This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak, Shifter Light Inoperative, Key Fob Inoperative and/or Various Remote Control Door Lock Receiver (RCDLR) Concerns.
full bulletin at NHTSA ↗2025 Chevrolet Trax electrical problems
severe 28 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Complaints
28
Recalls
0
Avg fix
$850
1fire
4injuries
What stands out
Electrical accounts for 37% of every owner complaint on file for this vehicle — the dominant problem area across 7 categories tracked.
Owners have filed 28 electrical complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
full bulletin at NHTSA ↗This service bulletin provides repair information to correct a customer concern of the HVAC Not Cooling Cabin During a Remote Start.
full bulletin at NHTSA ↗This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
full bulletin at NHTSA ↗The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Buyers of the 2025 Chevrolet Trax are reporting pervasive electrical failures that render core vehicle systems unreliable. The most dangerous: the instrument cluster blacks out intermittently at highway speeds, leaving drivers unable to see the speedometer, gauges, or warning lights for 30 seconds to 2 minutes. This failure occurred repeatedly across multiple vehicles and was supposedly a recalled item on the 2024 model that Chevrolet did not extend to the 2025 lineup.
Infotainment and driver-assistance systems fail erratically. Apple CarPlay disconnects without warning during navigation; Bluetooth speakers crackle; the backup camera displays a distorted "fishbowl" image and stays on while driving. Lane Keep Assist has attempted to steer vehicles into adjacent lanes at 60 mph, and Forward Collision Avoidance has engaged with no vehicle ahead, slamming the brakes.
Dealers consistently fail to diagnose or repair these issues. Multiple owners report visiting dealerships five or more times with no resolution. One dealer disabled Lane Keep Assist after service without authorization or documentation. The fuel filler neck leaks gasoline on multiple vehicles—dealers admit the part is back-ordered due to prevalence. One vehicle spontaneously caught fire in the engine compartment four months after purchase; GM and the dealer refused investigation. Window controls remain active when the engine is off and key is removed. Owners report being blamed or belittled when presenting documented video evidence to dealerships.
Same Chevrolet Trax electrical reports on nearby years: 2024
Failure modes owners describe
Instrument Cluster and Dashboard Display Blackouts
The digital instrument cluster and dashboard display go completely black intermittently while driving, making the speedometer, gauges, and warning lights invisible. The displays typically return to normal after 30 seconds to a couple of minutes. Owners report this occurs without warning, sometimes multiple times per drive cycle. One owner notes this was a recalled issue on the 2024 Trax but apparently the recall did not extend to early 2025 models.
When: Intermittent, occurring multiple times on various vehicles; one reported instance at 75 mph, another at highway speeds, one at approximately 400 miles
Symptoms owners cite: Entire instrument cluster goes black; Speedometer becomes invisible; Infotainment screen sometimes remains on while dashboard goes black; No warning lights or notifications accompany the failure; Displays restart on their own after 30 seconds to 2 minutes; Series of 4 lights on driver's side front dash sometimes illuminate after blackout
Repairs/costs cited: One owner reports unknown wiring cable was replaced but failure persisted. Dealerships unable to duplicate the fault during service visits. Some service advisors request 5-7 days diagnostic time. Electrical system resets have been performed.
Infotainment and Apple CarPlay Connectivity Issues
Bluetooth, Apple CarPlay (both wireless and wired), and general infotainment function fail intermittently or completely. Owners report crackling audio when playing media via Bluetooth, CarPlay disconnecting and reconnecting without warning, screens freezing, and complete failure of connectivity features. One owner reports the issue persisted after the radio was replaced.
When: Sporadic, occurring throughout ownership; one owner reports issue ongoing since purchase in May 2024 with no resolution
Symptoms owners cite: CarPlay and Bluetooth connectivity fails intermittently; Crackling noise through speakers when playing media via Bluetooth; Screen freezes; CarPlay disconnects without reconnecting; Devices fail to pair reliably; Issue more pronounced on long drives; Dealers initially blamed user settings rather than hardware/software defect
Repairs/costs cited: One owner reports radio was replaced but problem persisted. Dealership software updates performed on at least one vehicle. One dealership advised the sound issue was due to user settings not being at factory default, suggesting the user adjust settings themselves. Dealers unable to fix the issue in several cases and referred owner to Chevy engineer team.
