Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2024-TOYOTA-COROLLA-CROSS / COMPLAINTS
Full complaint record · NHTSA

2024 Toyota Corolla Cross owner complaints

46 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. 20 of them are reproduced below in full, most recent first, grouped by category.

electrical 6 complaints shown

13 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/08/2024 ODI #11629494.0

After taking my vehicle for the hard braking recall, the rear liftgate no longer opens. The door latch is released and I can manually open the door. Once open the door does respond and closes with FOB or close button.

11/01/2024 ODI #11623205.0

Brake lights dont completely light up. High chance of rearend accident at night.

10/26/2024 ODI #11622111.0

Key FOB will not be detected onboard by the system after start and alarm persist for more than 30-45 minutes.

10/21/2026 ODI #11772714.0

Component: Multimedia display and connected-services software. Since September 2024, a pop-up has appeared on the center screen about every 7-10 minutes while driving: “Enter 6-digit PIN,” with “Reset PIN?” and a grayed-out “Submit” button. I have never set or used a PIN. The vehicle is available for inspection. Safety risk: The pop-up takes over the screen and hides navigation while the vehicle is moving. It occurs with both Apple CarPlay and Android Auto, which points to the vehicle’s software rather than the phone. To clear it, the driver must look away from the road, tap X, then tap the CarPlay icon to restore navigation. On a 30-minute drive, that is three interruptions and six screen taps. The prompt cannot be permanently dismissed, so the distraction repeats for as long as the vehi

09/30/2024 ODI #11617346.0

When i unlocked my vehicle and step on the brakes and press the ignition, the car suddenly alarms and says “check hybrid system, ignition on, no key detected”. Several attenpts are made and it keeps happening five times until it stops. This condition kept me from travelling and delayed me for more than 45 minutes.

08/07/2026 ODI #11755404.0

I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.

other 4 complaints shown

12/31/2025 ODI #11708049.0

The car started alarming and cannot detect the key fob. I got stock for 15 minutes.

11/06/2025 ODI #11697853.0

The vehicle’s multimedia screen intermittently displays a message prompting to “enter 6-digit PIN.” This message frame appears randomly and covers the center of the screen, including while the vehicle is in motion. When this occurs, the navigation display becomes blocked, creating a potential safety hazard as the driver’s view of navigation instructions is obstructed. To clear the message, the driver must manually press the “X” icon and then reselect the map display. This action requires driver attention and physical interaction with the screen while driving, increasing the risk of distraction and compromising safe vehicle operation. The issue occurs unpredictably—sometimes after several days, sometimes within minutes, or even immediately after pressing X to close the message. This recur

10/08/2024 ODI #11618735.0

Received message in car stating power brake low. On the app, received a message stating there is a malfunction with the brakes. The messages have since gone away and will be contacting dealership.

09/29/2026 ODI #11767875.0

Vehicle: 2024 Toyota Corolla Cross Hybrid, 13565 miles, [XXX] Recall: Toyota 26TA08 / NHTSA 26V203 Component: Acoustic Vehicle Alerting System (AVAS) / pedestrian warning sound I am reporting a problem that I noticed following completion of Toyota safety recall 26TA08 on my 2024 Toyota Corolla Cross Hybrid. The recall repair was performed by Toyota dealer , Larry Miller Toyota, Murray UT, XXX, and involved the software update for the vehicle's pedestrian warning sound when operating in reverse. Oil and filter also serviced. Two days after the recall repair the rear power hatch (which has never malfunctioned) would not open. The motor ran to unlock but did not raise the door. Opened the door manually and it worked fine closing. Tried again to open and just sound of door unlocking but

lighting 2 complaints shown

4 total in this category · severe · avg repair $250 · see lighting cluster analysis →
12/16/2024 ODI #11630891.0

Corolla Cross Hybrid SE- The tail lights are almost non existent. At night when I look from behind, the car is almost invisible from 50 feet away. Lic plate light is the only help. Looks very dangerous and scary to drive in the evening or in the dark. Please look into this.

