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ProblemsByVin Index / 2024-MITSUBISHI-ECLIPSE-CROSS / COMPLAINTS
Full complaint record · NHTSA

2024 Mitsubishi Eclipse Cross owner complaints

7 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.

other 3 complaints shown

08/25/2025 ODI #11682951.0

Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.

08/06/2026 ODI #11755296.0

I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could

01/30/2026 28,000 mi ODI #11714402.0

The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approxim

electrical 2 complaints shown

09/25/2025 ODI #11689602.0

My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue

06/21/2025 Crash ODI #11668358.0

The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all th

airbags 2 complaints shown

08/21/2026 Crash ODI #11758590.0

While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V" shape the air bags never deployed. Driver attempted to brake but it was too late, happened too fast. After the impact and with the brake pedal fully engaged the car was still moving. A passerby jumped into the passenger seat and was abel to put the car into park. Police were notified but no accident report was issued according to the responding officier becasue it happened on private property.

02/21/2024 Crash ODI #11573212.0

Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-09-06. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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