Backup Camera Malfunction
The backup camera displays a distorted 'fishbowl' image and remains active on the screen while driving at any speed instead of only displaying during reverse. One owner's backup camera completely failed and triggered a 'Service Vision System' warning light. These occur alongside Bluetooth and infotainment issues.
When: Occurs with other electrical issues; complete failure reported less than a year of ownership
Symptoms owners cite: Backup camera displays severely distorted fishbowl image; Backup camera stays on during forward driving at any speed; Backup camera completely stops working; 'Service Vision System' warning light displays
Repairs/costs cited: One dealer ordered a new backup camera; owner was told to return for installation. Coincided with Bluetooth software updates performed by dealership.
Forward Collision Avoidance and Lane Keep Assist Malfunctions
Advanced driver-assistance systems engage unintendedly or cease functioning entirely. Forward Collision Avoidance triggered sudden hard braking with no vehicle ahead, and Lane Keep Assist attempted to steer the vehicle into the adjacent lane at highway speeds. One owner reports Lane Keep Assist was disabled after a service visit without authorization or documentation.
When: Lane Keep Assist malfunction at 60 mph; Forward Collision Avoidance engaged at highway speeds during sunset; one incident at approximately 22,000 miles
Symptoms owners cite: Lane Keep Assist activates and attempts to steer vehicle into adjacent lane at highway speeds; Forward Collision Avoidance engages without a vehicle ahead; Vehicle comes to abrupt stop with RED light flashing; Lane Keep Assist stops functioning after service visit; Dashboard symbol disappears and activation button no longer engages system; Adaptive cruise control shuts off without warning
Codes mentioned: Service Side Detection System
Repairs/costs cited: One owner reports Lane Keep Assist was apparently disabled or modified during an October 31, 2025 service visit without authorization or documentation. Diagnostic test indicated two lost connections; electrical system was reset on one vehicle. Multiple ADAS issues documented in GM bulletins per owner research (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362).
Recalls/TSBs owners mention: Manufacturer notified on at least one complaint but offered no assistance; owner referred to NHTSA Hotline. Recalls mentioned but specific recall numbers not provided in narratives.
Electrical System Stays Live When Powered Off
The vehicle's electrical systems remain active with the engine off, doors shut, and key removed. Interior systems continue operating for prolonged periods without the ignition on, draining the battery and creating potential fire hazard.
When: Occurs with doors shut, engine off, and key removed
Symptoms owners cite: Electrical systems remain on when engine is off; Interior lights, displays, and other systems stay powered; Systems remain active for prolonged periods; Windows will not fully shut down
Dashboard Brightness Control Malfunction
The brightness adjustment knob for the dashboard is non-responsive or malfunctions, preventing owners from adjusting instrument cluster brightness.
When: Occurs within first few hundred miles of ownership
Symptoms owners cite: Brightness knob is non-responsive; Unable to adjust dashboard brightness
Fuel Filler Neck Leak
The fuel filler neck leaks gasoline during fueling, creating a fire hazard and gas odor in the yard. Owner reports this is a prevalent issue affecting multiple 2025 Trax models and the part is back-ordered at dealerships.
When: Discovered within early ownership; fuel leaking continuously onto lawn
Symptoms owners cite: Gasoline leaks from fuel filler neck during and after fueling; Gas drips onto lawn causing discoloration; Increased fuel consumption despite advertised fuel efficiency
Repairs/costs cited: Owner was promised replacement in one week; part discovered to be back-ordered due to prevalence of this issue on 2025 models. Dealer minimized the safety risk and told owner to continue driving with minimal risk.
Engine Ticking Noise
A metallic ticking sound emanates from the engine compartment, occurring within the first few hundred miles of ownership. Multiple owners report this issue.
When: Within first few hundred miles of ownership
Symptoms owners cite: Persistent metallic ticking noise from engine compartment
Repairs/costs cited: Owner has documented the issue with dash cam. Matches known GM technical bulletins.
Transmission Hesitation
The transmission exhibits sluggish acceleration and hesitant engagement, occurring within the first few hundred miles of ownership.
