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ProblemsByVin Index / 2024-TESLA-MODEL-3 / COMPLAINTS
Full complaint record · NHTSA

2024 Tesla Model 3 owner complaints

195 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

steering 5 complaints shown

35 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/24/2024 ODI #11632235.0

Vehicle Information: 2024 Tesla Model 3 Description of the Problem: We purchased a brand-new 2024 Tesla Model 3 just seven days ago, and we’ve already encountered a serious safety issue: the turn signal frequently fails to function. This problem compromises our ability to signal lane changes or turns, putting our safety and the safety of others at risk, particularly in high-traffic or highway conditions. Inspection and Reproduction: We took the car to Tesla Service, and the service advisor confirmed that this is a known issue with the vehicle. The malfunction has been reproduced and verified by Tesla Service. Safety Risks: The inability to use the turn signal effectively creates a significant safety hazard, as other drivers cannot anticipate our intended movements. This increases the li

12/12/2025 ODI #11704744.0

I am leasing a 2024 Tesla Model 3. The vehicle has a steering column defect that was previously acknowledged and temporarily repaired by Tesla Service. Within days, the issue returned. Tesla has now informed me that the steering column has a known design flaw, that replacement parts are still in development, and that any repair attempted now would fail. Despite this, I am being asked to continue driving the vehicle until at least January. This defect affects the steering system, a critical safety component, and raises serious concerns regarding vehicle control and driver safety. Tesla has not offered a loaner vehicle or alternative transportation while awaiting a permanent fix. I believe this vehicle is unsafe to operate and am reporting this as a safety-related defect in the steering s

12/10/2024 ODI #11629835.0

Occasionally, the Turn Signals decide to not work for a 5 second period. This is a car that is "stalkless" (meaning there isn't a physical turn signal stalk to press), but rather it's touchpad buttons on the steering wheel. While these usually work fine, occasionally when I depress one, I can feel that it does not press down at all, and the turn signal does not turn on. I view this as a SAFETY ISSUE in that a Turn Signal indicates intent to other drivers, and it's unsafe to not be able to use it. Tesla has replaced my steering wheel once (after 2+ months of waiting for "diagnostics") but the new wheel has the same issue. This has been occurring ever since I got this car, and that was many months ago. And I've heard other Model 3 and Model S customers have similar complaints. Ther

12/09/2025 ODI #11704105.0

I purchased this used Tesla Model 3 (VIN: [XXX] ) from a licensed dealer on July 15th, 2025. The vehicle is still under the original manufacturer warranty. Since ownership, I have experienced a persistent metal-impact noise coming from the suspension and steering area, especially when going over speed bumps, uneven road surfaces, or low-speed turns. The noise sounds like loose metal parts making contact. Tesla service has attempted repairs multiple times, including a recent visit that lasted several weeks. Although some minor issues were addressed, the abnormal metal impact noise continues and has never been fully resolved. The repeated unresolved noise raises concerns about structural integrity and potential failure within components related to steering, wheels, or suspension. While th

12/07/2024 ODI #11629381.0

The right and left turn indicator buttons freeze up, and will not operate for indefinite periods. The problem is intermittent, however, the buttons may be frozen for several minutes before the problem clears. I believe the manufacturer is already aware of this problem affecting numerous 2024 model 3 vehicles. I believe this appears as a definite manufacturer design flaw, and does not appear as reasonable user error, or other isolated random defect. The problem is presently becoming well known to 2024 model 3 owners in all markets, and there are now many online posts by other owners of this vehicle model for this identical problem. I encourage NHTSA to conduct a quick online search of user reported incidents, as an easy starting point. This problem creates a serious safety risk to other

cruise control 4 complaints shown

16 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/29/2024 ODI #11632959.0

the car consistently has phantom braking. the speed will drop around 15 miles of speed immediately. it also will slow on rolling hills and random long turns on cruise control. most recent date listed

12/08/2024 ODI #11629484.0

I reduced my set standard cruise control speed when traveling on a road curve and the speed drastically reduced by over 15mph lower than my setting on it's own. If i was traveling in a group then this would have created a dangerous situation for the following vehicles. This is another FSD/Beta programming in regular cruise control. Why are you still allowing this to exist???

12/08/2024 ODI #11629485.0

Traveling with cruise control at 80mph with the flow of traffic and the speed setting dropped to 60mph. Why do you still allow this?

12/08/2024 ODI #11629486.0

Traveling with cruise control with the flow of traffic at 75mph and the setting dropped to 60mph. I thought FSD/Beta programming was not allowed as regular vehicle settings so why does this continue?

other 3 complaints shown

12/29/2024 ODI #11632963.0

the vehicle consistently has pillar camera blockage warnings. I have had this repaired once but it still happens. this would not be a problem except the vehicle offers no other cruise control than adaptive. my concern is the vehicle consistently has phantom braking ( listed in a separate complaint I have made). I am concerned the two issues are related. the last time this happened is reported below.

