cold weather; Water visible on inside of windshield and in camera housing; HVAC and climate control failure; Heated seats inoperative; Rear turn signals fail without warning; Blind spot monitoring disabled; Outside temperature display stops working; Backup camera fogged inside housing; Auto brake system not functioning due to camera fogging; Water puddle sounds heard inside vehicle
Repairs/costs cited: One dealer confirmed BCM failure and stated parts are available for inspection. However, repair has been delayed nearly two months pending 'engineering approval' from Ford with no estimated completion date. Another owner experienced water entering vehicle interior creating visibility hazards and electrical issues but received no repair.
Recalls/TSBs owners mention: Ford has acknowledged the condensation in footwell ducts and stated this is 'expected' without providing a resolution. Open recall exists regarding BCM water intrusion (mentioned in complaint #1) but repairs are stalled on engineering approval. Ford offered one owner a trade-in at depreciated value as alternative to repair.
The backup camera view fails to display on the center screen or auxiliary display despite the audible alert system remaining functional, leaving the driver unable to see behind the vehicle when backing.
When: Intermittent failures on multiple occasions; one case after software installation attempt to fix the same issue.
Symptoms owners cite: Backup camera view does not display; Aural alert for cross traffic and pedestrian warning still functions; Driver cannot see what is behind or beside vehicle or direction of hazard; Auxiliary display failure even after Ford software installation
Repairs/costs cited: One owner reports dealer installed software to fix the display failure, but it did not resolve the problem. Vehicle was being inspected by dealer again at time of complaint.
Recalls/TSBs owners mention: No official response documented in narratives.
Horn does not function due to missing clock spring component in the steering wheel assembly.
When: Very early in ownership (400 miles).
Symptoms owners cite: Horn does not sound when pressed
Repairs/costs cited: Clock spring part is missing; dealer could not repair due to parts shortage.
Recalls/TSBs owners mention: Manufacturer confirmed parts shortage and referred customer to NHTSA Hotline for assistance.
When turn signal is activated (left or right), the audible chime alert fails to engage, leaving the driver without audio confirmation of signal activation.
When: Failure mileage approximately 2,894 miles.
Symptoms owners cite: Audible chime does not sound when turn signal is activated; Failure occurred on multiple occasions
Repairs/costs cited: No repair information provided; vehicle not repaired.
Recalls/TSBs owners mention: Manufacturer was notified and case was opened; customer referred to NHTSA Hotline.
The infotainment system fails to display pertinent vehicle information; issues persist even after software updates.
When: Early in ownership (1,000 miles reported); recurring afterward.
Symptoms owners cite: System fails to display vehicle information; Recurring and regular failure after initial repair
Repairs/costs cited: Dealer determined system required software update and repaired vehicle; however, failure reoccurred and became regular.
Recalls/TSBs owners mention: Manufacturer notified, case opened, customer referred to NHTSA Hotline.
Various electrical systems flicker or cycle intermittently during normal operation, including headlights, tire pressure sensors, and AC system.
When: During normal driving conditions.
Symptoms owners cite: Headlights flicker on and off; Tire pressure sensors flicker on and off; AC cycles between working and not working; No warning lights illuminate
Repairs/costs cited: No repair information provided.
Recalls/TSBs owners mention: No response documented.
Air conditioning system fails to blow cold air or does not cool the vehicle despite functioning.
When: Very early in ownership (under 3,000 miles on one vehicle; 16,000 miles for another condenser failure).
Symptoms owners cite: AC does not blow cold air; Cooling system inoperative or ineffective
Repairs/costs cited: One owner reports condensing core failure at 16,000 miles; vehicle in shop 3 weeks with no resolution. Another early failure with no repair details provided.
Recalls/TSBs owners mention: No response documented in narratives.
Water enters the vehicle interior through windshield and body seams, creating conditions for rust and mold growth.
When: Reported on vehicles with relatively low mileage; issue is ongoing.
Symptoms owners cite: Water leaks into interior from windshield or body seams; Rust visible on interior components; Mold concerns; Water visible in footwells and interior
Repairs/costs cited: No repair information provided.
Recalls/TSBs owners mention: No response documented.
The remedy applied during NHTSA Campaign 24V802000 (electrical system software update) disabled the vehicle or created new electrical failures instead of resolving existing ones.
When: When recall repair was applied; one vehicle at approximately 42,000 miles.
Symptoms owners cite: Vehicle became disabled after recall remedy was performed; Center screen blackout began after software update installed in January 2025; Screen failures persisted or worsened after update
Repairs/costs cited: Vehicle was not repaired after becoming disabled. Dealer informed owner that remedy had made vehicle disabled.
Recalls/TSBs owners mention: Recall Campaign 24V802000 was issued, but the remedy appears problematic in some vehicles. Follow-up recall Campaign 25V315000 exists but some VINs not yet included.
Battery becomes completely discharged and fails to hold charge, potentially contributing to other electrical system failures.
When: Very early in ownership; battery failure discovered after vehicle left unused for approximately 5 minutes.
Symptoms owners cite: Battery completely dead with no warning; Vehicle will not start
Repairs/costs cited: Battery replaced by Ford dealer under warranty.
Recalls/TSBs owners mention: Dealer replaced battery under warranty and suggested the faulty battery may have been responsible for related accelerator and brake failures.
Synthesized from 26 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
On [XXX], multiple electrical systems on my 2024 Ford Mustang suddenly failed while the vehicle was in normal operation. The following systems stopped functioning: HVAC/climate control, heated seats, outside temperature display, rear turn signals, and blind spot monitoring. No prior warning lights were displayed before the failure. These failures significantly compromised safety because the…
Cold weather. Warmed up the car for 10 minutes . all defoger for rear glass and winshield were used . There is accessive condenced water all over inside front and back window. started driving and used the wiper to clean the windshield and found out water is on the inside made the visability hard. Another issue with the Camera Visibility issue is daily in cold weather where the glass in front of…
I own a new manual 2024 Ford Mustang GT now with 800 miles. When turning on the unit on 2 occasions, one on November 20 and another on December 3, documented with photographs and videos, the unit presents a black screen with no image. Either in reverse or drive without the possibility of viewing any image. The agency was notified and commented that these failures had never occurred.
The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving.
The instrument panel goes blank. No way to tell how fast you are driving and no way to see warning lights. Ford has now had the car for over two months now with no solution.
I visited the [XXX] in Greensboro, NC on [XXX], was inside the Y for around five minutes, and when I came out and got back to my car, the car would not start, the battery was completely dead. I called USAA Road Service, they came and said I had a very discharged battery. They helped me get the car started, and I got home OK. I do not know what caused the battery to fail. After the battery…
The windshield or body seams leak water. There is rust on the interior. Concerns of mold. Water leaking into brand new vehicle.
I am concerned about a serious safety recall affecting the vehicle. To date, the manufacturer has not taken corrective action, which has placed an undue amount of stress on me. I respectfully request prompt steps to resolve this issue.
It's a documented issue but not catastrophic. 26 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
Based on the 26 complaints filed, electrical issues most often appear around 12,724 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 2 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.