When: Within first few hundred miles of ownership
Symptoms owners cite: Sluggish acceleration; Transmission hesitation; Vehicle sputtering with less than 2,000 miles on odometer
Engine Compartment Fire
The vehicle spontaneously caught fire in the engine compartment approximately 4 months after purchase. The fire started without warning and completely destroyed the front of the vehicle from the bumper through the dashboard. No diagnostic warning lights were illuminated before the fire.
When: Approximately 4 months after purchase on October 22, 2025, after parking for 2 minutes
Symptoms owners cite: Smoke coming from under the hood; Entire front of vehicle engulfed in flames within 10 minutes; No warning lights prior to fire
Repairs/costs cited: Vehicle deemed total loss by insurance. Dealership and General Motors refused to investigate the cause.
Recalls/TSBs owners mention: General Motors refused investigation and stated they do not put anything in writing regarding the incident.
Door Lock and Window Control System Vulnerability
The vehicle's electrical locking system can be compromised using aftermarket key cloning kits, allowing unauthorized access to door locks and window controls. This creates a security vulnerability and potential health hazard.
When: <UNKNOWN>
Symptoms owners cite: Electronic door locks can be bypassed using available key cloning kits; Window controls accessible to unauthorized persons; Vehicle security system does not prevent unauthorized access
Dashboard and Gauge Display Rattle and Vibration
When in reverse, the dashboard loudly rattles and vibrates the entire vehicle. Front door speakers also intermittently lose audio, suggesting a potential wiring issue connecting these components.
When: When vehicle is in reverse
Symptoms owners cite: Dashboard rattles and vibrates loudly in reverse; Entire car vibrates; Front door speakers intermittently lose audio output
Repairs/costs cited: Owner suspects underlying wiring issue connecting dashboard and speaker systems.
Air Conditioning System Failure
The air conditioning system fails to cool the vehicle, producing only hot air. Interior temperatures reach dangerously high levels (107°F) within months of ownership, posing health risks especially with an infant in the vehicle.
When: Occurred by 8 months of ownership; reported on 3/19/25
Symptoms owners cite: AC produces only hot air; No cold air output; Interior vehicle temperature reaches 107°F; System continues to run but does not cool
Repairs/costs cited: Owner believes issue is related to evaporator system failure.
Blind Spot Monitoring System Malfunction
The blind spot indicator engages without any vehicle present in the blind spot, providing false warnings to the driver.
When: <UNKNOWN>
Symptoms owners cite: Blind spot indicator activates on driver side without any vehicle present; False warning indicators
Synthesized from 28 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 8 most recent
My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert"…
On October 22, 2025 I drove 10 miles from my home. I turned off and parked the vehicle at approx. 8:58 AM. Within 2 minutes I notices quite a bit of smoke coming from under the hood. I called the fire department and within 10 minutes the entire front of the car was on fire. The vehicle from front bumper through the dashboard was completely destroyed. There were no warning lights on. I…
See attached document for complaint.
I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer…
I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob.…
Blind spot indicator, as well as radio and gauge display are acting less than appropriate Blind spot indicator/Driver side: engaging without any presence of caution Radio and gauge displays: turning back on after vehicle has shut off Forward crash collision detection intermittently functions less than equal- has failed in heavy traffic upon forward cars braking, leading to the need to…
The electronic instrument cluster and all gauges (speedometer etc.) goes blank while driving the vehicle. The instrument cluster comes back on in about a minute. This was a recall item on the 2024 Chevy Trax but apparently has not been recalled on the 2025 (same issue on the same car). This has happened multiple times on this vehicle.
The car electrical system restarts itself sporadically when I’m driving. I have taken it to the Chevy dealer multiple times and they keep saying nothing is wrong. However, when I’m driving all the screens just go black without any warning and comes back on in about a minute. This issue occurred within the first month of having this car and it was brand new.
Had electrical trouble with your 2025 Chevrolet Trax?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2025 Chevrolet Trax?
It's a meaningful issue. 28 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.
At what mileage does the electrical typically fail?
Based on the 28 complaints filed, electrical issues most often appear around 22,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2025/Chevrolet/Trax.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.