12/27/2024 ODI #11632784.0

The new steering wheel design has buttons for left and right turn signaling. These buttons often get stuck/jammed and prevents the driver from successfully signaling. This is dangerous on the freeway where you are having to fiddle with the jammed buttons while lane changing at high speeds.

12/11/2025 ODI #11704483.0

When there’s heavy rain, the horn is muffled very badly you can barely hear it.

electrical 3 complaints shown

30 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/18/2024 ODI #11631537.0

Entire screen froze. FSD stopped working completely. The system GPS stopped working, auto wipers stopped working, auto park, anything related to the cameras stopped working. After trying multiple resets, it didn't help. It luckily started working again in the morning. Others have reported this issue to Tesla and all over Reddit. News articles are starting to come out about it now. The entire motherboard dying is a massive safety issue, especially if there are any safety systems linked to it (like auto wipers, speedometer, ABS or AEB, FSD, etc.). Tesla refused to replace my computer after I showed them the issue. [XXX] 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/17/2024 ODI #11631236.0

Issue is with Tesla's new turn signal buttons. They removed regular turn signal stocks with a left/right button on the left side of the steering wheel. This is a safety issue because it hardly works because you have to tap it dead center and I would have to take my eyes off the road to do that. If I'm on the curve already, with the buttons being on one side of the steering wheel, it's very difficult to click when the buttons are upside down. I have to take my eyes off the road more often than not which makes it a safety concern.

12/16/2024 ODI #11630985.0

Screen cracked without any direct cause. Manufacturer defect. Manufacturer will not cover under warranty.

airbags 3 complaints shown

5 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/16/2025 ODI #11705295.0

SUPPLEMENT TO PREVIOUS COMPLAINT (VIN: ...XXX): CRITICAL NEW EVIDENCE OF MULTI-POINT SAFETY FAILURE. On Dec 10, 2025, Tesla Service performed a full diagnostic and repair of the airbag safety system. In addition to the previously reported "damaged wires" in the passenger seat (OCS Module), the technician ALSO had to replace the Steering Column Control Module (SCCM) to resolve the active safety faults. Safety Implication: The vehicle was sold with simultaneous hardware failures in both the passenger occupant sensing system AND the driver's steering column airbag controls. This confirms widespread physical/electrical trauma to the vehicle's Supplemental Restraint System (SRS) that was concealed at the time of sale. The dealer released a vehicle with compromised safety hardware in both th

12/13/2025 ODI #11704891.0

SUPPLEMENT TO ODI # 11702355 and 11698467: Validated proof of physical defect: Tesla Service diagnosis (Dec 10, 2025) confirms "damaged wires at the OCS module" caused the airbag failure. This finding indicates the vehicle suffered physical trauma that was concealed prior to sale. The presence of damaged internal safety wiring is inconsistent with a factory-condition vehicle and suggests the vehicle was released to the public after substandard repairs to a prior wreck. The airbag system was disabled due to this physical damage.

12/01/2025 ODI #11702355.0

NHTSA Complaint Narrative (Copy & Paste) CRITICAL SAFETY DEFECT: SALE OF VEHICLE WITH DISABLED AIRBAGS Incident: 10/24/2025 | Dealer: Braman Cadillac (Miami, FL) | VIN: [XXX] Braman Cadillac sold me this 2024 Tesla Model 3 representing it as "clean/no accidents." In reality, they released a vehicle with a disabled airbag system resulting from a crash that occurred in their inventory. 1. DISABLED RESTRAINT SYSTEM (RCM): Tesla Service Mode diagnostics confirm the Restraint Control Module (RCM) is in "Post Replacement" state, displaying the prompt: "Post Replacement Tasks - Routine requires Service Mode Plus authentication." This proves the airbag computer was replaced following a crash/electrical trauma but NEVER calibrated. Consequently, the SRS is disabled and will not deploy. The vehic

lighting 1 complaint shown

18 total in this category · severe · avg repair $250 · see lighting cluster analysis →
12/11/2024 ODI #11630197.0

The buttons on the steering wheel stick and do not work. These include the turn signals and also bright lights and windshield wipers. They stick on my car, and I am renting a 2024 model 3 that they stick on as well. It’s not possible to signal a turn or wipe the windshield when this happens, which is a safety issue.

Showing 300 of 195 total complaints. The full federal record is available at nhtsa.gov/vehicle/2024/Tesla/Model 3#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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