12/16/2024 ODI #11630980.0

The headlights on this vehicle are not safe. They have a shadow , or curtain over the top half of beam. This severely curtails your ability to see safely down the road. Going up to a hill, your ability to see road hazards are almost nill. You cannot see hazards to the side of vehicle , or above, either. My wife is a school bus driver, and is aware you should be able to see 15 seconds in front of you, or a city block. This vehicle totally fails to illuminate anything near that. And you cannot read street signs, unless they have their own lighting. We took it to the dealer. They adjusted the lights, which didn’t solve the problem, and now we are getting flashed by other drivers, and are causing road rage. Please help!

engine 2 complaints shown

10/26/2024 Fire ODI #11622069.0

While returning home from an outing, I accelerated the gas to switch lanes and the check engine light came on, I heard a gravel like pop noise. And saw smoke coming from my car towards the back. A car next to me told me to pull over as my car was on fire. After finding a safe destination to pull over, the hood of my car and engine caught on fire. Thus resulting to a total loss of the car and assistance from the fire department as well as the police department to deal with the aftermath of the vehicle.

09/13/2026 ODI #11763970.0

El auto tiembla como motor viejo asi como su sumbido de motor, las lunes de bolsa de pasa prendiendo, la asistencia de punto ciego en ocasiones no responde asi como para cambio de carril, camara trasera en estado de reversa en ocaciones no enciende o la imagen esta un poco distorsionada, la panta del tableta se apaga en ocaciones cuando auto esta ensendido corriendo en carretera..Cuando el auto en reversa en ocaciones brinca o tiembla como si lo moviera como un brinco.. En carretera a una velocidad más de 75 millas el auto empiesa a temblar.. El asiento de conductor cada comentó se baja solo de su nivel..

body 2 complaints shown

4 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
10/23/2024 ODI #11621656.0

Toyota recall 24TA11 was performed by the dealership. It is a software update to help with braking under certain conditions. However, this update has led to the power tailgate not longer opening. This is an unintended side effect of the update. Several other instances of the tailgate failing after the software update have been reported. Toyota must fix this.

09/23/2026 ODI #11766279.0

The AC condenser on my 2024 Toyota Corolla Cross suffered a premature failure due to a critical vehicle design flaw. The lower bumper grille features exceptionally wide gaps placed very low to the ground, leaving the delicate aluminum condenser completely unprotected from routine, foreseeable highway debris. Because the climate control system regulates internal dehumidification, this premature failure directly compromises the vehicle's windshield defrosting and defogging capabilities. During temperature changes and damp conditions, the vehicle is unable to adequately clear the inside glass, severely impairing driver visibility and creating an immediate operating hazard on the road.

cruise control 1 complaint shown

10/31/2024 Crash ODI #11622972.0

After turning left into a parking spot,car did not stop as usual.The car went over curb and hit a 'no overnight parking sign.The collision bent the sign pole and damaged my driver front black bumper. I was stunned and did not realize it was a vehicle error, at first. I have owned the vehicle 6 months and have had difficulty understanding the technical aspects of it. I searched online and found the recall, but have not been officially notified yet. I had a similar incident the first month i owned it. I turned left into a parking spot, the car did not stop until hitting bushes in front of me. At that time I thought it was my error. No, it has not been inspected. I was distraught and decided to leave it as is. This is very dangerous,as I could have hit a pedestrian or crashed down a hi

visibility 1 complaint shown

08/27/2024 2,688 mi ODI #11611082.0

The contact owns a 2024 Toyota Corolla Cross. The contact stated while driving at approximately 55 MPH, the front windshield suddenly fractured on the passenger’s side without impact. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure and referred the contact to the Insurance provider for assistance. The failure mileage was 2,688.

brakes 1 complaint shown

08/26/2024 ODI #11611017.0

The vehicle, Toyota Corolla Cross seems to have an issue with stopping from a reasonable distance. Unlike other Toyota models, I find it difficult to stop the car in the stop signs and traffic lights with reasonable brake pressures.

steering 1 complaint shown

08/20/2026 50,000 mi 1 injury ODI #11758226.0

The contact owns a 2024 Toyota Corolla Cross. The contact stated that twice while driving at various speeds and slowing down to make a turn, the brake pedal was depressed but the vehicle failed to slow down as intended and the steering wheel locked up. During the first failure, while the contact’s husband was driving, the vehicle lost power. The vehicle was driven to a gas station and then restarted. The vehicle was then taken to the residence. The contact stated that during the second failure, while the contact was driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to slow down, and the steering wheel locked up. The vehicle ran over a sidewalk with cinderblocks and stopped sideways in the middle of two lanes. The contact attempted to move the vehicle, bu

Showing 20 of 46 total complaints. The full federal record is available at nhtsa.gov/vehicle/2024/Toyota/Corolla Cross#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-10-25. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.