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ProblemsByVin Index / 2025-CHEVROLET-SILVERADO-HD / COMPLAINTS
Full complaint record · NHTSA

2025 Chevrolet Silverado HD owner complaints

27 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 6 complaints shown

9 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/08/2025 ODI #11703697.0

I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70–75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they “could not duplicate” the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At

08/21/2026 ODI #11758589.0

While driving at a speed of around 40 mph on a paved city street in Bozeman, MT, I heard and felt a Super loud clunk in my Chevy engine transmission or drive train.. I immediately stopped to see if something ran into the vehicle. No apparent visual damage of any kind. It felt and sounded like like something jammed within the transmission or drive train. The truck has less than 12k miles and has been babied so far. I love the truck. Oil level is normal and nothing leaking underneath..I took it immediately to Billion GMC in Bozeman. They found nothing wrong however the service manager recounted this regarding another customer who described the exact same issue with the same year vehicle and same transmission: Another GMC owner experienced the same symptom before the transmission seized at hi

08/16/2026 ODI #11757271.0

While launching a boat. Truck was in park and boat off the trailer. I was out of truck 30' on the dock reaching for boat rope ( was a single person boat launch). I heard a loud pop and the truck went into the lake till it hit the dock. Several witnesses to this story. Glad I didn't have to go behind the truck to undo my boat winch. I would have been killed.

08/07/2026 ODI #11755555.0

Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and the set button is very briefly hit upward when rotating the wheel through your hands to the left, it can inadvertently cause the truck to start accelerating to that previously-set speed. The cruise button needs to be programmed such that at certain steering angles it will not respond to inputs. This is very dangerous. I ave had this happen to me at least 5 times. Hitting the brakes stopped the acceleration. I reported it to the dealer as a potential engine surge but they could not reproduce it. I

06/13/2025 42,000 mi ODI #11666794.0

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. T

03/02/2025 ODI #11645850.0

Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.

other 6 complaints shown

12/05/2025 ODI #11703161.0

I do not have access to my owners manual. One was not included with the truck when I bought it. I was told I could download it in the app, but I am still unable to do so.

09/09/2025 ODI #11686159.0

Tailgate has been coming open while driving. Multiple times. The last time it landed on the jack of my enclosed trailer. Without me knowing. First time was 2-3-25 and the last time was 9-2-25

09/07/2025 ODI #11685569.0

When towing a trailer, the trailer brakes will disconnect when applying medium to hard brake. This is when the brakes on the trailer are needed the most. The trailer lights still work when the brakes controller disconnects them. There was a recall on the 2024 Chevrolet HD trucks to "fix" this.

08/27/2026 ODI #11760131.0

During cold weather, temperatures below freezing, both sideview mirrors open fully extended contacting the fenders, sometimes open partially, sometimes open 3/4 of the way. Cycling the mirrors closed then open condition repeats. Each mirror responds independently from the other. This resulted in dents on each fender from the mirrors when they open fully. The doors cannot be opened without further damaging the fenders and or the mirrors. Once the temperature rises above freezing, the mirrors return to normal function. The truck is available for inspection upon request. Safety concern and risk exists without function and use of sideview mirrors. Cannot see down both sides of vehicle behind when operating. The safety and risk increases exponentially when towing. The problem was not duplicate

07/28/2025 ODI #11676841.0

Tailgate went down on its own while driving and pulling a trailer

03/13/2026 ODI #11724040.0

Significant rust on my truck with 5200 miles.

electrical 3 complaints shown

4 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/05/2025 ODI #11703163.0

Following vehicle startup, the entire audio system defaults to a muted state, affecting all sound output channels. This includes, but is not limited to: ​Critical Safety Alerts: Seat belt warnings, system malfunction indicators, and door ajar chimes. ​Proximity and Collision Warnings: Parking assist chimes, Rear Cross-Traffic Alert (RCTA) warnings, and Backup Collision Intervention (BCI) alerts. ​Communication Systems: Navigation prompts and hands-free/Bluetooth call audio. ​The audio failure persists until manual user intervention or the next vehicle cycle, disabling critical warning redundancy. ​Safety Implications ​The system-wide audio failure directly compromises the safety of vehicle occupants and surrounding pedestrians in two primary ways: ​Risk to Pedestrians: The silencing of pro

07/22/2026 ODI #11752218.0

Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned this is going to plage my vehicle its whole life. This issue has happened more times than I can count.

05/07/2026 ODI #11736229.0

The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part is on back order with no timetable to get it and the mechanic has said that part won't fix it.

steering 2 complaints shown

08/05/2025 ODI #11678579.0

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated that while driving 75 MPH, the vehicle independently pulled to the left. The vehicle was taken to the dealer, and the contact was informed that an alignment was needed. The vehicle was repaired. The contact stated that due to the persistent failure, the vehicle was taken to the dealer six times. The contact stated that two times the failure was not duplicated. The contact stated that four alignments were performed, and the front driver's side tire was replaced. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 500.

03/19/2026 ODI #11725674.0

I was driving the truck on my way to work in [XXX] , last March 12, 2026, at around 6:50 am. It was raining when I entered the exit ramp to work going west; the truck died, and the steering wheel locked. I tried to start it, but it wouldn't. The dashboard displayed: 'Trailer Park Brake Failed,' 'Power Steering Pump Needs Service,' and 'Axle Repair Error.' I was on the exit ramp for a highway that runs north and south, and I could have been t-boned; it was still dark. The truck was towed to Curry Chevrolet in Scarsdale. They said it was the ECM and ordered the part. They installed the new ECM module last Tuesday, March 17. The service manager called me and said they tested the truck, but it is still showing active codes. A GM advisor called me saying the truck should be ready for pickup thi

visibility 1 complaint shown

07/24/2026 ODI #11752708.0

Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.

Showing 300 of 27 total complaints. The full federal record is available at nhtsa.gov/vehicle/2025/Chevrolet/Silverado HD#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-08-30. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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