2025 Cadillac Escalade ESV owner complaints

On XXX, I picked up my 2025 Cadillac Escalade ESV, VIN [XXX], from Open Road Cadillac after a replacement 6.2L V8 engine had been installed following failure of the original engine. Approximately one mile after leaving the dealership, the engine temperature rose to approximately 297°F. The vehicle displayed a critical oil-pressure/no-oil warning, coolant leaked from the vehicle, and the replacement engine produced a loud metallic knocking/clanking sound and had difficulty starting. The vehicle could not be safely operated and was returned to the dealership. The dealership subsequently advised me that a coolant hose/component had come off and caused the coolant loss. I was later advised that the vehicle was repaired, had completed approximately a 15-mile road test, and was ready for pickup.

Car was driving fine, randomly at 10k miles, the car started turning off. Thank god I had reached my house before it died out on me. I called the Cadillac dealer and brought it in. Apparently a plug was fusing, which caused a shortage to the engine.

My 2025 Cadillac Escalade ESV lost power and shut down while I was driving on the highway. The gas pedal stopped responding, and the vehicle would not restart afterward. This created a serious safety risk because the vehicle suddenly lost propulsion while driving in traffic. The vehicle is less than one year old and is already going to be on its third engine. The original engine was already replaced once before. The previous replacement engine was a brand-new GM engine with 0 miles, but it failed after only about 20,000 miles. Pepe Cadillac confirmed that this is the second replacement engine, which means the third engine counting the original engine. The dealer also confirmed that the engine locked up due to internal bearing material failure and needs to be replaced again. The repair or

1. 6.2L Gasoline Engine.Vehicle available and has been in the shop at least 6 documented times. The 2025 was not part of the recall. GM refuses to tell me if the known engine problems of the recall was fixed on my engine prior to building and delivering the vehicle 2. Engine continues to knock and studder sometimes as if it will shut down. 3. Initial knocking confirmed and mechanics changed our lifters. Problem still exist but GM engineers now say, “operating as designed. Fear for my life and my families life. Can’t trust it. 4. Yes, by GM authorized mechanics. 5. None at all on warning lamps, messages etc

Second screen in my 2025 Cadillac Escalade burned my daughter at 158 degrees.

The contact owns a 2025 Cadillac Escalade ESV. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The contact stated that the headlights were inoperable. The contact stated that the headlights failed to function properly and turn on. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,200.

Component(s) Involved: Electrical System, Visibility/Wiper, Structure: Body: Door: Power Access/Locks. ​Description of the Defect: The front and rear center console "Command Centers" (touchscreens) have suffered a total electrical failure and are completely black. On the 2025 Escalade, these screens have replaced nearly all physical buttons. Consequently, there is no manual override or physical backup for the safety and visibility systems hosted on these modules. ​The vehicle's Global B (VIP) electronic architecture uses a shared high-speed data bus; a failure in these primary command modules creates a high risk of a "cascading failure" that could spread to the 55-inch pillar-to-pillar main instrument cluster, potentially disabling the speedometer and safety warnings while the vehicle is i

In August 2025 I purchased a brand new 2025 Cadillac Escalade ESV Sport Platinum. Purchase Price $155,000. I maintained the car to the highest level possible since taking ownership. The total miles put on the car between August 2025 and May 2026 was 6,142. On May 14, 2026 at approx. 8am EST I was driving the car southbound on Alternate AIA (going from my house to my office). As the car was approaching the intersection of Alternate AIA and Hood Road the engine stopped running and turned off. The Car rolled to a stop and the dashboard displayed a message of "please push the start button". The electronics of the car were fully functional, the dashboard was on and I was able to roll the windows up and down, however when I would hit the start button on the car the engine would not turn on.

My engine started to make noise so I took it in for service and was told by Cadillac service it was a blown piston rod and it required a full engine replacement.

The contact owns a 2025 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance sensor failed to function as intended. The contact stated that while driving behind another vehicle, the Forward Collision Avoidance system failed to alert the contact of the vehicle ahead or enable the braking system. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was provided with DTC: U023E. In addition, the contact was informed that further inspection was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,400.

While driving at approximately 40 MPH there was a loud pop and the panorama sunroof shattered. There were other cars traveling at the same speed or less, but nothing struck the vehicle to cause the glass to shatter. The glass did not immediately give way, but had it, there were passengers that would have been impacted. The roof was inspected by the dealership but is no longer available for inspection as the dealership could not provide a loaner or rental vehicle. There was no warning. The temperature was mild. This is not about the repair expense or time involved but about the safety or the panorama sunroof.

The headlights on our 25 Escalade started to fail. They basically became more and more dim to the point it looks like the Daytime running lights are on at night instead of the headlights. When we took it into the dealer to get checked they stated it was a known issue. Apparently it’s such a large issue that one of the headlights is back ordered with no timeline. This seems like a serious safety issue that customers were not being warned about.

My 2025 Cadillac Escalade ESV went into the dealership for routine maintenance and several software updates were applied to vehicle along with an oil and filter change on 17 February. The software took multiple times to load and I took the vehicle home on 20 February. Later that day after picking up my children from school an error popped up on the dash that stated Service Leveling System and Vehicle Too Low Drive with Caution. Shortly after on the way home the ride height system made a crunching noise after I parked and got out of the vehicle to get gas. It felt like something mechanical wasn't working in the suspension. I dropped it back off at the dealership Monday 23 February. I picked up the vehicle later that day and the same error popped up again. We then gave it back to the de