this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer service departments created due to this models issues.
2024 Jeep Wagoneer S owner complaints
22 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 7 complaints shown
On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during deceleration followed by unintended acceleration repeated itself several times while attempting to get the vehicle back to the dealership (I was less than a mile from my local Jeep dealer when this occurred). I have video of the vehicle behaving this way, a
1. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% of the time, the Uconnect system freezes shortly after starting the vehicle, then reboots. Critically, this often happens while backing up using the rear-view camera — the screen freezes mid-maneuver, creating an extreme hazard for collisions with ped
The contact owns a 2024 Jeep Wagoneer S. The contact stated that the vehicle failed to start as intended. The contact stated that while waiting for several hours or several days, the vehicle started as needed. There were several unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to the dealer where the battery was replaced. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
I am reaching out regarding ongoing safety and reliability concerns involving my 2024 Jeep Wagoneer S Launch Edition, leased in March 2025 from SMG Automotive Holdings, LLC in Brooklyn, New York. I previously pursued arbitration through NCDS; however, the case was dismissed after I accepted a settlement related to issues occurring before March 31, 2026. Unfortunately, the vehicle’s problems have continued beyond that date. Within months of leasing the vehicle, it became completely inoperable late at night and would not start, leaving me stranded. The first tow truck was unable to move the vehicle because it could not be shifted into neutral, requiring a second specialized EV tow truck and causing several hours of delay and missed work. After the vehicle was returned, I began experiencin
I am filing this complaint because this vehicle has had multiple intermittent safety-related electrical/software and driver-assistance problems, and the vehicle is available for inspection upon request. On multiple occasions, the vehicle has powered on but would not shift out of Park into Drive. The most recent time, I was leaving work and the vehicle would not let me shift into Drive. I was stuck there for about two hours and had to call for a tow. When the tow truck arrived, the vehicle suddenly allowed me to shift into Drive again and I was able to drive home. This is very concerning because the vehicle can leave someone stranded without warning. The vehicle has also falsely detected hazards or forward-collision situations several times while driving, even though there was no nearby ve
What happened? We own a 2025 Jeep Wagoneer S (EV). Since delivery, the software has been unpredictable and dangerous. On day one (18 miles), delivery was delayed for a frunk latch failure requiring a total factory computer reset. The most terrifying event was when the brake and gas pedals "swapped" actions while my husband was driving our three sons. The car sped up when braking and stopped when hitting the gas. The vehicle has also "bricked" (lost all propulsion) twice in traffic with zero warning, nearly causing collisions. Charging fails frequently; it once sat for 12 hours with zero charge gained despite "green" indicators. We deal with constant "ghost" issues: the car jolts unexpectedly, the "Creep" setting glitches (causing it to roll into traffic or roll backward on hills), and th
powertrain 6 complaints shown
At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to safety issues of being in dangerous location. After a week at dealer was told it was ready to pickup. Then told to see a mechanic there who would show me what to do next time this happened. Involved unhooking 12v battery and pulling some fuses.
I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to me as is, but I do not feel safe driving it. On a side note, tis is the 5th time the vehile has been in the shop in the 6 months we have owned it.
The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair
While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior).
EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attempts to reset the vehicle using door locking and key removal and also disconnecting the negative terminal on the 12v battery were unsuccessful. The vehicle would not turn off or on and would not go into gear. The vehicle was towed to a dealership wher
Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s
steering 3 complaints shown
With only 611 miles on the odometer, and [10] days old while driving the 2024 Jeep Wagoneer S, out of nowhere started to systematically shut down while driving, causing a complete loss of power. Vehicle had to be towed to the dealer from which I purchased here in Phoenix Arizona. It has now been 36 days consecutively in the shop and the dealer is unaware what needs to be done to fix it. STAR has also been involved in no fix to this date.. I have opened up an arbitration hearing. But according to the various forms and pages I am on these vehicles are having tremendous safety risks that Jeep and its owner Stellantis are ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle is scheduled to return to the dealership again. Multiple safety-critical systems are affected. I believe this is an ongoing electrical system failure in a new vehicle, putting both the driver and passengers at risk.
Purchased the car on 5/16 and it’s been at the dealership since 5/23. Was driving and I received a message telling me to “stop safely, vehicle will shit off soon”. Car immediately slowed drastically and the wheel jerked forcing my car to swerve into the next lane on the interstate. Was barely able to pull the car over safely without getting crushed on the highway. Have opened a case with Jeep Customer care and been in contact with the dealership. Car has been sitting there with no progress on a fix and no one knows what to do. Dealership is waiting for Jeep engineers and have no idea what’s wrong or how to fix it.
suspension 1 complaint shown
2024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been out of service since 12/01/2025 with no permanent fix.
other 1 complaint shown
A B.E.V. has an estimated range- and the manufacturer claims up to 300 miles range in great conditions. They never pinpoint what the range is in cold climate. The only data I can find is they admit to it being "less". I am part of a large forum for this platform. I have heard several complaints on range in the cold. They all are experiencing less than 50% of the 300 advertised miles. 120-140 seems to be accurate when operating normally under 20 degrees. The concern here is with the rapid loss of battery, the average distance between possible charging locations, you could easily become stranded with no power and no way to stay warm while waiting for assistance, which could possibly lead to death.
engine 1 complaint shown
Driving down the road with my three kids in the car and a turtle light showed up and I could not accelerate. Cars behind me, swerved out of the way to avoid a catastrophic accident my car limped to the shoulder and once I turned the car off and on again, it worked. This car is a death trap and needs to be investigated.
wheels 1 complaint shown
After only a few months of owning the car, my tire completely blew out on the freeway. I did not hit anything or run over anything and the service team mentioned there was nothing in the tire to make them believe this was a result of something that punctured the tire.