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ProblemsByVin Index / 2025-CHEVROLET-SILVERADO-HD / COMPLAINTS
Full complaint record · NHTSA

2025 Chevrolet Silverado HD owner complaints

19 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.

powertrain 6 complaints shown

6 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/08/2025 ODI #11703697.0

I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70–75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they “could not duplicate” the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At

06/13/2025 42,000 mi ODI #11666794.0

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. T

03/02/2025 ODI #11645850.0

Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.

02/13/2025 ODI #11642641.0

Whining noise from engine or powertrain, seems to have lost some power

01/08/2025 ODI #11634801.0

Transmission lock-up while driving. Rear end of vehicle jumped up felt like I was rear ended. If this happened at higher speed or when towing it could cause serious injury to myself or others. The problem is well known by the dealers and GM manufacturing, they have recalled over 400000 trucks with this issue years 2020 to 2022 and yet they are still installing the faulty control bodies in the transmission of the 2023 to 2025 models. No warning messages, there was some shifting issues just before the lock-up.

01/06/2026 ODI #11709269.0

Supposedly The oil cooler ended up failing causing oil to be pumped into the cooling system at 26000 miles 8 months after purchase. A low oil message popped up upon start up looked under the hood a noticed no oil on the dip stick and a coolant reservoir full of jet black oil (supposed to be a bright red) and a fluid level higher than the normally observed coolant level. Thankfully happened in my drive way. It could have left me stranded had the engine completely run out of oil/overheated etc. Had the coolant reservoir broke/cracked due to the extra pressure and added volume in the coolant system it would have leaked a coolant/oil mixture in the engine bay around hot components of the motor. (potential fire hazard in my opinion) thankfully was able to get it towed to the dealer before any m

other 6 complaints shown

12/05/2025 ODI #11703161.0

I do not have access to my owners manual. One was not included with the truck when I bought it. I was told I could download it in the app, but I am still unable to do so.

09/09/2025 ODI #11686159.0

Tailgate has been coming open while driving. Multiple times. The last time it landed on the jack of my enclosed trailer. Without me knowing. First time was 2-3-25 and the last time was 9-2-25

09/07/2025 ODI #11685569.0

When towing a trailer, the trailer brakes will disconnect when applying medium to hard brake. This is when the brakes on the trailer are needed the most. The trailer lights still work when the brakes controller disconnects them. There was a recall on the 2024 Chevrolet HD trucks to "fix" this.

07/28/2025 ODI #11676841.0

Tailgate went down on its own while driving and pulling a trailer

03/13/2026 ODI #11724040.0

Significant rust on my truck with 5200 miles.

02/09/2026 ODI #11716637.0

Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am waiting on support to get to dealer. The fuel system is a known defect on 2025/2026 Silverado but not yet identified for this HD 2500 with same 6.6l engine. Entire cab is full of gas fumes. This was extremely scary.

electrical 2 complaints shown

12/05/2025 ODI #11703163.0

Following vehicle startup, the entire audio system defaults to a muted state, affecting all sound output channels. This includes, but is not limited to: ​Critical Safety Alerts: Seat belt warnings, system malfunction indicators, and door ajar chimes. ​Proximity and Collision Warnings: Parking assist chimes, Rear Cross-Traffic Alert (RCTA) warnings, and Backup Collision Intervention (BCI) alerts. ​Communication Systems: Navigation prompts and hands-free/Bluetooth call audio. ​The audio failure persists until manual user intervention or the next vehicle cycle, disabling critical warning redundancy. ​Safety Implications ​The system-wide audio failure directly compromises the safety of vehicle occupants and surrounding pedestrians in two primary ways: ​Risk to Pedestrians: The silencing of pro

05/07/2026 ODI #11736229.0

The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part is on back order with no timetable to get it and the mechanic has said that part won't fix it.

steering 2 complaints shown

08/05/2025 ODI #11678579.0

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated that while driving 75 MPH, the vehicle independently pulled to the left. The vehicle was taken to the dealer, and the contact was informed that an alignment was needed. The vehicle was repaired. The contact stated that due to the persistent failure, the vehicle was taken to the dealer six times. The contact stated that two times the failure was not duplicated. The contact stated that four alignments were performed, and the front driver's side tire was replaced. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 500.

03/19/2026 ODI #11725674.0

I was driving the truck on my way to work in [XXX] , last March 12, 2026, at around 6:50 am. It was raining when I entered the exit ramp to work going west; the truck died, and the steering wheel locked. I tried to start it, but it wouldn't. The dashboard displayed: 'Trailer Park Brake Failed,' 'Power Steering Pump Needs Service,' and 'Axle Repair Error.' I was on the exit ramp for a highway that runs north and south, and I could have been t-boned; it was still dark. The truck was towed to Curry Chevrolet in Scarsdale. They said it was the ECM and ordered the part. They installed the new ECM module last Tuesday, March 17. The service manager called me and said they tested the truck, but it is still showing active codes. A GM advisor called me saying the truck should be ready for pickup thi

engine 2 complaints shown

02/05/2025 ODI #11640815.0

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while driving 30 MPH, the engine light illuminated. There was an extremely loud knocking sound coming from the engine. The vehicle was taken to the local dealer and was diagnosed with a misfire in cylinder #2. There was no compression in cylinder #2. The vehicle was also experiencing catalytic convertor failure. The mechanic used a microscopic camera and determined that the cylinder wall and piston head were damaged. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 30. The VIN was not available.

01/21/2025 Crash ODI #11637230.0

Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.

body 1 complaint shown

01/14/2026 ODI #11710900.0

My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining on the headliner fabric in the front overhead area. The leak is repeatable under wet conditions. It strongly suggests entry through the roof-mounted shark fin antenna (OnStar/XM/GPS antenna) seal or possibly the windshield-to-roof junction, as water migrates forward along the headliner to the overhead console area. This is a known issue pattern in prior GM trucks (e.g., 2014–2019 models with TSBs

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-15. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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